21
20
EN
EN
ERROR CODE
POSSIBLE CAUSE
SUGGESTED ACTION
Error #1
The temperature
is too low.
Make note of the error
code and contact the
glo™
Care Center
for support.
Error #2
The temperature
is too high.
Error #3
The temperature
is too low.
Error #4
The temperature
is too high.
Error #5
The
glo™
tobacco
heater is not heating.
Error #6
The
glo™
tobacco
heater is not charging.
Remove the USB cable
from the device, make
a note of the error code
and contact the
glo™
Care Center for support.
If you have read the troubleshooting information and are
still having problems with your
glo™
tobacco heater, please
contact the
glo™
Care Center for additional help
and advice.
glo™
Care Center
TOLL FREE PHONE: 080-787-0910
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