Possible Malfunctions
190160
37 / 40
EN
Problem
Cause
Solution
Coffee machine
does not start
Plug is not properly
connected to a socket
Check if the plug is correctly
connected to a socket and if
the socket operates correctly
Safety switch connection
and/or RCD mechanism is
faulty
Check the electric power
supply
Damaged power cord
and/or plug
Have the damaged power
cord and plug replaced by
qualified personnel
Steam is not
coming out of the
steam nozzle
Steam nozzle is clogged
with milk left
Clean the steam nozzle.
Disassemble it, if needed,
and remove the clog with a
pointed implement or a
needle.
Water is found
under the coffee
machine
Clogged drain hose
Clean the drain hose
Faults caused by limescale deposits
Espresso is dispensed with incorrect
temperature
Outlet lines of heat exchangers are
clogged by limescale deposits
Water does not flow from the brewing
group
Water system is clogged by limescale
deposits
Problems caused by the degree of grounding
Coffee flows very fast from the coffee
machine
Coffee is ground too coarsely. Change
coffee grinder settings.
Coffee flows very slowly from the coffee
machine
Coffee is ground too finely. Change
coffee grinder settings