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GFCI TEST

Your systems may have GFCI configured in one of  

three ways:

1 - GFCI test is not enabled

2 - Manual GFCI test is enabled but automatic GFCI 

test is not enabled

3 - Both manual and automatic GFCI tests  

are enabled.

The automatic test will happen within 7 days of the 

spa being installed and if successful will not repeat. 

(If the automatic test fails it will repeat after the spa  

is restarted.) 

The GFCI Test button (A) will appear on the 

Diagnostics screen only if the GFCI is enabled. 

The GFCI Test screen (view next page) allows the 

GFCI to be tested manually from the panel and can 

be used to reset the automatic test feature.

The Ground Fault Circuit Interrupter (GFCI) or 

Residual Current Detector(RCD) is an important 

safety device and is required equipment on a hot tub 

installation. (The GFCI Test Feature is not available on 

CE rated systems).

TP700 

USER GUIDE   

     

42370 Rev A

41

40

Balboa Water Group   |   Your Single Source Solution

A

B

C

WARNING

On those systems that automatically test the 

GFCI within 1 to 7 days after startup: The end-

user must be trained to expect this one-time 

test to occur. The end-user must be trained 

how to properly reset the GFCI. If freezing 

conditions exist, the GFCI or RCD should be 

reset immediately or spa damage could result.

D

F

E

A

Used for verifying a proper installation 

Your spa may be equipped with a GFCI Test feature. If 

your spa has this feature enabled by the manufacturer, 

the GFCI Trip Test must occur to allow proper spa 

function. On some systems:

Within 1 to 7 days after startup, the spa will trip 

the GFCI to test it. (The number of days is factory 

programmed.) The GFCI must be reset once it 

has tripped. After passing the GFCI Trip Test, any 

subsequent GFCI trips will indicate a ground fault or 

other unsafe condition and the power to the spa must 

be shut Off until a service person can correct  

the problem.

On systems that do not have the automatic GFCI test, 

the manual GFCI test must be done.

FORCING A MANUAL  

GFCI TRIP TEST

The installer can cause the GFCI Trip Test to occur 

at any time by activating Test (A) on the GFCI Test 

screen. The GFCI should trip within several seconds 

and the spa should shut down. If it does not, shut down 

the power and manually verify that a GFCI breaker is 

installed and that the circuit and spa are wired correctly. 

Verify the function of the GFCI with its own test button. 

Restore power to the spa and repeat the GFCI Trip Test. 

Once the GFCI is tripped by the test, reset the GFCI 

and the spa will operate normally from that point. You 

can verify a successful test by navigating to the above 

screen. “Passed” should appear on the GFCI screen.

DIAGNOSTICS 

(Continued)

PERFORM A GFCI TEST

Follow these steps to perform a GFCI test: 

1 - Navigate to GFCI Test (A). * 

2 - Press the SELECT navigation button to view the GFCI 

Test screen (B).

3 - Navigate to “Test” (C) and press the SELECT navigation 

button perform the test.

The GFCI Status is viewed here (D). If the GFCI Test status is 

“Passed” (F), you may not need to perform this test.

If the GFCI Test status is “Armed” (D), proceed to the  

next step.

4 - Press the SELECT navigation button perform the test.

Within approximately 12 seconds, one of the following two 

things will happen:

1 - The spa powers down. After the spa powers down, go to 

the GFCI and power up the spa. The spa goes into Priming 

Mode when it is powered up. When Priming Mode is 

complete, navigate to the GFCI Test screen and confirm that 

it says “GFCI Status - Passed” (F).

2 - A “GFCI Test Failed” message appears. In this case, 

contact a qualified service technician. While you wait for the 

spa technician to arrive, the spa can be run normally for a 

time by cycling the power.

Reset Button: Only use the Reset Button (E) prior to moving 

the spa to a new location. Pressing the Reset the button 

forces a new Test to be performed at the new location.

* View page 10 for information on navigating the Settings menu.

North America Only. Feature not 

available on CE rated systems.

Summary of Contents for TP700

Page 1: ...TP700 PANEL User Guide Your Single Source Solution 42369 Rev A ...

Page 2: ...ter Group Your Single Source Solution THANK YOU for using Balboa Water Group spa controls TP700 PANEL BP CONTROL SYSTEM Software Version 7 0 and later Home Page www BalboaWaterGroup com TP700 Video Tutorials www BalboaWater com TP700 Quick Tips ...

Page 3: ... SPA DEVICES 14 SET FILTER CYCLE TIMES 16 RESTRICT OPERATIONS 17 INVERT DISPLAY 18 SPA BEHAVIOR 20 HEAT SETTINGS 26 FILL IT UP 28 SETTINGS 30 PANEL MESSAGES 30 GENERAL MESSAGES 30 HEATER RELATED MESSAGES 32 SENSOR RELATED MESSAGES 33 SYSTEM RELATED MESSAGES 34 REMINDER MESSAGES 36 MISCELLANEOUS 36 MESSAGE NOTES 38 DIAGNOSTICS 38 SYSTEM INFORMATION 39 FAULT LOG 40 GFCI TEST 42 WARNING Notes ...

Page 4: ...ion Arrow J Heat Status K Selection Box L Message May Appear Information Reminder Error Normal Error or Warning Error Spa will not function until fixed M Water Temperature Fahrenheit temperatures are displayed without decimal points For example 100 F is displayed as 100 Celsius temperatures are displayed with decimal points For example 37 5 C is displayed as 37 5 N Water Temperature Bar O Set Temp...

Page 5: ... Navigation arrow D corresponds to the RIGHT navigation button The left Navigation arrow M corresponds to the LEFT navigation button etc Back Button Use the Back button L to navigate back in the menus Use the navigation buttons to select the Back button The Selection box L indicates that the Back button is selected Press the SELECT navigation button On Off Switches In this example the Reminders se...

Page 6: ...dicates more menu items View Message Screen 1 Start from the Main screen A and press the LEFT navigation button to select the Message icon B 2 Pressing the SELECT navigation button to view the Message screen 3 The Message screen may have an Exit button or a Clear button Select the button on the screen and press the SELECT navigation button View Exit and Clear Buttons on page 31 for more informatio...

Page 7: ...te the dashes disappear and the water temperature is displayed B The dashes may reappear after the pump has not run for one hour CHANGE THE SET TEMPERATURE Main Screen A C E B D Heater On Note the Heater Status icon flashes during heater start up this is normal F There are two ways to run spa devices 1 Run spa devices by pressing any of these buttons G 2 Run spa devices from the Spa screen by foll...

Page 8: ...g the filter cycle 2 In Rest Mode heating only occurs during the filter cycle 3 Purges happen at the start of each filter cycle on most systems For example if your spa is set up for 24 hour circulation except for shutting Off when the water temperature is 3 F 1 5 C above the set temperature that shutoff does not occur during filter cycles Model AX10 Model AX20 Model AX40 Auxiliary Panels A B Keep ...

Page 9: ...proximately 5 seconds After 5 seconds the toggle switch will move to the right and turn blue G and a lock icon will appear E You have locked the Settings Follow the same steps to lock unlock the Settings and or Panel 5 Navigate back to the Main screen The lock icon on the Main screen H indicates that the Settings are locked Can Settings and Panel be locked simultaneously Yes The lock icon H appear...

Page 10: ...ut period If your spa does not have a circulation pump Pump 1 will run at low speed when the blower or any other pump is on If the spa is in Ready Mode view page 22 Pump 1 low may also activate for at least 1 minute every once in a while to detect the spa temperature polling and then to heat to the set temperature if needed When the low speed turns on automatically it cannot be deactivated from th...

Page 11: ...ode 2 REST MODE Rest Mode only heats the water during filter cycles If you do not use your spa for an extended period of time you may want to use Rest Mode 3 READY IN REST MODE This mode is a sub feature of Rest Mode When your spa is in Rest Mode and you press the JETS 1 button Rest Mode will automatically switch to Ready In Rest Mode for one hour During this hour the control system will attempt t...

Page 12: ...w the current Heat Mode on the Main screen The current Heat Mode is displayed here with an icon E In this example the current Heat Mode is Ready The following list shows which icons may appear on the Main screen HEAT SETTINGS TEMPERATURE RANGES E A View page 10 for information on navigating the Settings menu B C Main Screen Heat Mode Icons Ready Rest Ready in Rest D Follow these steps to view the ...

Page 13: ...llow these steps to view the current M8 setting and or turn it On Off 1 Navigate to Heat A 2 Press the SELECT navigation button to view the Heat screen B The current M8 will appear here C In this example the current M8 setting is Off 3 Press the SELECT navigation button to change the M8 setting from Off to On D M8 is turned On The change takes effect immediately No need to press a Save button Note...

Page 14: ...water temperature Follow these steps to prime any one speed pump including a circulation pump Press the button JETS 1 JETS 2 etc for that pump once to turn it On Run the pump for 2 minutes If priming is not complete after 2 minutes turn Off the pump and repeat the process Which pump is the heater pump When the spa has just entered Priming Mode press the LIGHT button B and see if any water flows If...

Page 15: ...n power to the spa Drain Mode Optional Some spas have a special feature that allows Pump 1 to be employed when draining the water When available this feature is a component of Hold CLEANUP CYCLE Optional When a pump or blower is turned On by a button press a Cleanup cycle begins 30 minutes after the pump or blower is turned Off or times out The pump and the ozone generator will run for 30 minutes ...

Page 16: ...in again after about 1 minute See Flow Related Checks below The water flow has failed Message Code M017 There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled See Water Flow Checklist on page 37 After the problem has been resolved reset the message The heater may be dry Message Code M028 Possible dry heater or not enough w...

Page 17: ...service organization Configuration error The spa will not Start Up Contact your dealer or service organization The GFCI test failed System Could Not Test the GFCI Message Code M036 North America Only May indicate an unsafe installation Contact your dealer or service organization A pump may be stuck On Message Code M034 Water may be overheated POWER DOWN THE SPA DO NOT ENTER THE WATER Contact your ...

Page 18: ...ay appear on a regular schedule i e every 30 days The GFCI or RCD is an important safety device and must be tested on a regular basis to verify its reliability Every user should be trained to safely test the GFCI or RCD associated with the hot tub installation A GFCI or RCD will have a TEST and RESET button on it that allows a user to verify proper function Change the water May appear on a regular...

Page 19: ...Selection box defaults to the Clear or Exit icon A on the Message screen Press the LEFT navigation button to move the Selection box to the Error Warning Reminder icon B and then press the SELECT navigation button to go to the System Information screen view page 38 37 TP700 USER GUIDE 42370 Rev A 36 Balboa Water Group Your Single Source Solution Control System No Communications Panel Cable Panel WA...

Page 20: ...ault Log is an actual fault For example message code MO19 is inserted into the fault log to identify each time the spa restarts A Each time a fault occurs it is assigned a unique number starting with number 1 The next fault is assigned number 2 and so on Up to 24 faults can be stored in memory In this example the fault number is 2 24 C This means it is the second fault in a list of 24 faults The f...

Page 21: ...systems that do not have the automatic GFCI test the manual GFCI test must be done FORCING A MANUAL GFCI TRIP TEST The installer can cause the GFCI Trip Test to occur at any time by activating Test A on the GFCI Test screen The GFCI should trip within several seconds and the spa should shut down If it does not shut down the power and manually verify that a GFCI breaker is installed and that the ci...

Page 22: ...er differentiel avant d utiliser le bain Lire la notice technique Lorsque l appareillage est installe dans une fosse on doit assurer un drainage adequat Employer uniquement a l interieur d une cloture CSA Enclosure 3 Connecter uniquement a un circuit protege par un disjoncteur differentiel de Class A Afin d assurer une protection permanente contre le danger de shock electrique lors de l entretien ...

Page 23: ...ice is available M F 7 00AM to 6 00PM PT Corporate Office Balboa Water Group 3030 Airway Avenue Costa Mesa CA 92626 MEXICO OPERATIONS Balboa Water Group Aguila Azteca 6011 Baja Maq El Aquila Mexico 22221 EUROPEAN OPERATIONS Balboa Water Group HydroAir International ApS Roustvej 50 6800 Varde Denmark TP700 PANEL ...

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