10 Product Support and Maintenance
10.1 Cleaning
EZ-SCREEN components are constructed of aluminum with a yellow painted finish and are rated IEC IP65. Lens covers are
acrylic. Components are best cleaned using mild detergent or window cleaner and a soft cloth. Avoid cleaners containing
alcohol, as they may damage the acrylic lens covers.
10.2 Warranty Service
Contact Banner Engineering for troubleshooting of this device. Do not attempt any repairs to this Banner device; it contains
no field-replaceable parts or components. If the device, device part, or device component is determined to be defective by
a Banner Applications Engineer, they will advise you of Banner's RMA (Return Merchandise Authorization) procedure.
Important: If instructed to return the device, pack it with care. Damage that occurs in return shipping is
not covered by warranty.
10.3 Manufacturing Date
Every EZ-SCREEN produced is marked with a code that defines the week and year of manufacture and manufacturing
location. The code format (U.S. Standard format) is: YYWWL
• YY = Year of manufacture, 2 digits
• WW = Week of manufacture, 2 digits
• L = Banner-specific code, 1 digit
Example: 1809H = 2018, Week 9.
10.4 Disposal
Devices that are no longer in use should be disposed of according to the applicable national and local regulations.
10.5 Contact Us
Banner Engineering Corporate headquarters is located at:
9714 Tenth Avenue North
Minneapolis, MN 55441, USA
Website:
Phone: + 1 888 373 6767
For worldwide locations and local representatives, visit
10.6 Banner Engineering Corp Limited Warranty
Banner Engineering Corp. warrants its products to be free from defects in material and workmanship for one year following
the date of shipment. Banner Engineering Corp. will repair or replace, free of charge, any product of its manufacture which,
at the time it is returned to the factory, is found to have been defective during the warranty period. This warranty does not
cover damage or liability for misuse, abuse, or the improper application or installation of the Banner product.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED
(INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE), AND WHETHER ARISING UNDER COURSE OF PERFORMANCE, COURSE OF DEALING OR TRADE USAGE.
This Warranty is exclusive and limited to repair or, at the discretion of Banner Engineering Corp., replacement. IN NO
EVENT SHALL BANNER ENGINEERING CORP. BE LIABLE TO BUYER OR ANY OTHER PERSON OR ENTITY FOR ANY
EXTRA COSTS, EXPENSES, LOSSES, LOSS OF PROFITS, OR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL
DAMAGES RESULTING FROM ANY PRODUCT DEFECT OR FROM THE USE OR INABILITY TO USE THE PRODUCT,
EZ-SCREEN
®
14/30 mm Safety Light Screen
82
www.bannerengineering.com - Tel: + 1 888 373 6767