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GATEWAY ULTRA

 Module 

(side view)

LED Light

Power

Cord

Ethernet

Cable

Home Router

GATEWAY ULTRA

Module

Home

Router

HOME

GATEWAY ULTRA

 Module 

(side view)

GATEWAY ULTRA

 Module 

(side view)

LED Light

Power

Cord

RS485 Power/Data Cord

BP Control

System

Ethernet

Cable

Home Router

LED Light

GATEWAY ULTRA

Module

Home

Router

GATEWAY ULTRA

Module

BP Control

System

GATEWAY ULTRA

Module

BP Control

System

HOME

SPA

Connect GATEWAY ULTRA  
hardware in your home

Step 1

Plug the supplied ethernet cable into the home router (A).

Step 2

Plug the other end of the ethernet cable into the  
GATEWAY ULTRA module (B).

Step 3

Plug the supplied power cord into the GATEWAY ULTRA module (C).

Step 4

Plug the other end of the supplied power cord into wall power (D).

LED Light Chart (E)

This chart applies to the home and spa GATEWAY ULTRA modules.

A

B

C

D

E

Red - Solid: The GATEWAY ULTRA and the spa  
are not connected.

Red - Blinking: Home and spa GATEWAY ULTRA modules are 
connected, but no connection to the spa controller.

Blue - Blinking: Remote software update is underway. Do not 
unplug power.

Green - Blinking: CMS™ GATEWAY ULTRA spa and home 
modules RF is connected, but no connection to internet.

Green - Solid: Spa successfully connected to internet. No errors.

42317_Rev. C

7

ControlMySpa™ Retrofit User Guide

Summary of Contents for ControlMySpa GATEWAY ULTRA

Page 1: ...ControlMySpa Retrofit User Guide Adding a CMS GATEWAY ULTRA to an existing spa www balboawater com controlmyspa...

Page 2: ...OLMYSPA WEBSITE SPA OWNER OVERVIEW 08 26 INFORMATION MENU 09 29 ControlMySpa was built to provide the Spa Professionals with real time access to the tub so you will think you are actually stand ing ne...

Page 3: ...WELCOME TO CONTROLMYSPA Overview HOME SPA GATEWAY ULTRA MODULE BP CONTROL SYSTEM ROUTER GATEWAY ULTRA MODULE 42317_Rev C 3 ControlMySpa Retrofit User Guide...

Page 4: ...installed on a spa Hot Tub iOS Apple ControlMySpa mobile app or Android ControlMySpa mobile app ControlMySpa website with log in and access to spas The ControlMySpa Logins The iOS or Android ControlM...

Page 5: ...ControlMySpa GATEWAY ULTRA INSTALLATION GUIDE 42317_Rev C 5 ControlMySpa Retrofit User Guide...

Page 6: ...wer Cord RS485 Power Data Cord BP Control System Ethernet Cable Home Router LED Light GATEWAY ULTRA Module Home Router GATEWAY ULTRA Module BP Control System GATEWAY ULTRA Module BP Control System HOM...

Page 7: ...Plug the other end of the supplied power cord into wall power D LED Light Chart E This chart applies to the home and spa GATEWAY ULTRA modules A B C D E Red Solid The GATEWAY ULTRA and the spa are no...

Page 8: ...ould only be performed by a trained and licensed electrician All electrical work performed should comply with national and local electrical codes and regulations applicable for the location of the Spa...

Page 9: ...ed anywhere in the spa and function properly for best possible reception and range the GATEWAY ULTRA module should be mounted in the spa as high up in the spa as is reasonable S P A BP CONTROL SYSTEM...

Page 10: ...ntrol System PCBA has Balboa on it Warning WARNING All high voltage electrical work should only be performed by a trained and licensed electrician All electrical work performed should comply with nati...

Page 11: ...m PC Board has Four Pin Molex Female Connectors Only BP Control Systems from Balboa Water Group have these connectors on the PC Board and all BP Systems must have them The Control System Serial Number...

Page 12: ...able panel port or to a splitter already connected to a panel port Please make sure you connect in the correct plug orientation STEP 5 GATEWAY ULTRA Module side view GATEWAY ULTRA Module side view LED...

Page 13: ...STEP 6 Mount the GATEWAY ULTRA module inside your spa as high up as possible and away from other metal components S P A BP CONTROL SYSTEM GATEW AY ULTRA MODULE BP CONTROL SYSTEM GATEW AY ULTRA MODULE...

Page 14: ...Driver firmly re attached the enclosure cover to the BP Control System in your Spa STEP 8 Turn on power to Spa S P A H O M E BP CONTROL SYSTEM GATEW AY ULTA MODULE SPA GFCI 14 ControlMySpa Retrofit Us...

Page 15: ...ControlMySpa ACCOUNT SETUP AND SPA CONNECTION 42317_Rev C 15 ControlMySpa Retrofit User Guide...

Page 16: ...controlmyspa Or Use this link https goo gl j31t1V Search Google Play App Store for controlmyspa Or Use this link https goo gl CG4Yci FOR IPHONE OR IPAD IOS APPLE FOR ANDROID PHONES TABLETS ControlMySp...

Page 17: ...nnects your spa to your OEM and Dealer for service and support EXAMPLE CMS Code ABC 12345 ABC 3 letter code unique to each spa Manufacturer or OEM 12345 5 number code unique to each spa Dealer or Dist...

Page 18: ...trolMySpa Setup Spa Owner User Account Open the app on your smart device Press SETUP on the app Press Next Confirm Bluetooth is ON in the iOS Settings 1 2 18 ControlMySpa Retrofit User Guide 42317_Rev...

Page 19: ...er Account Press Next Stand near your spa within 10 feet 3 meters and ensure the spa power in ON by pressing the topside panel If the spa is powered ON press Next Detect Bluetooth 3 4 42317_Rev C 19 C...

Page 20: ...tup Spa Owner User Account Press Yes The serial number in the app should match the serial number on the back of the spa module 5 Press Next The CMS code is provided by your Dealer Press Next 6 20 Cont...

Page 21: ...ControlMySpa Setup Spa Owner User Account Press Next Input information and press Next Press Next Input information and press Next 7 8 42317_Rev C 21 ControlMySpa Retrofit User Guide...

Page 22: ...Setup Spa Owner User Account Press Next Your UserID and password will appear Press Next 10 Press Next Input information and press Next 9 MyUserID0001 MyPassword0001 22 ControlMySpa Retrofit User Guide...

Page 23: ...ontrolMySpa Setup Spa Owner User Account Press Close 11 Press SIGN IN Input your email address password and press SIGN IN 12 MyUserID0001 MyPassword0001 42317_Rev C 23 ControlMySpa Retrofit User Guide...

Page 24: ...ControlMySpa Setup Spa Owner User Account SUCCESS YOUR ACCOUNT IS SETUP AND YOU CAN CONTROL YOUR SPA WITH THE CMS APP 24 ControlMySpa Retrofit User Guide 42317_Rev C...

Page 25: ...gin the ControlMySpa application at https iot controlmyspa com portal Your login credentials are username CMStest2 mailinator com password wr Tf5tk iphone users be sure to download the ControlMySpa mo...

Page 26: ...ControlMySpa Website Overview SPA OWNER 26 ControlMySpa Retrofit User Guide 42317_Rev C...

Page 27: ...er or tablet web browser You can also use a phone web browser but works best on a computer or tablet Google Chrome browser is recommended but works with most other browser ControlMySpa https controlmy...

Page 28: ...ControlMySpa SPA VIEW PAGE Spa Owner Overview 28 ControlMySpa Retrofit User Guide 42317_Rev C...

Page 29: ...hts software computer programs and related documen Wi Fi the Wi Fi CERTIFIED logo and the Wi Fi logo are registered trademarks of the Wi Fi Alliance Google Google Play and other marks are trademarks o...

Page 30: ...Phone Balboa Water Group 1382 Bell Avenue Tustin CA 92780 Corporate Office ControlMySpa MEXICO OPERATIONS Balboa Water Group Aguila Azteca 6011 Baja Maq El Aquila Mexico 22221 EUROPEAN OPERATIONS Balb...

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