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6.3 Safety instructions for maintenance
o
Check the mains connection cable for damage from time to time. Never operate the
device when the cable is damaged. A damaged cable must immediately be replaced
by customer service or a qualified electrician to avoid dangers.
o
In case of damage or malfunction, please contact your stockist or our customer
service centre. Pay attention to the troubleshooting tips in pt. 7.
o
Only a qualified technician and using original spare parts and accessories should
carry out repairs and maintenance of the device. Do not attempt to repair the
device yourself.
7. Possible Malfunctions
Error Message
Cause
Solution
E01
•
The device becomes too
hot (e.g. due to blocked
ventilation slots)
•
Parts are damaged (e.g.
transistor)
•
Clear/unblock ventilation slots.
Let the device cool off for a few
minutes; the device is ready for
operation afterwards. Contact
the retailer in case the error
message remains indicated in
the digital display after the
device has cooled off.
•
Contact retailer.
E02
•
Overheating-protection
was activated and the
device switched off.
•
Remove the cookware from the
hob. Let the device cool off for a
few minutes. The device is
ready for operation afterwards.
E03
•
Short-lasting power
surge or lower tension
•
Remove the unit from the socket
(remove the plug!). Re-connect
the unit after several minutes.
