Troubleshooting
6-6
Basler L301kc
DRAFT
6.2.4 RS-644 Serial Communication
Use the serial communication troubleshooting charts if you think that there is a problem with RS-
644 serial communication or if you have been directed here from another chart.
The RS-644 port used by the L301k is located on the frame grabber. Check
the documentation for your frame grabber. Make sure that you have installed
all software related to the port and that the port has the following settings:
8 data bits, no parity, 1 stop bit, and baud rate = 9600 bps.
Is the port software installed and are the port settings correct?
Yes
Make corrections
and then restart
your computer.
No
Contact Basler Technical Support.
The contact numbers appear on the title page of this manual.
Serial Communication Chart
(without a k-BIC)
Always switch off power to the system before making or breaking any connection.
Start the Camera Configuration Tool Plus (CCT+) and click on the port selector
drop down menu that appears below the menu bar. A list will show any RS-644
port(s) available on the frame grabber. RS-644 ports are identified in the list by
a port number and a *.dll library name. Click on an RS-644 port in the list.
Does a list of camera settings appear?
The RS-644
port is working
correctly. Exit
this chart.
Yes
Yes
No
Yes
No
No
Does a “Can’t connect to the port because
the port is in use” message appear?
The port is present, but the CCT+ can not access the port.
Make sure that no other program has access to the port.
Yes
No
The RS-644
port is working
correctly. Exit
this chart.
Yes
The port is present and can be accessed but the camera is
not responding. Make sure that:
The camera has power and that the power source meets
the requirements in Section
.
You are using the correct data cable between you camera
and the frame grabber (see Section
The wires in the data cable are continuous.
The cable connections are firmly seated.
After you made these checks, is the problem still present?
No
Does a “This type of camera is not
supported” message appear?
You may need to update the CCT+. To download the
latest version of the tool, go to the Basler web site at
www.baslerweb-vc.com.
Once you have downloaded the latest version of the
tool, uninstall the old version from your computer and
install the new version.
Start the CCT+, click on the port selection dropdown
menu, and select an RS-644 port from the list.
Does a list of camera parameters appear?
Summary of Contents for L301kc
Page 1: ...Basler L301kc USER S MANUAL Document Number DA00051806 Release Date 13 July 2007...
Page 4: ......
Page 14: ...Introduction 1 6 Baslert L301kc DRAFT...
Page 20: ...Camera Interface 2 6 Basler L301kc DRAFT Figure 2 3 Camera Frame Grabber Interface...
Page 102: ...Configuring the Camera 4 32 Basler L301kc DRAFT...
Page 116: ...Troubleshooting 6 10 Basler L301kc DRAFT...
Page 118: ...Revision History ii Basler L301kc DRAFT...
Page 120: ...Feedback iv Basler L301kc DRAFT...
Page 124: ...Index viii Basler L301kc DRAFT...