background image

56 

TROUBLESHOOTING TABLES 

For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport. 

General problems 

Touch input problems 

Pen input problems 

Windows-specific problems 

Mac-specific problems 

GENERAL PROBLEMS 

The computer does not have 

Check if there is an available USB port on a USB hub device.  If not 

an available USB port. 

available you will need to add a USB hub or USB card.

If you encounter problems with your Bamboo tablet or pen (when equipped), refer to the following tables.  

file for the latest information updates. 

Be sure to check the Read Me 

Your problem may be described here, and you can try the solution offered.  

The tablet status LED does 

Verify that your tablet’s USB cable is properly connected to an active 

hub is connected to an active USB port and that the hub is active. 

If you are connecting to a USB hub device, make sure the 

USB port.

not illuminate. 

The tablet is set for R

IGHT 

Reinstall the tablet driver from the Bamboo Installation CD and change 

H

ANDED

 (or L

EFT

 H

ANDED

), but 

the default orientation of the tablet.  See 

configuring the tablet 

at the log-in screen the tablet 

orientation

 for details. 

seems to work upside down. 

The computer does not go to 

configured for pen input. 

sleep when using a tablet 

Note:  Because some metallic or other conducting objects can also 

cause the tablet to send data, it is best to keep the tablet 
surface clear of all objects when not in use. 

When you are not using the pen, remove it from the tablet surface or 
the tablet will continue to send data, keeping the computer awake. 

The screen cursor is very 

using the tablet. 

erratic or jumps around when 

On rare occasions the tablet may receive interfering radio frequencies 

resolution. 

away from the monitor, or change the monitor refresh rate or monitor 

interference from a monitor, try moving the tablet at least six (6) inches 

If you notice 

from a computer monitor or nearby AM radio station.  

56 

ΠΙΝΑΚΕΣ

 

ΕΠΙΛΥΣΗΣ

 

ΠΡΟΒΛΗΜΑΤΩΝ

Εάν

 

αντιμετωπίζετε

 

προβλήματα

 

με

 

την

 

ταμπλέτα

 

ή

 

την

 

γραφίδα

 

σας

 (

αν

 

υπάρχει

), 

αναφερθείτε

 

στους

 

ακόλουθους

 

πίνακες

Το

 

πρόβλημά

 

σας

 

μπορεί

 

να

 

περιγράφεται

 

και

 

να

 

βρείτε

 

τη

 

λύση

Βεβαιωθείτε

 

ότι

 

έχετε

  

το

 

Read Me 

αρχείο

 

με

 

τις

 

αναβαθμίσεις

.

 

Για

 

επιπλέον

 

πληροφορίες

επισκευφθείτε

 

το

 Wacom site 

στο

 http://www.wacom.com/productsupport.

 

Γενικά

 

προβλήματα

 

Προβλήματα

 

εισαγωγής

 

αφής

 

Προβλήματα

 

εισαγωγής

 

γραφίδας

 

Προβλήματα

 

με

 

τα

 Windows

 

Προβλήματα

 

με

 

τα

 Mac

ΓΕΝΙΚΑ

 

ΠΡΟΒΛΗΜΑΤΑ

Ελέγξτε

 

αν

 

υπάρχει

 

διαθέσιμη

 

θύρα

 USB 

στο

 USB hub. 

Εαν

 

δεν

 

υπάρχει

 

θα

 

πρέπει

 

αν

 

προσθέσετε

 

ένα

 USB hub 

μία

 

κάρτα

 USB.

Ο

 

υπολογιστής

 

δεν

 

έχει

 

διαθέσιμη

 

θύρα

 USB.

Επιβεβαιώστε

 

ότι

 

το

 

καλώδιο

 USB 

είναι

 

σωστά

 

συνδεδεμένο

 

σε

 

ενεργό

 

θύρα

 

USB. 

Εαν

 

συνδέεται

 

με

 

συσκευή

 USB hub 

σιγουρευτείτε

 

ότι

 

το

 hub 

είναι

 

σωστά

 

συνδεδεμένο

 

σε

 

ενεργό

 

θύρα

 USB 

και

 

ότι

 

είναι

 

ενεργό

.

Η

 

φωτινή

 

ένδειξη

 

της

 

ταμπλέτας

 

δε

 

φωτίζει

.

Η

 

ταμπλέτα

 

είναι

 

ρυθμισμένη

 

για

  

ΔΕΞΙΟΧΕΙΡΕΣ

 

(

ή

 

ΑΡΙΣΤΕΡΟΧΕΙΡΕΣ

), 

αλλά

 

στην

 

οθόνη

 

φαίνεται

 

να

 

δουλεύει

 

αντίθετα

.

Ξαναεγκαταστείστε

 

τον

 

οδηγό

 

της

 

ταμπλέτας

 

από

 

το

 Bamboo Installation CD 

και

 

αλλάξτε

 

την

 

αρχική

 

κατελυθυνση

 

της

 

ταμπλέτας

Δείτε

 

το

 

κεφάλαιο

 

ρυθμίσεις

 

του

 

προσανατολισμού

 

της

 

ταμπλέτας

 

για

 

περισσότερες

 

πληροφορίες

.

Ο

 

υπολογιστής

 

δε

 

μπαίνει

 

σε

 

λειτουργία

 

αφύπνισης

 

όταν

 

χρησιμοποιείτε

 

την

 

ταμπλέτα

.

Όταν

 

χρησιμοποιείται

 

τη

 

γραφίδα

 

να

 

την

 

αφαιρείτε

 

από

 

την

 

επιφάνεια

 

της

 

ταμπλέτας

 

διαφορετικά

 

η

 

ταμπλέτα

 

θα

 

συνεχίζει

 

να

 

στέλνει

 

δεδομένα

 

και

 

θα

 

κρατάει

 

τον

 

υπολογιστή

.

 

Σημείωση

Επειδή

 

κάποια

  

αντικείμενα

 

μπορεί

 

να

 

συνεχίζουν

 

να

 

στελνουν

  

 

                     

δεδομένα

 , 

καλύτερα

 

να

 

μη

 

τοποθετείτε

 

τίποτα

 

στην

 

επιφάνεια

 

της

 

                      

ταμπλέτας

 

όταν

 

δε

 

τη

 

χρησιμοποιείτε

.

Ο

 

κέρσορας

 

της

 

οθόνης

 

δε

 

σταθεροποιείται

 

όταν

 

χρησιμοποιείτε

 

την

 

ταμπλέτα

.

Σε

 

σπάνιες

 

περιπτώσεις

 

η

 

ταμπλέτα

 

δέχεται

 

παρεμβολές

 

από

 

ραδιοσυχνότητες

 

από

 

την

 

οθόνη

 

του

 

υπολογιστή

 

ή

 

κάποιο

 

κοντινό

 

ραδιόφωνο

Αν

 

παρατηρείτε

 

παρεμβολές

 

από

 

την

 

οθόνη

προσπαθείστε

 

να

 

μετακινήσετε

 

την

 

ταμπλέτα

 

τουλάχιστον

 

έξι

 (6) inches 

μακριά

 

από

 

την

 

οθόνη

 

ή

 

αλλάξτε

 

τη

 

εμβέλεια

 

ή

 

την

 

ανάλυση

 

της

 

οθόνης

.

Summary of Contents for CTH-460

Page 1: ...CTH 461 CTH 661 Setting up Navigate with touch Customize touch ExpressKeys Use a pen Customize a pen Troubleshooting User s manual for Macintosh Windows 1 Windows Macintosh Bamboo Touch CTT 460 Bambo...

Page 2: ...MBOO 6 Identify your tablet model 6 Bamboo Touch tablet 7 Bamboo Bamboo Fun tablets 8 Bamboo Pen tablet 9 Pen 10 Pen holder 10 SETTING UP YOUR BAMBOO 11 Ergonomics 11 Configuring the tablet orientatio...

Page 3: ...ence warranty conditions Pen model LP 161E for Bamboo Fun 70 Europe Africa and Middle East 78 Bamboo Pen tablet model CTL 460 71 Software Licence Agreement 78 Pen model LP 160 for Bamboo Pen 71 Limite...

Page 4: ...roblems with your Bamboo Then check this section for test and troubleshooting guidelines and find answers to most common questions Go directly to table of contents by clicking on them This manual prov...

Page 5: ...l NAVIGATING THE MANUAL Go back to previous view Page back or page forward Topic continued Adobe Reader provides additional tools for using and printing the manual See the Adobe Reader help for more i...

Page 6: ...fic feature set TABLET MODEL TOUCH INPUT PEN INPUT EXPRESSKEYS model CTL 460 Bamboo Pen model CTH 661 Bamboo Fun medium model CTH 461 Bamboo Fun small model CTH 460 Bamboo model CTT 460 Bamboo Touch X...

Page 7: ...Customizable ExpressKeys USB cable Use single or two finger input for clicking and navigating with touch Use two finger input for gestures that control other functions such as scrolling and zooming Le...

Page 8: ...an ExpressKey Status LED USB cable This is also the active area for pen input Learn about your pen and the pen experience with Bamboo Includes the touch sensor Use single or two finger input for clic...

Page 9: ...when your Bamboo tablet is connected to an active USB port Status LED USB cable This is the active area for pen input Learn about your pen and the pen experience with Bamboo Active area Bamboo Pen mo...

Page 10: ...en cursor positioning when using other pointing devices or may prevent your computer from going to sleep PEN HOLDER Eraser when equipped Pen buttons Replaceable nib pen tip Insert the pen into the pen...

Page 11: ...cing it to the left of your keyboard For right handed use position the tablet so the input active area is located to the right of the ExpressKeys If using the tablet as a primary pointing device and m...

Page 12: ...edit images within a photo or image editing application Photo editing Annotation Presentation Simplify document reviews by using the Quickly swipe flick two fingers across the tablet surface to pen wh...

Page 13: ...ng screens the tablet orientation will use the default Bamboo Installation CD Next physically rotate your tablet so the tablet ExpressKeys are positioned to the left Next physically rotate your tablet...

Page 14: ...e enable touch input The pen input area is slightly larger than the touch sensor area On touch sensitive tablet models slide your finger across the active area to position the screen pointer Tablet ac...

Page 15: ...ows the movement of the pen across the tablet surface The pen works only on the active area of tablet models that support pen input Wherever you place the pen on the tablet the screen pointer will jum...

Page 16: ...the same content the tablet maps to the entire space on each monitor and the screen cursor is displayed on each monitor simultaneously Monitor 2 Opening the control panel Control panel overview After...

Page 17: ...ure One and two finger input only is recognized by the tablet When not actively working with touch you can rest your fingers and palm on the tablet Touch data will not be sent when you touch the table...

Page 18: ...ce with two fingers and move them in the same direction at a relatively high speed Pinch Touch the tablet with two fingers spaced slightly apart While still touching the tablet surface move or pinch y...

Page 19: ...ble you to navigate and perform typical mouse operations Use a single finger to move the screen cursor Touch and slide your finger across the tablet surface Track Alternatively you can track to an ite...

Page 20: ...o an item Select by touching your thumb or a second finger to the left of that finger If you will be dragging an item or selecting blocks of text we recommend using two fingers instead of your finger...

Page 21: ...o drag Tap again to release the item DRAG LOCK Drag lock DRAG LOCK enabled For Macintosh press the SHIFT or COMMAND key as you tap to select multiple items For Windows press the CTRL or SHIFT key as y...

Page 22: ...ce two fingers on the tablet surface Using a smooth motion move your fingers together in parallel Scroll right by moving your fingers in a rightward motion Scroll left by moving your fingers in a left...

Page 23: ...tablet surface Note The rotation gesture may work differently depending on the application you are working with For example rotation may work smoothly in 90 degree increments or not at all For best re...

Page 24: ...e your touch experience Use the Bamboo control panel to customize the touch input options for the way you like to interact with your tablet and computer 10 GESTURES FORWARD BACK CUSTOMIZING TOUCH Quic...

Page 25: ...s individual keys to perform frequently used functions or Note The ExpressKeys can be operated in combination with one another For example if you program one key to simulate the CTRL key and another t...

Page 26: ...e tablet The pen is cordless battery free and pressure sensitive THE PEN EXPERIENCE WITH BAMBOO Position for erasing When you are not using the pen store it in the pen holder The eraser end of the pen...

Page 27: ...is easier when you orient the tablet square Tips To select an icon or folder use your pen to position the screen cursor over the object Press down to select Move the screen cursor by moving the pen a...

Page 28: ...range 7 mm 0 28 inch proximity When positioning the screen cursor and operating a pen button the pen tip needs to be within 7 mm 0 28 inch of the tablet surface The pen tip does not need to touch the...

Page 29: ...the pen tip once on the tablet or press the you press The folder should highlight when down on the pen tip moving the screen cursor over the icon and pressing Try clicking on a folder icon by volume a...

Page 30: ...irection within the active window simply by pressing the pen button and moving the pen tip across the tablet s active area As you move the pen tip the document or image is repositioned to follow the d...

Page 31: ...lications require you first select a pressure sensitive tool from the application s tool palette The pen responds to your hand movements enabling you to create natural looking pen and brush strokes op...

Page 32: ...Microsoft Windows Vista and Office 2007 to erase notes or sketches made with digital ink and to select and delete text or spreadsheet cells within an application You can erase intuitively and naturall...

Page 33: ...en the easier writing drawing and navigation will become CUSTOMIZING PEN INPUT 1 Open any graphics application Use the line tool to draw a rectangular grid with line spacings of about 20 25 mm 3 4 to...

Page 34: ...the BAMBOO icon Windows Click on the Windows START button and choose ALL PROGRAMS Then select BAMBOO and choose the BAMBOO PROPERTIES option The control panel displays only those tabs and options tha...

Page 35: ...are available for most control panel items Position the screen cursor over an item and let it rest there in a few moments the Tool Tip will pop up Experiment with different settings to find what works...

Page 36: ...FAST speed to move the screen setting for a quicker response cursor quickly with less motion Select the TOUCH SPEED tab The touch speed options determine how fast you must move or tap your fingers in...

Page 37: ...ottom Position the screen cursor over an option to see an See also navigating with touch So that you may work in different ways some functions such as a right click can be performed using different ac...

Page 38: ...e tablet for the input ExpressKey functions By default the upper key is set to TOUCH TOGGLE allowing you to temporarily disable touch input when you press the ExpressKey Press the ExpressKey again to...

Page 39: ...h the TOUCH TOGGLE function has been assigned Deselect to activate touch input Note When you disable touch the TOUCH SPEED and TOUCH FUNCTIONS tabs will no longer be visible in the control panel Re en...

Page 40: ...boo control panel You can then customize Bamboo for the way you like to interact with your tablet and computer when using pen input Setting the pen button functions Setting the tablet mapping Customiz...

Page 41: ...set to double click see using the pen buttons To make double clicking easier expand the tap area that accepts a double click the double click distance firmer TIP FEEL setting can make the pen overreac...

Page 42: ...e upper or lower pen button CLICK TAP to enable the precise placement of click functions When selected you must first press the pen button and then touch the pen tip to the tablet surface in order to...

Page 43: ...itioning and is the default setting for the pen Click DETAILS to customize the tablet mapping Select MOUSE MODE to move the screen cursor with a pick up and slide motion similar to using a traditional...

Page 44: ...correct vertical and horizontal proportions are maintained Drawing a circle on the tablet results in a circle on the display screen Depending on your settings some portions of the tablet active area...

Page 45: ...of the display Drag corners of the foreground graphic to select the screen area Select the CLICK TO DEFINE SCREEN AREA button and move the screen cursor to select the screen area Be sure to follow any...

Page 46: ...tive area for tablet to screen dialog box ABLET T ORTION OF to open the P ET Click S mapping Select the CLICK TO DEFINE TABLET AREA button and use your pen on the tablet to select the tablet area Be s...

Page 47: ...E MODE Returns settings to their factory defaults Notes The dialog box will also appear when you set a button to MODE TOGGLE and SPEED setting can be made Note that only one ACCELERATION The mouse mod...

Page 48: ...n and touch input in the menu tab to create the custom menu and define the available functions that will appear ENU M UP OP Select the P to the Pop up Menu list added to the Pop up Menu To change the...

Page 49: ...CK 5TH CLICK CLICK CLICKS click lock Click lock is useful for dragging objects or selecting blocks of text Simulates a 4th mouse button click Simulates a 5th mouse button click instead of tapping twic...

Page 50: ...a name for the keystroke definition The name will be displayed with the respective control or in the Pop up Menu list as applicable Clears the keystroke entry box To learn which keystroke shortcuts a...

Page 51: ...olling speed dialog box PEED S CROLL S EN P the CROLL S AN SHOW DESKTOP Minimizes all open windows to display a clean desktop SWITCH APPLICATIONS Brings up the application switching dialog with focus...

Page 52: ...sable input e g to prevent an accidental right click you are working with the pen and want to prevent accidental touch INK TOGGLE Macintosh Toggles the INK ANYWHERE function of Inkwell on and off work...

Page 53: ...ion on downloading an updated software driver Wacom periodically updates the software driver to maintain compatibility with new products 3 Open the tablet Read Me file and look for any information upd...

Page 54: ...shed booting up your USB port may be disabled Verify that you have connected the tablet to an active USB port If you are connecting the tablet to a USB hub or hub device such as a keyboard with USB po...

Page 55: ...ing the tablet surface move your pen across the active area of the tablet The screen cursor should move in the corresponding direction on your monitor or display screen Without applying pressure to th...

Page 56: ...the tablet driver from the Bamboo Installation CD and change HANDED or LEFT HANDED but the default orientation of the tablet See configuring the tablet at the log in screen the tablet orientation for...

Page 57: ...ess in the control panel the ExpressKey to toggle the tabs back on Touch input does not seem to fully work The screen cursor can be moved but more complex actions or gestures do not work If the tablet...

Page 58: ...the pen registers a mouse click Your computer speakers must be turned on and the volume audible before you can hear CLICK SOUND Open the Bamboo control panel and go to the PEN tab Try using a EEL F I...

Page 59: ...o occur See testing a pen to verify pen operation If any of the tests fail you may have defective hardware Open the Bamboo control panel Verify that PEN MODE is selected If this does not help click on...

Page 60: ...AMBOO PREFPANE file from the main LIBRARY PREFERENCEPANES folder This file is only to be removed when uninstalling the tablet software driver and then only when using the REMOVE BAMBOO utility If you...

Page 61: ...d pen 3 Go back to SYSTEM PREFERENCES and INK and then enable handwriting recognition com apple ink inkpad sketch com apple ink inkpad plist com apple ink framework plist 2 From the GO menu choose you...

Page 62: ...ontact information When you call you should be at your computer with the following information available This manual How you tried to solve the problem What happened and what you were doing when the p...

Page 63: ...pport Software updates Europe Middle East and Africa Worldwide Web http www wacom eu downloads Software updates Japan Worldwide Web http tablet wacom co jp download down1 html Software updates Japanes...

Page 64: ...ndows Vista Tablet PC Input Panel Pen and digital ink capabilities in Windows Vista Uninstalling the software Replacing the pen nib Caring for Bamboo This section contains tips on caring for Bamboo in...

Page 65: ...buttons tip and eraser when equipped wet they contain sensitive 1 Clasp the old nib with the nib extractor pair of tweezers needle nosed pliers or similar instrument and pull it straight out of the p...

Page 66: ...TROL PANEL Then select ADD OR REMOVE PROGRAMS In the ADD OR REMOVE PROGRAMS window choose BAMBOO and click on the REMOVE button Follow the prompts to remove the tablet driver Windows Vista Click on th...

Page 67: ...tent to typed text at any time Gestures Use your pen to make simple gestural movements on the tablet to trigger customizable actions for navigation editing and other functions To customize your gestur...

Page 68: ...en in Windows Vista 2 Select OPTIONS to open the Input Panel Options dialog box To learn more about using Bamboo in Microsoft Windows Vista and Office 2007 study the documentation that came with your...

Page 69: ...second maximum BAMBOO TOUCH TABLET MODEL CTT 460 BAMBOO TABLET MODEL CTH 460 Weight 210 g 0 46 lb approximately Physical size W x D x H 208 4 x 137 6 x 7 5 mm 8 21 x 5 42 x 0 30 in approximately exclu...

Page 70: ...0 0 mm 7 48 x 5 12 in 336 8 x 223 0 x 8 5 mm 13 27 x 8 79 x 0 33 in approximately 216 48 x 137 0 mm 8 53 x 5 40 in Physical size W x D x H Pen active area W x D Pen tip travel Pen tip type Weight Phys...

Page 71: ...5 80 x 3 62 in Pen tip travel Pen tip type Weight Physical size L x D Pressure levels 149 0 x 11 8 mm 5 87 x 0 46 in 13 g 0 46 oz approximately Polyacetal Part No PSI A057 01 black 1 0 mm 0 04 in or l...

Page 72: ...m tw and www BuyWacom co kr respectively To purchase parts and accessories in Europe call 49 0 180 500 03 75 or send an email to spareparts wacom eu Or visit the Wacom web site at http shop wacom eu Y...

Page 73: ...product it may cause the product to malfunction or burn out or cause electrical shock CAUTIONS Do not place or use this product on an unstable surface or workspace Do not place this product on a shak...

Page 74: ...it from your computer If the interference stops it was probably caused by the equipment If the equipment does cause interference to radio or television reception you may be able to correct the interf...

Page 75: ...lectronic Equipment WEEE as unsorted municipal waste according to the Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 or the corresponding local laws of the Membe...

Page 76: ...nd postage costs WACOM AND ITS SUPPLIERS CANNOT OFFER ANY GUARANTEE FOR THE PERFORMANCE OF THE SOFTWARE OR FOR THE RESULTS PRODUCED THERE FROM WACOM AND ITS SUPPLIERS OFFER NO GUARANTEES OR ASSURANCES...

Page 77: ...by WACOM c the damage resulted from normal wear and tear or d the serial number affixed by WACOM has been removed or rendered unintelligible If when a claim made under this warranty is checked it eme...

Page 78: ...80 80...

Page 79: ...82 YOUR AUTHORISED WACOM DISTRIBUTOR 82 58 152 35 30 210 6133000 Fax 30 210 6133301 26 546 27 T 30 2310 551944 Fax 30 2310 543957 ___________________ Emai sales amy gr Website www amy gr...

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