B&D Controll-A-Door P Diamond SDO-2v2, Instruction Manual

Warranty

Product:  CAD P 

Purchased from:______________________________Purchaser:___________________________________
 

                                                                     (described as “you” below)

Address:_____________________________________Installed by:__________________________________

Installed on (date):____________________________Invoice No:__________________________________

1 

Making a claim - To make a warranty claim you must:

(a)  produce a copy of the receipt of purchase, together with this warranty certi

fi

 cate with the above details 

completed; and
(b)  where the Product has been sold by B&D, make all warranty claims directly with B&D by sending it to B&D 
at the relevant address set out in paragraph 2 below; or
(c)  where the Product has been sold by an approved distributor, make all warranty claims directly with 
the approved distributor.  If you are unsure of the correct address of the approved distributor from which you 
purchased the product, you can send your claim to B&D with the rest of the above details completed, including 
the original invoice number, and we will forward it to the distributor.
You are responsible for the expense of making a claim under this warranty.
2 

B&D or approved distributors only - This warranty is in addition to any statutory, non-excludable guarantees 

or warranty rights under Australian or New Zealand laws (as applicable).  This warranty applies only to Products 
sold by B&D or its approved distributor.  “B&D” means in Australia - B&D Doors of 34 – 36 Marigold St, Revesby 
NSW 2212 and in New Zealand - B&D Doors (NZ) Limited of 30C Allens Road, East Tamaki Auckland.  “Approved 
distributor” means an approved reseller of B&D products purchasing on open account, from B&D, for the purpose 
of supplying those products to end users.
3 

What the warranty covers - B&D warrants, subject to paragraph 4, that it will, at its option, either repair or 

replace (in a manner B&D considers reasonable) any proven defects:
(a)  in installation for a period of one year from the date of installation where the CAD P (Product) has been 
installed by B&D or its approved distributor;
(b)  in materials, manufacture or workmanship in the Product, as follows:
(i) 

for all components of the Product that make up the power head (including any track assembly) that is 

attached to a garage door and that are installed by B&D or an approved distributor, the warranty will be valid for 
a period of 

fi

 ve years or 10,000 cycles, which ever occurs 

fi

 rst, provided that the Product is serviced annually by 

B&D or its approved distributor;
(ii) 

for all components of the Product that make up the power head (including any track assembly) that is 

attached to a garage door and that are not installed by B&D or an approved distributor, the warranty is valid for a 
period of one year, provided that all costs of disconnection, reinstallation and return freight are to be borne by you;
(iii)  for all other components of the Product the warranty is valid for a period of one year; and
in each case the warranty applies from the later of the date of purchase, delivery or installation by B&D or an 
approved distributor (as applicable).
4 

What the warranty does not cover - This warranty does not cover:

(a)  batteries or globes - B&D will not be liable for any defect or failure in them;
(b)  adjustments - (as described in the Instruction Manual provided with the Product) which are not defects 
- you will need to pay for any service calls for adjustments;
(c) model 

modi

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 cations - B&D will not be required to incorporate modi

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 cations made to existing/future Product 

models;
(d)  travel expenses - incurred by B&D or its approved distributor in either travelling to and from or transporting 
the Product to/from areas outside a capital city metropolitan area - you will need to pay for these expenses; or
(e)  additional access expenses - incurred by B&D or an approved distributor in obtaining access where the 
Product is not readily accessible - you will need to pay for those additional expenses.
5 

What voids the warranty - Subject to paragraph 6, this warranty does not extend to, and B&D will be relieved 

of, all obligations, responsibilities and liabilities in the event that defects in the Product are directly or indirectly, in 
the opinion of B&D, due to or resulting from:
(a)  unreasonable use - the Product not being used correctly in accordance with the Instruction Manual or other 
unreasonable use;

Controll-A-Door

®

 P

Diamond SDO-2v2

Instruction Manual

34