BCS3600
ex
series
Hand-held scanner and accessories
Faults – causes
and remedies
Subject to technical changes.
April 2022 / Revision C
143/164
Hand-held scanner decodes
barcodes, but does not send
these to the host
Hand-held scanner has not
been correctly programmed for
the host type
Program the hand-held scanner for the
host type.
Further information about this can be
found in the ZEBRA Product Reference
Guide.
Interface cable has not been
correctly connected
Connect the interface cable correctly.
Base station has not been
programmed for the host type
Check the host parameters of the hand-
held scanner or change the
parameters.
Hand-held scanner is not
connected to the base station
Connect the hand-held scanner to the
base station.
Base station has lost the
connection to the host
Restore the connection between the
hand-held scanner and base station.
Host displays the scanned
data incorrectly
Hand-held scanner has not
been
configured
for
communication with the host
Configure the hand-held scanner for
the host type.
Interface parameters set correctly
Country setting for keyboard
layout set correctly
Hand-held scanner emits the
following sequence of beeps:
short low, short medium, short
high (switch-on process)
With power supply via USB, the
hand-held scanner is repeatedly
switched on and off
No action. Normal when the host is
reset.
Hand-held scanner emits 4
short high beeps while
decoding a barcode
USB initialisation has not been
completed
Wait a few seconds then start the scan
process again.
Hand-held scanner emits the
following sequence of beeps:
3 low beeps, 1 very low beep
Receive
error
during
communication via RS232
Normal when the host is reset.
The hand-held scanner emits
the following sequence of
beeps when changing the
USB connection: short low,
short medium, short high
(switch-on process)
Power transmission via USB is
being restored
No action. Normal when changing the
USB connection.
Summary of Contents for BCS3600ex Series
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