16
TROUBLESHOOTING
PROBLEM
SOLUTION
Alpha 3
™
patterns or doesn’t
Use Pool Pulse
™
to confirm proper flow
(see pg 12)
.
cover majority of pool.
Divert all return inlets
(see pg 6)
.
Confirm proper hose length
(see pg 7)
.
Check hose for memory
(see pg 13)
.
Add hose weight 4' to 7' from cleaner head
(see pg 15)
.
Use 45º elbow on wall vacuum installations
(see pg 10)
.
Coverage will be limited with the use of a solar blanket.
Note: In cold water 60º or less, water flow must be
increased to compensate for reduced flexibility of hose
and diaphragm
(see pg 11)
.
Alpha 3 sticks at steps.
Utilize flow as shown in coverage section
(see pg 15)
.
Add hose weight 4' to 7' from cleaner head
(see pg 15)
.
Reduce flow to low side of “ideal” range
(see pg 12)
.
Shorten hose if necessary.
Alpha 3 won’t move
Use Pool Pulse
™
to confirm proper flow
(see pg 12)
.
or moves slowly.
Backwash filter (sand or DE) or soak cartridge style filter
overnight – consult your pool dealer.
Empty all baskets.
Tighten hose connections.
Check hoses for leaks.
Check diaphragm for damage or blockage
(see pg 14)
.
Note: In cold water 60º or less, water flow must be
increased to compensate for reduced flexibility of
hose and diaphragm.
Alpha 3 won’t move
Use Pool Pulse
™
to confirm proper flow
(see pg 12)
.
or moves slowly and air
Check hoses for possible leak.
bubbles are noticeable
Confirm proper water level in pool.
at the return jets.
Replace and lubricate pump lid “O” ring – see your
pool dealer.
Alpha 3 won’t climb walls.
Machine may not climb walls of some vinyl pools or
pools with safety ledges.
Confirm proper hose length
(see pg 7)
.
Use Pool Pulse
™
and raise flow to high side of “ideal”
range
(see pg 12)
.
Alpha 3 stays on walls
Use Pool Pulse
™
to lower flow to low side of “ideal”
or edge of pool.
range
(see pg 12)
.
Alpha 3 sticks at ladder.
Install ladder guard
(see pg 17)
.
IF ASSISTANCE IS REQUIRED, CALL 1-888-786-7797
