Maintenance, Inspection,
Repairs
Barcode Hand Scanner
BCS 160
ex
Series, Types 17-21BA-M31S/…….. and 17-21BA-M32S/……..
44/48
Technical data subject to change without notice.
Revision A / Status: 01/2014
8.3.1
Notes Concerning Returns for Repairs
The following information is required for repairs.
−
The device’s serial number (see manufacturer’s label)
−
Model number or product name (see manufacturer’s label)
−
Detailed description of the fault / problem
BARTEC answers enquiries by email, telephone or fax. If the problem cannot be rectified
by the BARTEC sales companies or commercial representations, you may need to return
the device to us for maintenance.
If you wish to send in a defective device for repairs please first read the RMA procedure
guide. Then fill in and sign the RMA (Return Merchandise Authorisation) form and send it
to our "Retouren Centre".
Email:
Fax:
+49 7931 597-119
We cannot guarantee any contractually agreed processing times for devices that are sent
in without an RMA number.
The RMA guide and the RMA form are available on our homepage for downloading.
>> Quality and culture
>> RMA form
Any questions? Send us an e-mail or call us.
E-mail:
Phone:
+49 7931 597-444
Summary of Contents for BCS 160 Series
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