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9

12)Is it possible to obtain passcode,

add fingerprint and card
remotely?

A) Non-custom passcode: can be obtain directly;
Custom passcode: can be obtain remotely by adding
gateway.
B) Fingerprint: do not support remote addition for the

time being.

C) The remote add card currently only supports Android

phones with NFC

5.4.2 Hardware Troubleshooting

1) After installation, touch

sensing keyboard, screen no

respond

a) In this case, first check that the positive and

negative electrodes of the battery have been

installed upside down, whether the battery has

enough power

b) Remove the back panel and see if it's connected.

c) To eliminate the above situation, you need to remove

the lock ,check whether the wires of the lock body

are squeezed, and the re-wire.

2) Unable to register

fingerprint

Check the fingers for dirt or wear, check the

fingerprint head on the lock for dirt and oil stains,

etc.

Check

to

see

if

the

fingerprint

is

working

properly(Press to see if there is any responds.

3) Fingerprint verification is

successful, but the door

cannot be opened.

The fingerprint lock has two important components: one

is the fingerprint module and the other is the

electronic clutch .If the verification is successful

but the door does not open, you can listen carefully when

the verification is successful, and if there is any

sound of the motor rotating inside the lock. If there

is, it is usually caused by the clutch in the handle.

If not , it may be because the circuit board to the motor

line has burned out. At this time, you can’t solve it

yourself, or the warranty is processed.

4) What is the reason why the

smart lock consumes fast

power?

a) Large standby power consumption

b) Short circuit

5) Can you adjust the volume?

a) The Bluetooth system can only turn the sound On or

Summary of Contents for WL10

Page 1: ...nical keys please keep outdoor just in case keys lock in doors 2 Please charge for the battery when low wattage alarm 3 Reading this manual carefully before installation and keep it for future referen...

Page 2: ...1 1 Lock Structure 2 Mortise...

Page 3: ...2 3 Installation 3 1 Turn the handle Notice Adjust the handle according to the direction you open the door For Front Panel For Back Panel...

Page 4: ...nel and Wire Step 4 Install Back Panel Step 5 Install the Battery Step 6 Install the Battery Cover 1 The screw casing place is adjustable from 55mm to 100mm far from the square shaft Depending on the...

Page 5: ...ont Panel and Wire Step 4 Install Back Panel Step 5 Install the Battery Step 6 Install the Battery Cover 1 The screw casing place is adjustable from 55mm to 100mm far from the square shaft Depending o...

Page 6: ...100mm Data Capacity 500 Password 500 Card Working Temperature 25 60 Working Humidity 20 90 Low Wattage Alarm Less than 4 5V Features Passage mode function LCD screen display Date Time User ID access...

Page 7: ...System Initialization Method 2 Method 1 Open the cover of the battery long press the Reset button on the back panel for 5s prompt initialization success and the initialization is complete Choose 5 sy...

Page 8: ...7 5 3 User management...

Page 9: ...received OTP It may be due to a problem with the operator or the SMS server or it may be due to some of the parameters being incorrect which prevents it from receiving OTP Please provide a mobile phon...

Page 10: ...nt Check the fingers for dirt or wear check the fingerprint head on the lock for dirt and oil stains etc Check to see if the fingerprint is working properly Press to see if there is any responds 3 Fin...

Page 11: ...ease check correction 7 The keys do not respond and the lights are off Most of this happens because the door lock is out of power 8 How many times will the passcode be locked How long is it locked Blu...

Page 12: ...anical Key Card Quantity 1 1 2 3 Picture Name Fixing screws 1 For Back Panel Opposite Pull Screw 1 Fixing screws 1 For Aluminum Door Pointed Screw For Wooden Door Quantity 6 2 3 4 4 Picture Name Oppos...

Page 13: ...e Product Name Product Model Note 1 Please keep this card so that you can use it when you need warranty service 2 We provide you with a one year warranty from the date of purchase 3 This warranty serv...

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