9424200996
79-5
BE1-11
m
Troubleshooting
Figure 79-7. Driver Software Update Successful
Why do I keep getting access conflict errors when I attempt communication with the
BE1-11
m
?
If you try to gain access to more than one port at a time, an access conflict results. The BE1-11
m
has
three communication ports: front-panel USB, rear panel optional Ethernet, and rear panel RS-485. Each
communication method has its own access. For example, if you gain access through Modbus TCP, then
you cannot gain access using BESTCOMS
Plus
over Ethernet. Access needs to be gained only when a
write command to the BE1-11
m
is required (control or setting change or report reset).
When access is gained through a port, a user-defined access control timer starts counting down to zero.
When port activity occurs, the timer resets to the user-defined access control timer setting and resumes
counting down. If no activity is seen for the duration of the access control timer setting, access is
withdrawn and any unsaved changes are lost. When activity at a port is no longer required, access should
be terminated.
To close front panel access immediately, press the Reset button while any menu screen is displayed. The
BE1-11
m
should flash “Read Only” on the LCD screen to indicate access through the front panel has
been terminated.
Obtaining data or reports from the BE1-11
m
never requires password access. The security log is an
exception, as it requires Administrator access.
In Modbus
®
TCP/IP, the master cannot communicate with the BE1-11
m
, but can
communicate over Modbus TCP/IP with other devices on the same network
Step 1. Verify that there is no IP address or Modbus slave address conflict.
Step 2. For some devices on an Ethernet network, only the IP address is required to communicate over
Modbus TCP/IP. This is because each device must have a different IP address. With BE1-11
m
Motor Protection Systems, in addition to the correct IP address, the master must also use the
correct slave address.
Why don’t the BE1-11
m
security parameters get sent to the relay when I upload settings?
The security settings are not sent with the Upload Settings and Logic to Device or Upload Settings to
Device commands found under the Communications drop-down menu in BESTCOMS
Plus
. The Upload
Security to Device command must be used to send security parameters to the BE1-11
m
.
Summary of Contents for BE1-11m
Page 8: ...vi 9424200996 Revision History BE1 11m...
Page 12: ...x 9424200996 Contents BE1 11m...
Page 21: ...9424200996 1 9 BE1 11m Introduction Figure 1 1 Style Chart...
Page 22: ...1 10 9424200996 Introduction BE1 11m...
Page 40: ...3 6 9424200996 Controls and Indicators BE1 11m Figure 3 3 Front Panel Display Setup Screen...
Page 54: ...5 6 9424200996 Phase Undervoltage 27P Protection BE1 11m...
Page 56: ...6 2 9424200996 Negative Sequence Voltage 47 Protection BE1 11m...
Page 61: ...9424200996 7 5 BE1 11m Phase Overvoltage 59P Protection Figure 7 3 Overvoltage Settings Screen...
Page 62: ...7 6 9424200996 Phase Overvoltage 59P Protection BE1 11m...
Page 68: ...8 6 9424200996 Auxiliary Overvoltage 59X Protection BE1 11m...
Page 80: ...12 4 9424200996 Instantaneous Overcurrent 50 Protection BE1 11m...
Page 84: ...13 4 9424200996 Breaker Failure 50BF Protection BE1 11m...
Page 92: ...14 8 9424200996 Inverse Overcurrent 51 Protection BE1 11m...
Page 105: ...9424200996 18 3 BE1 11m Power Factor 55 Protection Figure 18 2 Power Factor Settings Screen...
Page 106: ...18 4 9424200996 Power Factor 55 Protection BE1 11m...
Page 110: ...19 4 9424200996 Resistance Temperature Detector 49RTD Protection BE1 11m...
Page 118: ...20 8 9424200996 Thermal Curve 49TC Protection BE1 11m...
Page 122: ...22 2 9424200996 Starts per Time Interval 66 Protection BE1 11m...
Page 124: ...23 2 9424200996 Restart Inhibit Protection BE1 11m...
Page 140: ...28 4 9424200996 Breaker Control Switch 101 BE1 11m...
Page 148: ...29 8 9424200996 Setting Groups BE1 11m...
Page 156: ...30 8 9424200996 Metering BE1 11m Figure 30 11 RTD Meter Screen...
Page 158: ...31 2 9424200996 Digital Points BE1 11m Figure 31 2 Digital Points Monitor Screen...
Page 177: ...9424200996 34 5 BE1 11m Motor Reporting Figure 34 9 Learned Motor Data Screen...
Page 178: ...34 6 9424200996 Motor Reporting BE1 11m...
Page 184: ...35 6 9424200996 Alarms BE1 11m...
Page 186: ...36 2 9424200996 Differential Reporting BE1 11m...
Page 196: ...38 4 9424200996 Demands BE1 11m...
Page 198: ...39 2 9424200996 Load Profile BE1 11m...
Page 208: ...41 6 9424200996 Trip Circuit Monitor 52TCM BE1 11m...
Page 212: ...42 4 9424200996 Fuse Loss 60FL BE1 11m...
Page 218: ...43 6 9424200996 BESTnet Plus BE1 11m Figure 43 8 Power Quality Page...
Page 221: ...9424200996 44 3 BE1 11m Mounting Figure 44 3 Case Side Dimensions...
Page 235: ...9424200996 45 5 BE1 11m Terminals and Connectors Figure 45 7 Example of Reversed CT Polarity...
Page 236: ...45 6 9424200996 Terminals and Connectors BE1 11m...
Page 269: ...9424200996 48 15 BE1 11m BESTlogic Plus Figure 48 4 Logic Page 1 for Default Logic...
Page 288: ...49 10 9424200996 Communication BE1 11m Figure 49 14 Modbus Mapping Screen...
Page 306: ...52 4 9424200996 Device Information BE1 11m...
Page 314: ...53 8 9424200996 Configuration BE1 11m Figure 53 3 Display Units Screen...
Page 318: ...54 4 9424200996 Introduction to Testing BE1 11m...
Page 330: ...56 6 9424200996 Commissioning Testing BE1 11m...
Page 336: ...58 4 9424200996 Phase Undervoltage 27P Test BE1 11m...
Page 340: ...59 4 9424200996 Phase Overvoltage 59P Test BE1 11m...
Page 352: ...60 12 9424200996 Auxiliary Overvoltage 59X Test BE1 11m...
Page 360: ...61 8 9424200996 Frequency 81 Test BE1 11m...
Page 364: ...62 4 9424200996 Instantaneous Undercurrent 37 Test BE1 11m...
Page 376: ...63 12 9424200996 Instantaneous Overcurrent 50 Test BE1 11m...
Page 396: ...65 16 9424200996 Inverse Overcurrent 51 Test BE1 11m...
Page 408: ...67 6 9424200996 Power 32 Test BE1 11m...
Page 412: ...68 4 9424200996 Loss of Excitation Reverse Var Based 40Q Test BE1 11m...
Page 426: ...70 10 9424200996 Thermal Curve 49TC Test BE1 11m...
Page 432: ...72 4 9424200996 Starts per Time Interval 66 Test BE1 11m...
Page 436: ...73 4 9424200996 Restart Inhibit Test BE1 11m...
Page 440: ...74 4 9424200996 Virtual Control Switches 43 Test BE1 11m...
Page 450: ...75 10 9424200996 Logic Timers 62 Test BE1 11m...
Page 464: ...79 8 9424200996 Troubleshooting BE1 11m...
Page 480: ...80 16 9424200996 Specifications BE1 11m...
Page 600: ...84 56 9424200996 Settings Calculation Examples BE1 11m Figure 84 70 Logic Page 4 Part 1...
Page 602: ...84 58 9424200996 Settings Calculation Examples BE1 11m...
Page 608: ...85 6 9424200996 BESTCOMSPlus Settings Loader Tool BE1 11m...
Page 609: ......