27
Safety, Assembly & Instruction Manual 27
11. TROUBLESHOOTING
Problem
Possible Cause
Prevention/Cure
Burner will not light using knobs or
igniter.
Wires and/or electrode covered
with cooking residue.
Electrode and burners are wet.
Electrode cracked or broken -
sparks at crack.
Wire loose or disconnected.
Clean wire and/or electrode with rubbing
alcohol.
Wipe dry with cloth.
Replace electrode.
Reconnect wire or replace
electrode/wire assembly.
Burner will not light using a match.
No gas flow.
Obstructions of gas flow.
Disengagement of burner to valve.
Spider webs or insect nest venturi.
Burner ports clogged or blocked.
Check if gas cylinder is empty. If empty,
replace or refill.
Clear burner tubes.
Check for bent or kinked hose.
Re-engage burner and valve.
Clean venturi.
Clean burner ports.
Sudden drop in gas flow or reduced
flame height.
Cylinder out of gas.
Check for gas in cylinder.
Irregular flame pattern, flame does
not run the full length of burner.
Burner ports are clogged or
blocked.
Clean burner ports.
Flame is yellow or orange.
New burner may have residual
manufacturing oils.
Spider webs or insect nest in
venturi.
Food residue, grease or seasoning
salt on burner.
Poor alignment of valve to burner
venturi.
Burn grill for 15 minutes with lid open.
Clean venturi.
Clean burner.
Ensure burner venturi is properly engaged
with valve.
Flame blow out.
High or gusting winds.
Turn front of barbeque to face wind.
Low on ULPG gas.
Replace or refill gas cylinder.
Flare-up.
Persistent grease fire.
Grease buildup.
Excessive fat in meat.
Excessive cooking temperature.
Grease trapped by food buildup
around burner system.
Clean grill.
Trim fat from meat before grilling.
Adjust (lower) temperature accordingly.
Turn knobs to “
OFF”
. Turn gas “
OFF”
at
cylinder. Leave lid in closed positions and
let fire burn out. After grill cools, remove
and clean all parts.
Flashback (fire in burner tubes).
Burner and/or burner tubes are
blocked.
Clean burner and/or burner tube(s).
Inside of lid is peeling - like paint
peeling.
The lid is stainless steel, not
painted.
Baked on grease buildup has turned to
carbon and is flaking off. Clean thoroughly.
Irregular flame.
Air flow is not correct.
Correct
Flame
blue with yellow tips, 25-
50mm high.
Too little air:
yellow or orange flames.
Too
much air:
noisy blue flames.
If flames are yellow or orange - open flap at
end of the venturi tubes in 2mm increments
until flames are correct.
If flames are blue and noisy - close flap
at the end of the venturi tubes in 2mm
increments until flames are correct.
