The appliance suddenly stops
running.
1. The lid of the bowl may have become loosen during a heavy processing
job. Close the lid properly. The appliance immediately starts working
again.
2. The processing job is too heavy. Set the control knob to OFF to switch off
the appliance and remove the mains plug from the wall socket. Then let
the appliance cool down to room temperature. Plug in the appliance and
switch it on again. Process smaller batches.
The motor of the device runs but
cone of the citrus press does not
turn.
Please check if the tool holder for citrus press is installed properly. Please
check if the sieve of the citrus press is installed properly.(Indication point on
the sieve should be aligned with the indication point on the handle of the
bowl)
Can I clean all removable parts
in the dishwasher?
Yes, except the motor unit and the protection cap for the blade unit.
What does ‘pulse’ mean?
The appliance will run at its highest speed as long as you keep pressing the
pulse button. Using the pulse button is if you want to have more control over
the processing job, for example when you are chopping vegetable.
Can I pour boiling hot
ingredients into the blender jar?
No, let the liquids or ingredients cool down to 80°C to avoid damaging the
accessories.
Why does the motor produce an
unpleasant smell during
processing?
It is very common for a new appliance to give off an unpleasant smell or
emit some smoke the first few times it is used .This phenomenon will stop
after you have used the appliance a number of times. The appliance may
also give off an unpleasant smell or emit some smoke if it has been used
too long. In that case you have to switch the appliance off and let it cool
down for 60 minutes.
What should I do when the
blade unit or motor gets blocked
during processing?
Switch the appliance off and use a spatula to dislodge the ingredients that
block the blade unit. Processing a smaller quantity instead of large quantity
is recommended.
What should I do if the blender
leaks?
Switch the appliance off and pour out the ingredients. Then remove the
blade unit interface. Check if the sealing ring has been assembled properly
on the blade unit.
Why does the ice function not
work?
If you want to use the ice button, first turn the control knob to position ON.
Then push the ice button.
Disposal of Electrical Appliances
-
This symbol means that this product shall not be disposed of
with normal household waste.
-
Follow your country’s rules for the separate collection of
electrical and electronic products. Correct disposal helps
prevent negative consequences for the environment and
human health.