30
REPAIR
Repair and maintenance work on the Wireless X should only be performed by authorized
personnel with appropriate training. Maintenance and servicing is performed based on EN
60079-17. As part of the maintenance, in particular, parts that depend on the ignition safety
must be inspected. This includes, in particular, the seals, the fastening system, cable and wire
entries.
Troubleshooting
Check and verify that the Access Point has power. Measure with a voltmeter if necessary.
Check and verify that the Access Point is connected to the LAN. Check the AP vendors
documentation/Implementation guidelines for further troubleshooting.
No wireless signal can be detected near the Wireless X
Connect to the management system of the Access Point (via Web interface) or the centralised
management system (if the Access Point is the lightweight/managed type) and do a simple
diagnostics check. You can also access the logs of your DHCP server, to verify that the Access
Point is connected and has received an IP address. Check the AP vendors documentation/
Implementation guidelines for further troubleshooting.
How can I verify that the Access Point inside the Wireless X is powered up
and working?
TROUBLESHOOTING
BARTEC PIXAVI does not provide any wired or wireless bandwidth specific guarantees. The
network speed and performance depends on the actual equipment mounted inside the
Wireless X, the splicing and termination quality, network cable length, network cable type and
also interference coming from other RF equipment nearby. Check that you have spliced the fiber
(for fiber version) or terminated the Ethernet cable (for Ethernet/POE version) as specified in this
user manual. Check that the maximum network cable length is not exceeding 100 meters for
Ethernet and 3 Km for fiber cable.
The Wi-Fi performance is slower than expected
WARNING
Only genuine accessories and spare parts, made by BARTEC PIXAVI, may
be used. Using non-genuine parts will void warranty.
Email:
support@bartec-pixavi.com
Phone:
+47 51 73 15 15
Web
https://www.pixavi.com/support-forum/
SUPPORT
