Troubleshooting
Basler L301kc
6-9
DRAFT
10 How severe is the problem?
Camera can still be used.
Camera can be used after I take this action:
Camera can no longer be used.
11 Did your application ever run
without problems?
Yes
No
12 Parameter set
It is very important for Basler Technical Support to get a copy of the exact camera parame-
ters that you were using when the problem occurred.
To make a copy of the parameters, start the CCT+, select the File menu, and click Dump
Current Settings to File. Send the generated file to Basler Technical Support.
If you cannot access the camera, please try to state the following parameter settings:
Video data output mode:
Exposure time control
mode:
Exposure time:
Gain
Red / Green / Blue:
Offset:
Red / Green / Blue:
13 Live image/test image
If you are having an image problem, try to generate and save live images that show the prob-
lem. Also generate and save test images. Please save the images in BMP format, zip them,
and send them to Basler Technical Support.
Summary of Contents for L301kc
Page 1: ...Basler L301kc USER S MANUAL Document Number DA00051806 Release Date 13 July 2007...
Page 4: ......
Page 14: ...Introduction 1 6 Baslert L301kc DRAFT...
Page 20: ...Camera Interface 2 6 Basler L301kc DRAFT Figure 2 3 Camera Frame Grabber Interface...
Page 102: ...Configuring the Camera 4 32 Basler L301kc DRAFT...
Page 116: ...Troubleshooting 6 10 Basler L301kc DRAFT...
Page 118: ...Revision History ii Basler L301kc DRAFT...
Page 120: ...Feedback iv Basler L301kc DRAFT...
Page 124: ...Index viii Basler L301kc DRAFT...