Barco ClickShare CSE-800, Installation Manuals

Page 1: ...ENABLING BRIGHT OUTCOMES Installation manual ClickShare CSE 800...

Page 2: ...k 21 8500 Kortrijk Belgium www barco com en support www barco com Registered address Barco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com en support www barco com Product revision Sof...

Page 3: ...and or Software warranty term Higher maintenance and support levels may be included in the initial transaction if ordered and paid for additionally It is strongly suggested to maintain the maintenanc...

Page 4: ...ANY PORTION OF THE SOFTWARE 1 Definitions Affiliate means any corporation or other entity directly or indirectly controlling controlled by or under common control with such corporation or entity For t...

Page 5: ...uce the Software to human readable form except to the extent otherwise expressly permitted under applicable law notwithstanding this restriction or except to the extent Barco is legally required to pe...

Page 6: ...tered into a separate maintenance and support agreement and paid applicable maintenance and support fees Any unauthorized use of the Software as specified in any maintenance and support agreement may...

Page 7: ...OF ANY KIND WHICH MAY ARISE OUT OF OR IN CONNECTION WITH THE SOFTWARE THIS SOFTWARE LICENSE OR THE PERFORMANCE OR PURPORTED PERFORMANCE OF OR FAILURE IN THE PERFORMANCE OF BARCO S OBLIGATIONS UNDER T...

Page 8: ...RM and alternatively or additionally to the parties last known address 11 3 Severability This License Agreement shall not be altered amended or varied except by written agreement signed by its parties...

Page 9: ...PROVIDED AS IS WITHOUT EXPRESS OR IMPLIED WARRANTY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL THE COPYRIGHTHOLDER OR...

Page 10: ...tproto 1 2 0 http xorg freedesktop org releases individual proto libdaemon 0 14 http 0pointer de lennart projects libdaemon libglib2 2 50 2 http ftp gnome org pub gnome sources glib 2 50 elfutils 0 16...

Page 11: ...dosfstools dosfstools releases download v4 0 dropbear 2017 75 http matt ucc asn au dropbear releases dvblast 3 0 https get videolan org dvblast 3 0 libev 4 22 http dist schmorp de libev Attic e2fspro...

Page 12: ...rc1 http downloads us xiph org releases speex file 5 32 ftp ftp astron com pub file flashrom 0 9 8 http download flashrom org releases libftdi 0 20 http www intra2net com en developer libftdi download...

Page 13: ...network iw libarchive 3 3 2 http www libarchive org downloads libxml2 2 9 5 ftp xmlsoft org libxml2 libbsd 0 8 3 http libbsd freedesktop org releases libconfig 1 5 http www hyperrealm com libconfig li...

Page 14: ...245a72a6a69b23b383a python serial 3 1 https pypi python org packages ce 9c 694ce79a9d4a164e109aeba1a40fba23336f3 b7554978553e22a5d41d54d qt5base 5 6 3 http download qt io official_releases qt 5 6 5 6...

Page 15: ...leases individual lib xapp_xauth 1 0 10 http xorg freedesktop org releases individual app xapp_xclock 1 0 7 http xorg freedesktop org releases individual app xlib_libXft 2 3 2 http xorg freedesktop or...

Page 16: ...http xorg freedesktop org releases individual proto xproto_xcmiscproto 1 2 2 http xorg freedesktop org releases individual proto xproto_xf86dgaproto 2 1 http xorg freedesktop org releases individual p...

Page 17: ...Interference Statement You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user s authority to operate the equipment This equi...

Page 18: ...cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Radio Frequency RF Exposure Information The radiated output po...

Page 19: ...R9861500D01C 9393B R9861500D01 D claration d antenne d Industrie Canada IC Conform ment la r glementation d Industrie Canada le pr sent metteur radio peut fonctionner avec une antenne d un type et d...

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Page 21: ...4 Ceiling mounting 40 4 5 Rack mounting 40 4 6 Recommendations about antenna placement and orientation 41 4 7 Video signal connections to the Base Unit 42 4 8 Audio connection 43 4 9 LAN connection 44...

Page 22: ...via API 90 6 20 CMGS Server Integration 91 6 21 Services Remote Button Pairing 91 6 22 Security compatibility 92 6 23 Security security level 93 6 24 Security passwords 94 6 25 Status information Base...

Page 23: ...23 R5900049 07 ClickShare CSE 800 Introduction to the Installation Guide 1...

Page 24: ...900007 Recycling Manual R5900048 API Guide R5900018 A printed copy of the Safety Guide is included in the CSE 800 box at purchase Always check for the latest version of the manual on www barco com cli...

Page 25: ...25 R5900049 07 ClickShare CSE 800 CSE 800 Specifications 2...

Page 26: ...consists of a Base Unit 4 Buttons and a Tray Depending on the location where you buy the product the software of the Base Unit is different If needed you can buy additional Buttons and Trays 2 1 3 Im...

Page 27: ...12 ClickShare app Video outputs 2x HDMI Video inputs 2x HDMI Output resolution 4K DCI 4096x2160 60Hz AirPlay Support iOS mirroring AirPlay from iOS 9 0 up to iOS 12 Mac OS 10 14 Google Cast Support A...

Page 28: ...ifications FCC CE Warranty 3 years standard Possible to extend to 5 years Button Weight 75 g 0 165 lb Frequency band 2 4 GHZ and 5 GHz Wireless transmission protocol IEEE 802 11 a b g n Authentication...

Page 29: ...B stick and plug it into the USB port of the Base Unit Follow the progress and instructions on the display Status LED The color of the LED at the front of the Base Unit give information on the status...

Page 30: ...sh triggers the system to start up and to go to normal operational mode Back layout of the Base Unit The connection panel is situated at the back of the Base unit 1 2 3a 4 6 5 3b 7 9 8 10 11 12 13 3b...

Page 31: ...ones provided with the unit are allowed within the restrictions on usage of other antennas defined by local regulations Barco does not take responsibility for damage or disturbance of other devices t...

Page 32: ...C or MAC screen on the meeting screen Button layout A Button consists of three main components 1 2 3 Image 2 5 Button layout 1 USB connector 2 Button 3 LED ring USB connector Using the USB connector t...

Page 33: ...ed into the USB port the Button might be defective the USB port or computer might be defective Button label The label at the bottom of the Button contains the Barco logo the Barco part number the seri...

Page 34: ...kShare REST API CMGS TCP UDP 4000 4001 Airplay TCP 4100 4200 7000 7100 47000 UDP 4100 4200 5353 Google Cast TCP 8008 8009 9080 UDP 1900 32768 610003 MirrorOp for ClickShare TCP 6541 6545 UDP 5353 Auto...

Page 35: ...35 Overview Environmental Condition Check Basic Workflow R5900049 07 ClickShare CSE 800 Getting started 3...

Page 36: ...r air ducts or in a place subject to direct sunlight excessive dust or humidity Be aware that room heat rises to the ceiling check that temperature near the installation site is not excessive 3 2 Basi...

Page 37: ...ting Recommendations about antenna placement and orientation Video signal connections to the Base Unit Audio connection LAN connection Power connection and switching on WARNING Bottom surface can beco...

Page 38: ...otate for better wireless connection Using extension cables for the antennas is allowed but this can reduce the performance 4 2 Table mounting Overview Put the Base Unit directly on the meeting room t...

Page 39: ...d depends on the wall type Note Mounting screws and plugs are not included in the CSE 800 box The type of screws and plugs depend on the type of wall stone wood plasterboard you are mounting the Base...

Page 40: ...ixation screws included in the CSE 800 box How to install 1 Install in the same way as for wall mounting See Wall mounting page 38 4 5 Rack mounting About rack mounting For meeting rooms with a dedica...

Page 41: ...ennas should be installed far enough at least 50cm 1 6ft from metallic surfaces to avoid unwanted reflections and far enough at least 1m 3 3ft from other radio equipment that operates in the same freq...

Page 42: ...rly before connecting About Video signal connection Depending on the local setup a single screen or dual screen setup is possible For a single screen setup HDMI connection should be made between the B...

Page 43: ...The user can decide this by using the same tools as he would to control the laptop s speakers or a headphone the audio controls of the operating system eg for Windows Control Panel Sounds and audio de...

Page 44: ...ce is than switched off The LAN connection can be used to configure your CSE 800 unit to update the software for maintenance purposes for network integration of your CSE 800 unit for network standby C...

Page 45: ...pe A 2 To power on the unit set the rocker switch to 1 If the Base unit does not start up automatically use the standby button The standby button at the front can now fully control the unit The standb...

Page 46: ...R5900049 07 ClickShare CSE 800 46 CSE 800 Installation...

Page 47: ...47 Overview Pairing ClickShare Extension Pack ClickShare Extension Pack installer R5900049 07 ClickShare CSE 800 Preparing the buttons 5...

Page 48: ...n update over Wi Fi is disabled A Button can only be paired to one Base Unit at a time The Button will always make connection to the Base Unit it was last paired to Pairing a Button can be done in two...

Page 49: ...tools to upgrade your ClickShare user experience This Extension Pack contains the ClickShare Launcher service and a driver to enable the Extended Desktop functionality Both tools will be installed by...

Page 50: ...the extended desktop feature to be working In case the end user should decide if they want to reboot promptrestart QB can be used basic UI no cancel option but prompt to reboot Parameter Description...

Page 51: ...R5900049 07 ClickShare CSE 800 51 The variable to be used is CLICKSHARE_LAUNCHER_CLIENT_PATH The value should be the path to the client software Preparing the buttons...

Page 52: ...R5900049 07 ClickShare CSE 800 52 Preparing the buttons...

Page 53: ...ity mode Network integration EAP TTLS security mode Network integration PEAP security mode Network integration WPA2 PSK security mode Services mobile devices Service ClickShare API remote control via...

Page 54: ...R5900049 07 ClickShare CSE 800 54 Within some menus the Configurator is indicated as WebUI E g WebUI password that is the password to enter the Configurator CSE 800 Configurator...

Page 55: ...at any moment to change your configuration instead of using the menus To access the Configurator via the LAN 1 Open a browser Note Supported browsers are Internet Explorer 10 or higher Firefox Google...

Page 56: ...he Configurator language changes to the selected language 4 Enter the user name admin and the password read and accept the EULA and click OK By default the password is set to admin Warning It is stron...

Page 57: ...Base Unit directly with your laptop via an Ethernet crossover cable and access the web interface using the fixed IP address 192 168 0 23 Make sure your own LAN adapter is set in the 192 168 0 x range...

Page 58: ...wireless network Overview of functions Group Function Personalization On Screen ID Wallpaper Configuration Files Display Audio Display Audio Wi Fi Network Wi Fi Settings LAN Settings Network integrati...

Page 59: ...R5900049 07 ClickShare CSE 800 59 Image 6 4 Configuration wizard To start the wizard click on Start Configuration CSE 800 Configurator...

Page 60: ...nfiguration Wizard at the left bottom of each screen Personalisa tion Language on screen text See On Screen Language and Text Size page 61 Meeting room name location name and welcome message See Meeti...

Page 61: ...and Text Size About the on screen language The on screen language can be set independent of the configurator language The on screen text size can be changed between small medium or large Language sel...

Page 62: ...ng languages are possible Arabic Simplified Chinese Traditional Chinese Danish Dutch English Finnish French German Italian Japanese Korean Norwegian Portuguese Russian Spanish Swedish Text size 1 Log...

Page 63: ...me and enter a name for the meeting room This text is shown on the user s device when the Button is ready to share Ready to share on on the central screen connected to the Base Unit and in the list of...

Page 64: ...ound wallpaper is displayed The display of this background wallpaper can be disabled By default a general ClickShare and a quick start wallpaper are available The possibility exists to upload personal...

Page 65: ...llpaper will be displayed when no one is sharing content Not checked no wallpaper will be displayed when no one is sharing content The video output of the Base Unit is disabled when no content is shar...

Page 66: ...checked and when valid format and size the file is uploaded The new wallpaper gets a red border 5 Click on Save changes to apply the personalized wallpaper The message Successfully applied changes is...

Page 67: ...hanges is displayed on top of the page Remove personalized wallpaper 1 Hoover your mouse over the current image and click on the trash bin to remove the image Image 6 13 Remove wallpaper The personali...

Page 68: ...on and history will be downloaded This file can be reused on the same Base Unit only 4 To download a portable version click on Portable Version An xml file containing portable information to duplicate...

Page 69: ...6 15 Display outputs 3 Check the check box in front of Enable to enable the output Checked output enabled Not checked output blocked How to set up 1 Log in to the Configurator 2 Click Display Audio O...

Page 70: ...lick on Save changes to apply the new settings About Display mode Extended mode 2 users 1 2 Image 6 16 The content of multiple users will be divided over both screen Clone mode 2 users 1 2 1 2 Image 6...

Page 71: ...slider bar to the left or to the right until the desired delay time is reached When the slider is set completely to the right the screen saver will never be activated 4 Click on Save changes to apply...

Page 72: ...HDMI SPDIF digital audio ouput via TOSLINK 5 Click on Save changes to apply the new settings 6 10 Display setup Inputs About the inputs When a input source is connected to one of the inputs HDMI1 or H...

Page 73: ...se Unit outside its intended geographical region About WiFi A connection with the Base Unit can be made via a wireless connection A fixed wireless IP address is used to establish the connection The tr...

Page 74: ...ode by clicking on the drop down box and selecting the desired mode The following modes are possible Concurrent 2 4 GHz only 5 GHz only Depending on the selection the bottom pane will change When Conc...

Page 75: ...it 2 If you want to broadcast this SSID check the checkbox before Enable SSID broadcast WiFi passphrase 1 Enter a new WiFi passphrase 2 Confirm that new WiFi passphrase CAUTION It is strongly recommen...

Page 76: ...ctor CAUTION Both LAN connections must be connected to two different networks DHCP Dynamic host configuration protocol DHCP is a communications protocol that lets network administrators manage central...

Page 77: ...to Method and select Manual The IP address subnet and gateway input fields are activated The default IP addresses are filled out For the primary interface 192 168 0 23 For the secondary interface 192...

Page 78: ...connector can be used for API Management Suite and Network Integration 6 13 Network integration activation Introduction ClickShare Network Integration aims at deploying ClickShare in larger organizat...

Page 79: ...tons The 802 11i WPA2 standard defines a number of required EAP methods However not all of them are used extensively in the field and some other ones which are not in the standard are used much more o...

Page 80: ...P TLS you must also configure NTP on the Base Unit This can be done via the Base Unit s Configurator WebUI The Base Unit must have the correct time to handle the certificates required for EAP TLS Pref...

Page 81: ...Public Key Infrastructure to distribute server and client certificates For some organizations this might be too big of a hurdle for those cases EAP TTLS and PEAP provide good alternatives Even though...

Page 82: ...ocol which enables issuing and revoking of certificates in a scalable way SCEP support is included to allow a quicker and smoother integration of the ClickShare Base Unit and Buttons into the corporat...

Page 83: ...be default set to HTTP E g http myserver or https 10 192 5 1 or server mycompany com will use http SCEP User name This is a user in your Active Directory which has the required permission to access t...

Page 84: ...make sure that the client certificate you provide contains the private key this is necessary to set up the TLS connection successfully ClickShare supports 2 formats for uploading a client certificate...

Page 85: ...pon the server certificates User authentication is performed against the same security database that is already in use on the corporate LAN for example SQL or LDAP databases or token systems Since EAP...

Page 86: ...r code and a short summary of the issue should be logged 6 16 Network integration PEAP security mode About PEAP PEAP Protected Extensible Authentication Protocol is an EAP implementation co developed...

Page 87: ...necting the Button to your corporate network to get feedback from the Button please have a look at the ClickShare Client log This log can be enabled by holding the Shift key when starting the Client e...

Page 88: ...og can be enabled by holding the Shift key when starting the Client executable Look for the lines EDSUSBDongleConnection mpParseDongleMessages An error code and a short summary of the issue should be...

Page 89: ...your device The supported versions of Google Cast can be found on Barco s website www barco com clickshare The support of non released version of these protocols cannot be guaranteed by Barco Google C...

Page 90: ...access to the unit from an external device can be allowed or can be blocked This functions in enabled by default How to enable 1 Log in to the Configurator 2 Click WiFi Network Services Image 6 38 Cl...

Page 91: ...s 6 21 Services Remote Button Pairing About remote Button pairing When using ClickShare Button Manager a stand alone software application on your computer you can manage your Buttons on most of the ty...

Page 92: ...ficate to be paired with devices without certificate CSC 1 and CSM 1 For Buttons without certificate R9861006D01 this function allows Buttons without certificate to be paired with Base Units with cert...

Page 93: ...curity level is a predefined set of settings which are automatically set when a level is selected Level 1 offers support for normal day to day operations in any organization Level 1 contains the stand...

Page 94: ...s Changing the security level from 1 to a higher level will change the compatibility setting for Buttons with certificate R9861006D01 They cannot re pair as long as the security setting is higher than...

Page 95: ...tor 2 Click Security Passwords 3 Click in the ClickShare API Password pane in the input field next to New password and enter the new password 4 Click in the input field next to Confirm password and en...

Page 96: ...essage with progress bar is displayed while rebooting takes place When the reboot is finished a re login is necessary 6 26 Date Time setup manually About Date Time setup The date and time can be set m...

Page 97: ...calendar window opens The current date is indicated with a red background Image 6 46 Date selection 6 To change the month click on the left or right arrows next the month name until the desired month...

Page 98: ...maximum 5 can be added separated by a comma 5 Click Save changes to apply A synchronization with the NTP server takes place The status field indicates the progress 6 28 Energy savers About standby St...

Page 99: ...standby button on the Base Unit is pressed or when the primary LAN interface remains active a detection of HDMI input hot plug or button or app connecting with the Base Unit s primary LAN interface I...

Page 100: ...all connected Buttons connected ClickShare apps and on the USB sticks connected with the Base Unit How to change the blackboard setting 1 Log in to the Configurator 2 Click System Blackboard Image 6 5...

Page 101: ...e web interface dashboard and firmware page The update can then be initiated via the Support Updates Firmware page Off The system will not detect firmware updates and will not notify you Manual firmwa...

Page 102: ...on a USB stick and plug in this USB in your device For more information see Firmware update page 106 6 32 Support Updates Troubleshoot log settings About logging Both Button and Base Unit log data is...

Page 103: ...faults Meeting room identification info is cleared Language is set to English Custom wallpapers are removed and the default wallpaper is restored Standby timer is reset to 10 min Hostname and SSID is...

Page 104: ...of the Base Unit and replace them with the default settings Are you sure you want to continue 4 If you want to continue click Yes remove all settings otherwise click No I changed my mind When yes is...

Page 105: ...105 R5900049 07 ClickShare CSE 800 Firmware updates 7...

Page 106: ...n Management Suite s user guide which can be downloaded from Barco s website www barco com clickshare To update the Base Unit software by copying the software on a USB stick 1 Download the latest vers...

Page 107: ...107 R5900049 07 ClickShare CSE 800 Troubleshooting 8...

Page 108: ...settings Low signal strength Put the Base Unit closer to the meeting room table Change the orientation of the antennas at the back of the Base Unit Remove or limit as much as possible all obstruction...

Page 109: ...ws Aero color scheme To improve ClickShare uses resources from the GPU In combination with other programs which do so Windows 7 sometimes shows this message suggesting to disable Aero to improve the p...

Page 110: ...tween Buttons and Base Unit cause lowering of the wireless strength and quality Move the Base Unit to another place in the room Avoid placing it inside cabinets false ceiling below the table behind a...

Page 111: ...111 R5900049 07 ClickShare CSE 800 Environmental information 9...

Page 112: ...ective 2006 66 EC which must be collected and disposed of separately from municipal waste If the battery contains more than the specified values of lead Pb mercury Hg or cadmium Cd these chemical symb...

Page 113: ...substance contained in at least one of the homogeneous materials used for this part is above the limit requirement in GB T 26572 EIP EFUP Barco EFUP All Electronic Information Products EIP that are so...

Page 114: ...y Unit 1 0 1 wt 0 01 wt Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition 2 No...

Page 115: ...32 Pairing 48 Prepare 47 Button pairing Remote 91 Buttons 99 Compatibility 92 C Ceiling mounting Base unit 40 ClickShare API 90 Password 94 CMGS Server Integration 91 Compatibility Buttons 92 Configur...

Page 116: ...Meeting room location 63 Meeting room name 63 Mobile Device Support 33 Mobile devices 88 N Network integration Activation 78 EAP TLS 81 EAP TTLS 85 PEAP 86 WPA2 PSK 87 O On screen Language 61 Show in...

Page 117: ...CSE 800 117 U Update Firmware 106 Base unit 101 Button 101 Upload configuration 67 W Wall mounting Base unit 38 Wallpaper 64 Personalized 65 WebUI password 94 Welcome text Meeting room 63 WiFi setting...

Page 118: ...Registered address Barco NV President Kennedypark 35 8500 Kortrijk Belgium Barco NV Beneluxpark 21 8500 Kortrijk Belgium www barco com R5900049 07 2018 12 06...