#
28
TROUBLESHOOTING
If the bubble bath does not work use the table for troubleshooting and
actions. Contact Customer Service if you are unable to find the cause
of the error or if the fault is impossible to fix.
1. Water is leaking just below the pump.
- The pump has been switched on without water and some pump
parts have burned and became leaky.
- New pump can be purchased at the Camargue or the old one can be
renovated.
2. Water is leaking from the lid of the pump.
- The gasket is dehydrated.
- The lid is cracked.
- The screws on the lid are not tightened across as on a car wheel.
Imagine the lid is a clock - the clock screw 12 is screwed into first
and then screw at 6 o'clock, 3 o'clock and 9 o'clock and so on. This is
important!
- Order a new gasket and new cover.
3. The pump does not work.
- The fuses have blown. Check the fuses on the tub and check the
fuses in your electrical installation.
- Check power supply - the voltage needs to be 220/230 volts and
installation has to take enough Amp
- Contact Customer Service
4. The blower does not work.
- The fuses have blown. Check the fuses on the tub and check the
fuses in your electrical installation.
- Check power supply - the voltage needs to be 220/230 volts and
installation has to take enough Amp
- Contact Customer Service
5. The heating element does not work.
- The fuses have blown. Check the fuses on the tub and check the
fuses in your electrical installation.
- Check power supply - the voltage needs to be 220/230 volts and
installation has to take enough Amp
- Contact Customer Service
6. The pump makes a strange sound.
- The pump may sucked in hair etc.
- Check the suction filter in the tub by dismounting it.
- Stop the pump and remove the pump cover. Remove hair and other
things from the wheel, remember to tighten the screws as in point
nr. 2.
7. Water is lekaing under the bathtub drain.
- Drain plug and siphon are not connected properly. Teflon tape has
not been used (4d).
- Turn of the siphon, the plastic piece where the drain hose is
mounted. Use plenty of teflon tape or oil fat / horsehair in siphon
welding and mount the siphon back into the drain plug.
8. Water is leaking from the back side of the jets.
- The water jets are not installed correctly.
- Contact Customer Service
9. The tap is leaking.
- The ceramic cartridge is dirty and needs to be replaced.
- Order a new ceramic cartridge
10. Water is leaking under the water tap.
- Check if cold and hot water connection to the tub is done correctly
and is sealed with teflon tape or oil grease and hair.
- Check if the gasket is not dried out, replace it.
- Tighten both cold and hot water nut and check the pipe joints are
tight.
11. The tub is scratched and lost the glossy surface.
- Aggressive cleaner, scouring powder or sponge has damaged the
surface.
- Use car wax to polish the surface again.
12. The chrome parts look rusty out.
- Limestone has accumulated and rust has appeared.
- Aggressive cleaner, scouring powder or sponge has damaged the
surface.
- Use descaling agent, vinegar or citric acid regularly.
13. Bubble bath is unstable.
- One of the adjustable feet is shorter than the other.
- Adjust the feet and use a water level to make the tub stable.
14. Further questions
- Contact Customer Service
Summary of Contents for 12-130-03-11-00
Page 1: ...13 8 2019 WHIRPOOLS EXCLUSIVE...
Page 6: ...6 O ring 6 7 a b c d 8...
Page 7: ...7 SILIKONE SILIKONE 9 10...
