11
LIMITED WARRANTY
B & K Components Ltd., referred to herein as B & K, warrants your B & K equipment against all defects in
material and workmanship for a period of five years from the date of purchase. This warranty applies only to the
original purchaser and only to equipment in normal residential use and service. Defective equipment must be
returned to B & K, prepaid, accompanied by proof of purchase and sufficient payment to cover the cost of return
shipping and handling, and will be repaired or replaced at the discretion of B & K whose decision as to the method
of reparation will be final.
This warranty shall not apply to any equipment which is found to have been improperly installed, incorrectly fused,
misused, abused, or subjected to harmful elements, used in any way not in accordance with instructions supplied
with the unit, or to have been modified, repaired or altered in any way without the expressed, written consent of
B&K. This warranty does not apply to the cabinet or appearance items such as the faceplate or control buttons,
nor does it cover any expenses incurred in shipping the unit to and from the manufacturer’s service depot.
This warranty on B & K Components, Ltd. products is NOT VALID if the products have been purchased from an
unauthorized dealer or an E-tailer or if the original factory serial number has been removed, defaced or replaced
in any way. B & K Components, Ltd. sells its products through authorized dealers in order to insure that
consumers obtain proper dealer service and support. Buying from an authorized B & K Components, Ltd. dealer
insures that you have a FACTORY WARRANTY on your B & K Components, Ltd. product. If you have any
questions concerning your Factory Warranty call B & K Components, Ltd. at 716-656-0023.
Upgradability: B & K is one the first manufacturers in the audio/video industry to consistently offer software and
hardware upgrades to its processing of audio signals. Through upgrades B & K delivers exceptional value to its
customers. But what is “Upgradability”? Upgradability is not a guarantee; we define it as a philosophy of designing
and manufacturing products so that as audio technology evolves, B & K can provide enhancements and
improvements to its products that are economically viable.
THE EXPRESS FACTORY WARRANTY HEREIN CONTAINED IS IN LIEU OF ANY AND ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY,
UPGRADABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. B&K COMPONENTS, LTD. SHALL
NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR DAMAGES, INCLUDING SPECIAL, INCIDENTAL,
EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH
THE PURCHASE, USE OR PERFORMANCE OF ANY B&K PRODUCT.
This warranty gives you specific legal rights. Your may also have other rights which vary from State to State.
Some States do not allow the exclusion or limitation of incidental or consequential damages and the foregoing
exclusions may not apply to you.
No agent, representative, dealer or employee of B&K has the authority to increase or alter the obligations or terms
of this warranty.
RETURNING EQUIPMENT
No equipment may be returned to B&K Components Ltd. without a RETURN AUTHORIZATION (RA). Should you
find it necessary to return equipment to B&K, for any reason, a RETURN AUTHORIZATION (RA) number must be
issued by B&K in respect of the equipment being returned. You may request an RA number by calling B&K at the
numbers below. We will need the following information to issue your RA number. Please have it ready before you
call.
1.
Your name, address, and phone number.
2.
The model and serial number of the equipment being returned.
3.
A description of the problem being experienced.
4.
Your sales receipt.
Your call will be referred to a Technical Service Representative who will work with you to resolve the problem. If it
is determined that the unit must be returned for repair, an RA number will be issued.
B&K Components, Ltd.
, 2100 Old Union Road, Buffalo New York 14227-2725
Phone
1-800-543-5252 or (716) 656-0026,
Fax
(716) 656-1291
E-mail:
Web:
