IT5000-C / IT6000-C
3/8” IT Tool
www.BAND-IT-IDEX.com
Document # P48850 Rev. C
© Copyright
BAND-IT-IDEX, Inc. 2015
All rights reserved
Page 26 of 36
BAND-IT-IDEX, Inc.
A Unit of IDEX Corporation
4799 Dahlia Street
Denver, CO 80216-3070 USA
P: 1-800-525-0758
F: 1-800-624-3925
Operating
Manual
Symptom
Items to check
Suggested fix
Difficulty inserting
clamp tail into tool
Is there a clamp tail already in
the tool?
Remove previous clamp tail
Do the gages on the control
module show pressure?
Check incoming supply pressure.
Turn the air regulator valve ON.
Tool does not cycle
when the trigger is
pressed
Do the gages on the control
module show pressure?
Check incoming supply pressure.
Turn the air regulator valve ON.
Check for pinched air lines under
the handle cover.
Tool tightens clamp,
but cutoff does not
activate
After the tool stalls, does
nothing further happen? (no
sound of the cylinder moving)
Check for pinched air lines.
Check cutoff timing.
Does the cylinder sound as
though it moves, but the knife
does not extend?
Remove the side body and verify all
links are present and connected.
Verify there is a knife installed.
Tool attempts to cutoff
and lock the clamp
before it is tight
Is the cutoff timing too short?
Adjust cutoff timing.
Is the tool struggling to pull up
the clamp?
Increase tension pressure.
Lubricate the tool.
Tool fails to cut or
lock clamp.
(Press reset button to
release tool from
clamp if stalled)
Check tension and cutoff
pressures
Adjust pressure regulators if not set
at specification. Verify that the hose
from the tension regulator enters the
bottom port of the tool.
Check knife and blade for
excessive wear or chips on
the cutting edges.
Replace as necessary.
Contact BAND-IT-IDEX Customer Service at 1-800-525-0758 or 303-320-4555 for
repair on any issues not addressed above.
Trouble Shooting Guide: Tool Symptoms