When I turn on the device,
nothing appears on the screen.
• If the screen is blank, make sure that:
- The AC adapter is connected to the device
and the power cord is plugged into a working
electrical outlet.
- The device is powered on. (Press the power
button 6 seconds to force the power off, and
power it on again.)
• If these items are properly set, and the screen
remains blank, have the device serviced.
My screen goes blank while the
device is on.
• Your device is in sleep mode. Do one of the
following to resume from sleep mode:
- Press any key on the keyboard for 2 to 3 seconds.
- Press the power button.
- Press the Bak USA logo on the screen.
The critical low-battery error message
appears, and the device turns off.
• The battery power is getting low. Connect
the AC adapter to the device.
The device enters sleep mode
immediately after it is powered on.
• Make sure that the battery is charged.
- The operating temperature may be too hot.
Move to a cooler environment and try to wake
the device.
The device does not return from sleep
mode and the device does not work.
• If your device is in sleep mode, connect the AC
adapter to the device, then press the key button or
the power button.
• If your device is powered off, connect the AC
adapter to the device. Then press the power
button to resume operation.
Screen Problems
Sleep Problems
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