If You Need a Service Call
If the opener needs service please call the dealer who
installed the garage door opener (for product assistance
contact 13 62 63 within Australia).
BEFORE CALLING
you should have the following
information to assist in providing the appropriate service:
1. Has anything happened since the opener last
operated OK, e.g. a storm, a jolt to the door etc.?
2. How easy is it to manually open and close the door?
3. What model is the opener?
4. Who installed the opener?
5. When was it installed?
Fault Indicator
When a fault is detected the SERVICE LED will start to
fl
ash
and a number of beeps will sound to indicate that there is a
fault. The fault will be active each time an attempt is made
to operate the door.
Pressing the LIMIT SET button will reset the opener. If the
fault continues to be tripped contact an Approved Dealer
for assistance.
Troubleshooting Guide
Symptom
Possible cause
Remedy
The opener does not work from the
transmitter
Garage door in poor condition e.g.
springs may be broken
The opener does not have power
The battery in the transmitter is
fl
at
The opener has been put into
“Vacation Mode”
The transmitter code has not been
set
Check the door’s operation - see
monthly maintenance (Page 30)
Plug a device e.g. a lamp, into the
power point and check that it is OK
Replace the battery (Page 28)
Turn off “Vacation Mode” (Page 19)
See coding transmitter procedure
(Page 18)
The motor runs but the door does
not move
The opener is disengaged
Re-engage the opener (Page 28)
The transmitter range varies or is
restricted
Variations are normal depending
on conditions e.g. temperature or
external interference
The battery is
fl
at or faulty
Position of the transmitter in the
motor vehicle
See instructions for correct use of
transmitter (Page 27)
Replace the battery (Page 28)
Change the position (Page 27)
The light does not work
Light module is not inserted/
connected properly
Check for correct connection
otherwise contact your dealer for
support
The door reverses for no apparent
reason
This may occur occasionally from
weather changes
The opener automatically adjusts to
compensate for changes, to adjust
the force see (Page 17)
The door opens but will not close
Safety Beam not operating correctly
Check the installation (Page 21-24)
otherwise contact your dealer for
support
The unit has started to beep and
fl
ashing
The service reminder has been
triggered
Contact your dealer and arrange
a door service. Alternatively press
LIMIT SET button to reset the
service counter.
Diamond PD Power Drive : Instruction Manual
© Copyright 2012 B&D Doors
31
Controll-A-Door
®
P
Diamond SDO-2v2
Instruction Manual
Summary of Contents for Controll-A-Door P Diamond SDO-2v2
Page 37: ......
