2 1 8
Insta
ll
at
i
on
14.13 Wh
a
t to do
i
n th
e
e
v
e
nt of
a
p
r
ob
l
e
m
If there
i
s a prob
l
em w
i
th the PL/X that you cannot so
l
ve w
i
thout ass
i
stance then
i
t may be necessary for
you to contact the equ
i
pment supp
li
er for he
l
p. Prob
l
ems can vary bet w een :-
1) A s
i
mp
l
e c
l
ar
i
f
i
cat
i
on of a techn
i
ca
l
i
ssue, to 2) A comp
l
ete system fa
il
ure.
1 4.1 3.1
A s
i
mp
l
e c
l
ar
i
f
i
cat
i
on of a techn
i
ca
l
i
ssue
Prob
l
ems of the f
i
rst var
i
ety can norma
ll
y be reso
l
ved qu
i
ck
l
y by te
l
ephone, fax or ema
il
. W hen send
i
ng
i
nformat
i
on about your enqu
i
ry p
l
ease
i
nc
l
ude the fo
ll
o w
i
ng
i
nformat
i
on.
a) The product ser
i
a
l
number. Th
i
s
i
s found under the top end cap.
b) The soft w are vers
i
on number (
i
f poss
i
b
l
e). See 1 1.5 Remote
If you are mak
i
ng a te
l
ephone enqu
i
ry p
l
ease have th
i
s manua
l
to hand at the t
i
me of the ca
ll
.
1 4.1 3.2
A comp
l
ete system fa
il
ure
For more ser
i
ous prob
l
ems of the 2
nd
var
i
ety
i
t
i
s necessary for you to prov
i
de the fo
ll
o w
i
ng
i
nformat
i
on, or
i
f
mak
i
ng a te
l
ephone ca
ll
, have the
i
nformat
i
on to hand. The eng
i
neer prov
i
d
i
ng ass
i
stance may ask you to
send some or a
ll
of th
i
s to h
i
m.
a) The product ser
i
a
l
number. Th
i
s
i
s found under the top end cap.
b) The soft w are vers
i
on number (
i
f poss
i
b
l
e). See 1 1.4 DISPL A Y FUN C TIO NS / Soft w are vers
c) W
i
r
i
ng d
i
agram of the PL/X
i
nsta
ll
at
i
on w
i
th deta
il
s of externa
l
s
i
gna
l
s connected to the PL/X .
d) Mach
i
ne schemat
i
c w
i
th deta
il
s of
i
ntended funct
i
on of motor be
i
ng dr
i
ven by the PL/X .
e) A
ll
poss
i
b
l
e motor deta
il
s.
f) Prec
i
se descr
i
pt
i
on of fau
l
t cond
i
t
i
on
i
nc
l
ud
i
ng any a
l
arm messages
i
ssued by the PL/X .
g) If poss
i
b
l
e, any
i
nformat
i
on about the operat
i
ng cond
i
t
i
ons pr
i
or to, and at, the po
i
nt of the fa
il
ure.
h) A menu
li
st
i
ng or a
li
st of parameters that have been changed from the defau
l
t va
l
ues. Or rec
i
pe f
il
e.
i
) Is the PL/X be
i
ng comm
i
ss
i
oned for the f
i
rst t
i
me. If so have you t
i
cked the boxes
i
n sect
i
on 4.4
The eng
i
neer prov
i
d
i
ng ass
i
stance
i
s a w are of the pr
i
me
i
mportance of prov
i
d
i
ng a so
l
ut
i
on, and a
l
so
understands, through exper
i
ence, that you may be w ork
i
ng
i
n host
il
e cond
i
t
i
ons.
WA
R
N
I
NG
T
ake
ca
r
e
fu
l
not
e
of
a
ll
th
e
i
nfo
r
m
a
t
i
on
i
n s
ec
t
i
on 2 W
a
nd
i
n p
a
r
t
i
c
u
l
a
r
s
ec
t
i
on 2.3 G
wh
e
n p
e
r
fo
r
m
i
ng m
ea
su
r
e
m
e
nts
a
nd
i
nv
e
st
i
g
a
t
i
ng f
a
il
u
r
e
s. Th
i
s
a
pp
li
e
s to
e
l
ec
t
ri
ca
l
a
nd m
ec
h
a
n
i
ca
l
syst
e
ms.
Summary of Contents for PLX
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