6. CSE-200 Configurator
When new
fi
rmware is available, this
fi
rmware will be loaded and the Base Unit will reboot.
Manual
fi
rmware update
1. Download the latest version of the software from Barco’s website.
2. Log in to the
Con
fi
gurator
.
3. Click
Support & Updates
→
Firmware
.
4. To upload a
fi
rmware version, click on
Upload
fi
rmware..
.
A browser window opens.
5. Browse to the
fi
le with the new software and click
Open
to start the upload.
Note:
This should be an nad
fi
le. You might have to unzip the
fi
le downloaded from Barco’s website.
Note:
Updating the software to the Base Unit takes several minutes. Progress can be followed on the meeting room display.
The Base Unit software is updated.
If a
fi
rmware downgrade is allowed on the Base Unit, check the check box in front of
Allow
fi
rmware down-
grade
.
6.28 Support & Updates, Troubleshoot, log settings
About logging
Both Button and Base Unit log data is saved in log
fi
les on the Base Unit. These log
fi
les can contain debugging information. They
can be downloaded on a local computer and cleared on the Base Unit. Debug logging covers only a few hours before it will be
overwritten. Therefore, it is important if you discover a problem with your system to download the logging immediately.
How to use
1. Log in to the
Con
fi
gurator
.
2. Click
Support & Updates
→
Troubleshoot
.
Image 6-45
Troubleshoot, logging
3. To create a debug log, check the check box next to
Enable debug logging
.
4. Reproduce the issue you want to report.
5. To download the current log
fi
le, click on
Download logs
.
6. To clear the current log
fi
le, click
Clear logs
.
7. To enable logging by the ClickShare client (6):
R5900023 CLICKSHARE CSE-200 13/07/2016
61
Summary of Contents for ClickShare CSE-200
Page 1: ...ClickShare CSE 200 Installation manual R5900023 04 13 07 2016 ...
Page 12: ......
Page 14: ...Table of contents 2 R5900023 CLICKSHARE CSE 200 13 07 2016 ...
Page 24: ...2 CSE 200 Specifications 12 R5900023 CLICKSHARE CSE 200 13 07 2016 ...
Page 26: ...3 Getting started 14 R5900023 CLICKSHARE CSE 200 13 07 2016 ...
Page 32: ...4 CSE 200 Installation 20 R5900023 CLICKSHARE CSE 200 13 07 2016 ...
Page 36: ...5 Preparing the buttons 24 R5900023 CLICKSHARE CSE 200 13 07 2016 ...
Page 76: ...6 CSE 200 Configurator 64 R5900023 CLICKSHARE CSE 200 13 07 2016 ...
Page 78: ...7 Software updates 66 R5900023 CLICKSHARE CSE 200 13 07 2016 ...
Page 82: ...8 Troubleshooting 70 R5900023 CLICKSHARE CSE 200 13 07 2016 ...