Barco R9861580US, Installation Manual

Page 1: ...ENABLING BRIGHT OUTCOMES Installation manual ClickShare CSE 800...

Page 2: ...21 8500 Kortrijk Belgium www barco com en support www barco com Registered office Barco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com en support www barco com Product revision Softw...

Page 3: ...and or Software warranty term Higher maintenance and support levels may be included in the initial transaction if ordered and paid for additionally It is strongly suggested to maintain the maintenanc...

Page 4: ...ANY PORTION OF THE SOFTWARE 1 Definitions Affiliate means any corporation or other entity directly or indirectly controlling controlled by or under common control with such corporation or entity For t...

Page 5: ...uce the Software to human readable form except to the extent otherwise expressly permitted under applicable law notwithstanding this restriction or except to the extent Barco is legally required to pe...

Page 6: ...tered into a separate maintenance and support agreement and paid applicable maintenance and support fees Any unauthorized use of the Software as specified in any maintenance and support agreement may...

Page 7: ...OF ANY KIND WHICH MAY ARISE OUT OF OR IN CONNECTION WITH THE SOFTWARE THIS SOFTWARE LICENSE OR THE PERFORMANCE OR PURPORTED PERFORMANCE OF OR FAILURE IN THE PERFORMANCE OF BARCO S OBLIGATIONS UNDER T...

Page 8: ...RM and alternatively or additionally to the parties last known address 11 3 Severability This License Agreement shall not be altered amended or varied except by written agreement signed by its parties...

Page 9: ...NTATION ARE PROVIDED AS IS WITHOUT EXPRESS OR IMPLIED WARRANTY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL THE COPYRIG...

Page 10: ...gnome org pub gnome sources glib 2 56 elfutils 0 176 https sourceware org elfutils ftp 0 176 bzip2 1 0 8 https sourceware org pub bzip2 libzlib 1 2 11 http www zlib net util linux 2 33 https cdn kern...

Page 11: ...crypt libgcrypt libgpg error 1 33 https www gnupg org ftp gcrypt libgpg error lm sensors V3 5 0 https github com lm sensors lm sensors archive V3 5 0 crda 4 14 https git kernel org pub scm linux kerne...

Page 12: ...tp xorg freedesktop org releases individual lib xlib_libXrender 0 9 10 http xorg freedesktop org releases individual lib xlib_libXxf86vm 1 1 4 http xorg freedesktop org releases individual lib xlib_li...

Page 13: ...http xorg freedesktop org releases individual lib xlib_libXi 1 7 9 http xorg freedesktop org releases individual lib gst1 vaapi 1 14 4 https gstreamer freedesktop org src gstreamer vaapi hostapd 2 7 h...

Page 14: ...ns monit 5 25 3 http mmonit com monit dist mtdev 1 1 4 http bitmath org code mtdev nano 3 2 https www nano editor org dist v3 netsnmp 5 8 https downloads sourceforge net project net snmp net snmp 5 8...

Page 15: ...db 2019 06 03 https cdn kernel org pub software network wireless regdb wireless_tools 30 pre9 https hewlettpackard github io wireless tools wpa_supplicant 2 7 http w1 fi releases xapp_beforelight 1 0...

Page 16: ...reedesktop org releases individual font xfont_font cursor misc 1 0 3 http xorg freedesktop org releases individual font xfont_font misc misc 1 1 2 http xorg freedesktop org releases individual font xt...

Page 17: ...o our customers while protecting Barco s intellectual property When product security concerns are received the product security incident response process will be triggered immediately To address speci...

Page 18: ...to reduce any potential harmful interference for Mobile Satellite Services MSS in the US Wi Fi Access Points that are capable of allowing your device to operate in 802 11a mode 5 15 5 25 GHz band are...

Page 19: ...formit RF canadienne l exposition cet appareil et son antenne ne doivent pas tre co localis s ou fonctionnant en conjonction avec une autre antenne ou transmetteur 2 Pour se conformer aux exigences de...

Page 20: ......

Page 21: ...s for the Base Unit 38 4 2 Table mounting 38 4 3 Wall mounting 38 4 4 Ceiling mounting 40 4 5 Rack mounting 41 4 6 Recommendations about antenna placement and orientation 42 4 7 Video signal connectio...

Page 22: ...gration 88 6 19 Services SNMP 89 6 20 Services Remote Button Pairing 90 6 21 Security security level 90 6 22 Security passwords 91 6 23 Security HTTP Encryption 92 6 24 Status information Base Unit 95...

Page 23: ...23 R5900049 13 ClickShare CSE 800 Introduction to the Installation Guide 1...

Page 24: ...900007 Recycling Manual R5900048 API Guide R5900018 A printed copy of the Safety Guide is included in the CSE 800 box at purchase Always check for the latest version of the manual on www barco com cli...

Page 25: ...25 R5900049 13 ClickShare CSE 800 CSE 800 Specifications 2...

Page 26: ...of Wi Fi regulations Components CSE 800 set A standard CSE 800 set consists of a Base Unit 4 Buttons and a Tray Depending on the location where you buy the product the software of the Base Unit is dif...

Page 27: ...operation 90W under full usage 52W under normal usage connect 2 HDMI outputs connect 1 HDMI input share with 4 people ECO mode 30W Networked standby mode 1W Deep standby mode 0 5W Weight 2 2kg 4 85lbs...

Page 28: ...ocket 3 5mm digital S PDIF Noise Level Max 25dBA 0 30 C Max 30dBA 30 40 C Temperature range Operating 0 C to 40 C 32 F to 104 F Max 35 C 95 F at 3000m Storage 20 C to 60 C 4 F to 140 F Humidity Storag...

Page 29: ...it and the Buttons To pair the Buttons connect the touchscreen and saving blackboarding annotation screen to USB stick2 When plugging in the Button into the Base Unit the Button is paired to the Base...

Page 30: ...showing the welcome message on the display pairing is done red blinking an error occurred dark deep standby off Standby button The button at the front of the Base Unit has a standby function once the...

Page 31: ...points are located at the bottom of the Base Unit Antenna Four antennas are included in the CSE 800 box for concurrent dual band Wi Fi To avoid damage during transport they are not pre mounted The ant...

Page 32: ...Barco part number the revision number production date week year and the serial number The product label with the applicable certification logos The product label contains the Barco logo the product na...

Page 33: ...tion white blinking the Button is plugged in the laptop and initializing or waiting for the user to start the ClickShare application pairing software update of the Button in the Base Unit is in progre...

Page 34: ...ice user guide App Used on Logo ClickShare App iOS Android 2 6 Ports used by the ClickShare Base Unit Overview Sender CSE 800 Base Unit ClickShare Button TCP 6541 6542 6543 6544 6545 UDP 514 ClickShar...

Page 35: ...35 R5900049 13 ClickShare CSE 800 3 1 Environmental Condition Check 36 3 2 Basic Workflow 36 Getting started 3...

Page 36: ...tors or air ducts or in a place subject to direct sunlight excessive dust or humidity Be aware that room heat rises to the ceiling check that temperature near the installation site is not excessive 3...

Page 37: ...ion 42 4 7 Video signal connections to the Base Unit 42 4 8 Audio connection 43 4 9 LAN connection 44 4 10 Out of the box use 45 4 11 Out of the box use with Ethernet link 45 4 12 Integration in the E...

Page 38: ...n The Base Unit can be use as standalone unit or integrated in a corporate network Out of the box use Out of the box use with Ethernet link Integration in the Enterprise network Integration in a dedic...

Page 39: ...ch other on a vertical line Note Always mount the Base Unit as shown in the drawing 3 Insert a plug in each hole if needed depends on the wall type Note Mounting screws and plugs are not included in t...

Page 40: ...and the bracket 4 4 Ceiling mounting About ceiling mounting Use the mounting brackets inserted in the CSE 800 box to mount the Base Unit to the ceiling Required tools a drill type of drill depends on...

Page 41: ...ed parts 2 mounting brackets with fixation screws included in the CSE 800 box 2 mounting brackets covers included in the CSE 800 box 2 rack mounting screws not included How to install 1 Clips the plas...

Page 42: ...ion is a direct line of sight between antennas and Buttons Any obstruction will cause the signal to follow a longer propagation path which can result in performance degradation Due to the particular r...

Page 43: ...2 0 specification should be used 4 8 Audio connection About audio The ClickShare Button captures the audio output of the user s laptop and sends it to the Base Unit together with the video signal The...

Page 44: ...ht click on the sound icon in the system tray and select Playback devices The Sound window opens 2 Select Speakers ClickShare select Set default and click Apply 4 9 LAN connection For the moment only...

Page 45: ...are App Airplay or Google Cast will require connecting to the Base Unit directly and will only be able to access the internet if the device supports to use data 3G 4G at the same time For an improved...

Page 46: ...well as central management via XMS and for auto updates Guest BYOD users will usually not be able to share with the ClickShare Base Unit unless they switch their Wi Fi connection to the Base Unit SSID...

Page 47: ...he ClickShare App without switching networks keeping their internet access over Wi Fi Guests can share using the ClickShare Button keeping their internet access over Wi Fi When the Base Unit Wi Fi is...

Page 48: ...re fine grained access control or to separate the ClickShare network traffic from all other IP traffic to ensure business requirements in terms of bandwidth and latency Note The ClickShare Buttons are...

Page 49: ...se Unit 4 Optionally the Base Unit s Wi Fi can be set to Access Point or can be set to Off For more info Setup via XMS 1 Log in to XMS and go to the Base Units tab 2 In the device list select the Unit...

Page 50: ...button The standby button at the front can now fully control the unit The standby button has the following functions When the system is awake a short push triggers the system to go into standby mode W...

Page 51: ...13 ClickShare CSE 800 5 1 Pairing 52 5 2 ClickShare Extension Pack 53 5 3 ClickShare Extension Pack installer 53 5 4 ClickShare Windows Certified driver 54 5 5 ClickShare Desktop app 55 Preparing the...

Page 52: ...plugging the Button to the Base Unit by using the Button Manager application running on your laptop To pair a Button to the Base Unit by plugging in 1 Insert the Button in one of the USB port availab...

Page 53: ...nstaller will need to be executed with command line parameters The ClickShare Extension Pack can be installed by the end user manually pre installed on your company s laptop image or deployed company...

Page 54: ...pt to reboot Parameter Description ACCEPT_EULA This parameter shows that the installer accepts the EULA text as is This parameters must be set to YES in order to continue to the installation INSTALLFO...

Page 55: ...er to share your content Presence detection technology is used to do so The ClickShare desktop app uses presence detection technics to determine which meeting room is closest to the user Just click on...

Page 56: ...R5900049 13 ClickShare CSE 800 56 Preparing the Buttons...

Page 57: ...6 6 17 Service ClickShare API remote control via API 88 6 18 XMS Server Integration 88 6 19 Services SNMP 89 6 20 Services Remote Button Pairing 90 6 21 Security security level 90 6 22 Security passwo...

Page 58: ...R5900049 13 ClickShare CSE 800 58 Within some menus the Configurator is indicated as WebUI E g WebUI password that is the password to enter the Configurator CSE 800 Configurator...

Page 59: ...at any moment to change your configuration instead of using the menus To access the Configurator via the LAN 1 Open a browser Note Supported browsers are Internet Explorer 10 or higher Firefox Google...

Page 60: ...he Configurator language changes to the selected language 4 Enter the user name admin and the password read and accept the EULA and click OK By default the password is set to admin Warning It is stron...

Page 61: ...Base Unit directly with your laptop via an Ethernet crossover cable and access the web interface using the fixed IP address 192 168 1 23 Make sure your own LAN adapter is set in the 192 168 1 x range...

Page 62: ...terface opens Older laptops might not support the 5 GHz Frequency Band If your Base Unit is set to that frequency range those devices will not be able to connect to the Base Unit via the wireless netw...

Page 63: ...ion just by clicking on ClickShare Configuration Wizard at the left bottom of each screen Personalisa tion Language on screen text See Meeting room name location name and welcome message See System Ti...

Page 64: ...and Text Size About the on screen language The on screen language can be set independent of the configurator language The on screen text size can be changed between small medium or large Language sel...

Page 65: ...ng languages are possible Arabic Simplified Chinese Traditional Chinese Danish Dutch English Finnish French German Italian Japanese Korean Norwegian Portuguese Russian Spanish Swedish Text size 1 Log...

Page 66: ...for the meeting room This text is shown on the user s device when the Button is ready to share Ready to share on on the central screen connected to the Base Unit and in the list of AirPlay receivers o...

Page 67: ...ult a general ClickShare and a quick start wallpaper are available The possibility exists to upload personal backgrounds wallpapers The default wallpapers cannot be removed from the system Wallpaper s...

Page 68: ...wallpaper will be displayed when no one is sharing content The video output of the Base Unit is disabled when no content is shared This feature is especially useful when the Base Unit is integrated in...

Page 69: ...checked and when valid format and size the file is uploaded The new wallpaper gets a red border 5 Click on Save changes to apply the personalized wallpaper The message Successfully applied changes is...

Page 70: ...hanges is displayed on top of the page Remove personalized wallpaper 1 Hoover your mouse over the current image and click on the trash bin to remove the image Image 6 13 Remove wallpaper The personali...

Page 71: ...ion and history will be downloaded This file can be reused on the same Base Unit only 4 To download a portable version click on Portable Version An xml file containing portable information to duplicat...

Page 72: ...6 15 Display outputs 3 Check the check box in front of Enable to enable the output Checked output enabled Not checked output blocked How to set up 1 Log in to the Configurator 2 Click Display Audio O...

Page 73: ...are mounted in a different order 5 Click on Save changes to apply the new settings About Display mode Extended mode 2 users 1 2 Image 6 16 The content of multiple users will be divided over both scree...

Page 74: ...p in span mode and connected to 2 displays the different sources users will be seen as indicated on the drawing The maximum number of sources users simultaneously displayed on both screens is 4 These...

Page 75: ...screensaver mode can be set to an external source The HDMI input can be configured to be used as screensaver E g a room PC connected to the unit to display signage content when the Base Unit is not be...

Page 76: ...his source name is displayed on the screen Each input can be enabled or disabled How to change the source name 1 Log in to the Configurator 2 Click Display Audio Inputs Image 6 21 Inputs 3 Click in th...

Page 77: ...en operational mode is set to Off The following info is given The wireless interface is disabled Buttons must be configured to connect to another Wi Fi access point Click here to go to the Button conf...

Page 78: ...rase 1 Enter a new Wi Fi passphrase 2 Confirm that new Wi Fi passphrase CAUTION It is strongly recommended to change the Wi Fi passphrase on first use to prevent anyone else accessing the Wi Fi networ...

Page 79: ...t standard range of about 30m of the ClickShare Base Units Reducing the signal strenght to its minimal value will reduce the actual range of the ClickShare to about 10m By doing so the size of coverag...

Page 80: ...he LAN interface is split up in a primary interface and a secondary interface During normal operation both LAN inputs have the same functionality During standby the primary interface acts as an networ...

Page 81: ...work LAN Settings Image 6 26 LAN settings 3 Click in the input field next to Hostname and enter a host name for the Base Unit The default host name is ClickShare serial number Base Unit 4 Click Save c...

Page 82: ...the DNS Servers input field and fill out the preferred DNS servers maximum 5 in a comma separated list 6 Click Save changes to apply the settings Do not use IP address 192 168 2 x for a Subnet mask 2...

Page 83: ...allows mutual authentication between client and server It requires a PKI Public Key Infrastructure to distribute server and client certificates For some organizations this might be too big of a hurdle...

Page 84: ...ponding private key 2 Enter the Client certificate Password 3 Upload CA certificate Click on Choose file and browse to the desired file The following formats are allowed pem cer crt pb7 Base64 encoded...

Page 85: ...e network Per Base Unit every Button uses the same identity and password to connect to the corporate network Click on Save configuration to save the settings 6 15 LAN Settings EAP TTLS security mode A...

Page 86: ...network Per Base Unit each Button will use the same identity and password to connect to the corporate network 4 Optionally upload the CA certificate The following formats are allowed pem cer crt pb7...

Page 87: ...iven For more information about using Google Cast consult the user guide of your device The supported versions of Google Cast can be found on Barco s website www barco com clickshare The support of no...

Page 88: ...ckShare API setting 3 Check the check box in front of Remote control via API to enable this function Checked remote control via API is allowed A password can be used to protect the access Not checked...

Page 89: ...Log in to the Configurator 2 Click Wi Fi Network Services 3 Scroll to SNMP Image 6 35 Service SNMP 4 Check the check box in front of Enable The configuration fields become available How to configure 1...

Page 90: ...to apply the settings 6 21 Security security level About security levels For the use of the ClickShare system a security level can be set By default level 1 is activated A security level is a predefi...

Page 91: ...a re pairing of the Buttons Changing the security level from 1 to a higher level will change the compatibility setting for Buttons with certificate R9861006D01 They cannot re pair as long as the secur...

Page 92: ...the input field next to New password and enter the new password 4 Click in the input field next to Confirm password and enter the new password again 5 Click Save changes to apply 6 23 Security HTTP En...

Page 93: ...P encryption mode The following modes are possible Upload Certificates Create Certificate Signing Request Generate ClickShare Self Signed Certificate 5 To create a certificate signing request check th...

Page 94: ...ded 8 Click Download CSR Upload a certificate 1 Click Security Passwords and scroll to HTTP Encryption 2 Click Setup HTTP encryption 3 Choose Upload Certificate Image 6 42 The Upload certificate windo...

Page 95: ...used since first startup Overall status Base Unit restart 1 Log in to the Configurator 2 Click Support Base Unit Status Image 6 43 3 To restart the Base Unit click on Restart Base Unit A ClickShare sy...

Page 96: ...radio button in front of Set time and date manually 5 To change the date click in the input field next to Date A calendar window opens The current date is indicated with a red background Image 6 45 D...

Page 97: ...s can be added As long as there is no synchronization with a time server the status is indicated as disabled How to setup 1 Log in to the Configurator 2 Click System Date Time Image 6 47 Time server s...

Page 98: ...Unit Wake up signal over the network Pairing a Button on the Base Unit s USB port Detection of display hot plug Standby mode When the Base Unit goes in standby mode it will shut down all processes in...

Page 99: ...ated in the Buttons List The list contains the state the signal strength the serial number the firmware version the number of connections and last connection It is possible to update the software of t...

Page 100: ...de PEAP Buttons External access point mode PEAP page 102 Security mode WPA2 PSK Buttons External access point mode WPA2 PSK page 103 6 30 Buttons External access point mode EAP TLS How to fill out 1 F...

Page 101: ...Service NDES which is part of Windows Server 2008 R2 and Windows Server 2012 Initial support for other generic servers is available by extending the possible parameters to use for NDES SCEP enrolment...

Page 102: ...nd Identity 3 Enter a Password 4 Upload CA certificate Click on Choose file and browse to the desired file The following formats are allowed pem cer crt pb7 Base64 encoded DER File should at least con...

Page 103: ...Upload CA certificate Click on Choose file and browse to the desired file The following formats are allowed pem cer crt pb7 Base64 encoded DER File should at least contain the root CA certificate for...

Page 104: ...led the information is saved on hard disk of all connected Buttons connected ClickShare apps and on the USB sticks connected with the Base Unit How to change the blackboard setting 1 Log in to the Con...

Page 105: ...To upload a firmware version click on Upload firmware A browser window opens 5 Browse to the file with the new firmware and click Open to start the upload Note This should be an enc file You might hav...

Page 106: ...be overwritten Therefore it is important if you discover a problem with your system to download the logging immediately How to use 1 Log in to the Configurator 2 Click Support Updates Troubleshoot Ima...

Page 107: ...ed with this Base Unit and the setup flow has to be redone How to restore factory defaults 1 Log in to the Configurator 2 Click Support Updates Troubleshoot Image 6 58 Troubleshoot factory defaults 3...

Page 108: ...R5900049 13 ClickShare CSE 800 108 CSE 800 Configurator...

Page 109: ...109 R5900049 13 ClickShare CSE 800 Firmware updates 7...

Page 110: ...r CSE devices For more information consult the XMS s user guide which can be downloaded from Barco s website www barco com clickshare To update the Base Unit software by copying the software on a USB...

Page 111: ...111 R5900049 13 ClickShare CSE 800 Troubleshooting 8...

Page 112: ...i settings Low signal strength Put the Base Unit closer to the meeting room table Change the orientation of the antennas at the back of the Base Unit Remove or limit as much as possible all obstructio...

Page 113: ...h resources to run the Windows Aero color scheme To improve ClickShare uses resources from the GPU In combination with other programs which do so Windows 7 sometimes shows this message suggesting to d...

Page 114: ...less signal Obstructions between Buttons and Base Unit cause lowering of the wireless strength and quality Move the Base Unit to another place in the room Avoid placing it inside cabinets false ceilin...

Page 115: ...115 R5900049 13 ClickShare CSE 800 Environmental information 9...

Page 116: ...ective 2006 66 EC which must be collected and disposed of separately from municipal waste If the battery contains more than the specified values of lead Pb mercury Hg or cadmium Cd these chemical symb...

Page 117: ...substance contained in at least one of the homogeneous materials used for this part is above the limit requirement in GB T 26572 EIP EFUP Barco EFUP All Electronic Information Products EIP that are so...

Page 118: ...y Unit 1 0 1 wt 0 01 wt Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition 2 No...

Page 119: ...5 Table mounting 38 Basic Workflow 36 Blackboard 104 Button About 32 Pairing 52 Prepare 51 Button pairing Remote 90 Buttons 99 External access point 100 EAP TLS 100 EAP TTLS 101 PEAP 102 WPA2 PSK 103...

Page 120: ...Unit 41 Table mounting Base Unit 38 Wall mounting Base unit 38 Introduction 23 Fonts 24 symbols 24 L LAN Settings 80 Wired authentication 83 EAP TLS 83 EAP TTLS 85 Language On screen 64 Log settings...

Page 121: ...Log settings 106 Troubleshooting 111 Troubleshooting list 112 U Update Firmware 110 Base Unit 104 Button 104 Upload configuration 70 W Wall mounting Base unit 38 Wallpaper 67 Personalized 68 WebUI pa...

Page 122: ...R5900049 13 ClickShare CSE 800 122 Index...

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Page 124: ...Registered office Barco NV President Kennedypark 35 8500 Kortrijk Belgium Barco NV Beneluxpark 21 8500 Kortrijk Belgium www barco com R5900049 13 2020 09 16 Wi Fi...