V1.2 TECH550PRO
Page 36
June 2022
TECH550PRO USER GUIDE
LIMITED
WARRANTY
AND
REPAIR
Bartec products are guaranteed for a period of 2 years from the original date of purchase (either from the factory or authorized dealer). In order for your warranty to become active, you must register your
tool with Bartec USA by mailing in the warranty card or registering on our website. We warranty that the tool will be free from defects in material and workmanship, when properly used. THIS WARRANTY
APPLIES ONLY TO THE ORIGINAL CONSUMER PURCHASER OF THIS PRODUCT. In the event of a defect, Bartec USA LLC will, at its discretion, repair or replace the tool with a product of like kind or quality,
which may be new or reconditioned. The repaired or replaced product will be warranted for 90 days from the date of return shipment, or for the balance of the original warranty, whichever is longer. Claims
of all defects must be submitted within 30 days of occurrence and verified by an authorized Bartec representative.
Limitation of Liability:
Under no circumstances shall Bartec be liable for any special, consequential, or incidental damage arising from any defect in products manufactured or sold by Bartec outside of the responsibilities expressed
by this warranty. No person, distributor, or representative of Bartec is authorized to make any representations on behalf of Bartec beyond those expressly stated in the applicable literature. Bartec reserves
the right to make design and other changes, modifications, or improvements without any obligation to install the same on previously sold or delivered products.
It is expressly agreed that the liability of Bartec is limited, and we do not function as an insurer. The remedies set forth in this warranty shall continue the exclusive remedies available to the purchaser or user
and are in lieu of all other remedies expressed or implied. The liability of Bartec, whether in contract, or in tort, under any warranty or otherwise, shall not exceed the selling price by Bartec or the
manufacture of the particular product made, sold, or supplied by Bartec.
Exclusions:
The following items are excluded from the warranty coverage:
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periodic maintenance and repair or replacement of parts due to normal wear and tear
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batteries (except internal)
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finishes
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service performed or attempted by anyone other than an authorized Bartec service technician.
Opening, dismantling, or repairing of this product by anyone other than an authorized Bartec technician will void this warranty.
This warranty does not apply to damage or loss by and for all the conditions:
-
Freight Damage
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Decals, Overlays or Decorative Items
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Misuse or misapplication or failure to follow the directions, or failure to follow cautions or warnings on product, operation, service guides, etc.
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Minor stress cracks in surfaces that are considered cosmetic and have no effect on tool function or performance or safe use.
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Any damage related to fire, accident, misuse, acts of war, disaster, terrorism, or God.
It is expressly agreed that the liability of Bartec limited WARRANTY IS EXCLUSIVE. BARTEC DISCLAIMS ANY AND ALL OTHER WARRANTIES.
Bartec USA, LLC does its very best to ensure the accuracy of the information contained in work instructions but cannot be responsible for errors or omissions by third party sources.
This warranty is exclusive to the original purchaser of the tool and is not transferable.
Repair Terms:
To obtain service for your Bartec tool the purchaser must obtain a Return Materials Authorization (RMA) number from Bartec USA customer service prior to shipping. Bartec shall not be liable for any expense
incurred by purchaser in order to remedy a defect without prior authorization. To obtain your RMA number, you will need to provide at a minimum the follow: 1) Model and Serial Number, 2) Supplier from
which the tool was purchased 3) Date of purchase, 4) Description of problem, how and when it occurred. Please note that Bartec USA may attempt to have you try some things in the field prior to issuing an
RMA number to determine if the tool does need to come back. The purchaser must return the product per the instructions on the RMA form.
Bartec USA may refuse your delivery if the RMA number is not clearly marked on the outside of the box.
Bartec USA reserves the right to refuse to provide service free-of-charge if the sales receipt is not provided or if the information contained in it is incomplete or illegible or if the serial number is altered or
removed. Bartec USA is not reasonable for any losses or damage to the product incurred while the product is in transit or is being shipped for repair.
IMPORTANT NOTE:
IN ORDER TO COMPLETELY & PROPERLY DIAGNOSE THE ISSUE THE ENTIRE KIT MUST BE RETURNED
Warranty Repair Freight:
Inbound freight costs for warranty repair tools will be the responsibility of the customer. Freight costs out bound will be paid by Bartec and returned in the same method as the inbound.
Non-Warranty Repair Freight:
Inbound freight costs for non-warranty repair tools will be the responsibility of the customer. Outbound Freight costs will be paid by Bartec and returned UPS ground.
Freight:
Warranty Repair:
Inbound freight costs for warranty repair tools will be the responsibility of the customer. Freight costs out bound will be paid by Bartec and returned in the same method as the inbound.
Non-Warranty Repair:
Inbound freight costs for non-warranty repair tools will be the responsibility of the customer. Outbound Freight costs will be paid by Bartec and returned UPS ground.
MECHANICAL TOOLS & CABLES:
Warranty:
Bartec MECHANICAL Tools and cables are warranted for 180 days from the ORIGINAL purchase date (from an AUTHORIZED DEALER). When properly used and maintained, Bartec will warranty the tool to be
free from defects in material and workmanship. The Warranty applies ONLY to the ORIGINAL OWNER and is not transferable. In the unlikely event of a defect, Bartec will at its discretion repair or replace the
tool with a product of like kind or quality which may be new or reconditioned. The repaired or replaced product will be warranted for 90 days from the date of the return or the balance of the original
warranty, whichever is longer. Claims of ALL defects must be submitted within 30 days of occurrence and verified by an AUTHORIZED BARTEC agent or representative.
