Repair, disposal,
dispatch and packaging
POLARIS COMFORT
- for Zone 1/21
POLARIS Touch Panel 5.7" / 10.4" / 12.1"
EN 52/57
Technical data subject to change.
06/2017
10.3.1
Instructions for Repairs
If you wish to send in a defective device for repair, please read the RMA procedure
guidance first. Then fill in and sign the RMA (Return Merchandise Authorisation) form and
send it to our "Retouren Center".
E-Mail:
Fax:
+49 7931 597-119
We cannot guarantee any contractually agreed processing times for devices that are sent
in without an RMA number.
The RMA guide and the RMA form are available on our homepage for downloading.
Have you any questions? Write us an e-mail or call us.
E-Mail:
Phone: +49 7931 597-444
11.
Disposal
The component of the POLARIS contains metal, plastic parts and electronic components.
Our devices are intended as professional electric devices for business use only,
referred to as B2B devices under the WEEE-Directive. The WEEE directive sets the
framework for waste electric and electronic equipment handling procedures which are
to apply throughout the EU. This means that you are not permitted to dispose of this
equipment in normal household refuse. It should not be given to the collection sites set
up by the public waste management authorities either but instead it should be
disposed of in a separate collection in an environmentally sound manner.
Any product we supply can be returned by our customers to us when the time has
come to dispose of it. We will ensure that it is disposed of in accordance with the
respective applicable statutory regulations.
The sender pays the costs of the dispatch/packaging.
12.
Dispatch and packaging instructions
ATTENTION
Sensitive Devices! Damage to property due to incorrect packaging!
Take the device’s maximum weight into account when selecting the packaging
and mode of transport.
Use the original packaging for transportation.
Summary of Contents for POLARIS COMFORT Series
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