Controll-A-Door
®
Diamond PD & Roll-A-Pro
TM
Home Owner’s Manual
16
Product: CAD Diamond PD and Roll-A-Pro
TM
Purchased from:______________________________Purchaser:___________________________________
(described as “you” below)
Address:_____________________________________Installed by:__________________________________
Installed on (date):____________________________Invoice No:__________________________________
1. MAKING A CLAIM -
To make a warranty claim you must:
a. produce a copy of the receipt of purchase, together with this warranty certificate with the above details completed; and
b. where the Product has been sold by B&D, make all warranty claims directly with B&D by sending it to B&D at the relevant
address set out in paragraph 2 below; or
c. where the Product has been sold by an approved distributor, make all warranty claims directly with the approved
distributor. If you are unsure of the correct address of the approved distributor from which you purchased the product,
you can send your claim to B&D with the rest of the above details completed, including the original invoice number, and
we will forward it to the distributor.
You are responsible for the expense of making a claim under this warranty.
2. B&D OR APPROVED DISTRIBUTORS ONLY -
This warranty is in addition to any statutory, non-excludable guarantees or warranty rights under Australian or New Zealand
laws (as applicable). This warranty applies only to Products sold by B&D or its approved distributor. “B&D” means in
Australia - B&D Doors of 34 – 36 Marigold St, Revesby NSW 2212 and in New Zealand - B&D Doors (NZ) Limited of 30C
Allens Road, East Tamaki Auckland. “Approved distributor” means an approved reseller of B&D products purchasing on
open account, from B&D, for the purpose of supplying those products to end users.
3. WHAT THE WARRANTY COVERS -
B&D warrants, subject to paragraph 4, that it will, at its option, either repair or replace (in a manner B&D considers
reasonable) any proven defects:
a. in installation for a period of one year from the date of installation where the CAD Diamond PD or Roll-A-Pro
TM
(Product)
has been installed by B&D or its approved distributor;
b. in materials, manufacture or workmanship in the Product, as follows:
i. for all components of the Product that make up the power head (including any track assembly) that is attached to a
garage door and that are installed by B&D or an approved distributor, the warranty will be valid for:
•
CAD Diamond PD - a period of five (5) years or 20,000 cycles, which ever occurs first, provided that the Product
is serviced annually by B&D or its approved distributor;
•
Roll-A-Pro
TM
- a period of two (2) years or 5,000 cycles, which ever occurs first, provided that the Product is
serviced annually by B&D or its approved distributor;
ii. for all components of the Product that make up the power head (including any track assembly) that is attached to a
garage door and that are not installed by B&D or an approved distributor, the warranty is valid for a period of one
year, provided that all costs of disconnection, reinstallation and return freight are to be borne by you;
iii. for all other components of the Product the warranty is valid for a period of one year; and
in each case the warranty applies from the later of the date of purchase, delivery or installation by B&D or an approved
distributor (as applicable).
4. WHAT THE WARRANTY DOES NOT COVER -
This warranty does not cover:
a. batteries or globes - B&D will not be liable for any defect or failure in them;
b. adjustments - (as described in the Instruction Manual provided with the Product) which are not defects - you will need to
pay for any service calls for adjustments;
c. model modifications - B&D will not be required to incorporate modifications made to existing/future Product models;
d. travel expenses - incurred by B&D or its approved distributor in either travelling to and from or transporting the Product
to/from areas outside a capital city metropolitan area - you will need to pay for these expenses; or
e. additional access expenses - incurred by B&D or an approved distributor in obtaining access where the Product is not
readily accessible - you will need to pay for those additional expenses.
11. Warranty
