After Sales Support
TEL: 1300 884 987
143 * 210 mm
25.02.2011 09:00
43
Troubleshooting
Malfunctions can sometimes have quite trivial causes, but on other occasions they are the
result of defective components. We would like to give you a few options for rectifying your
problem. If these tips don’t do the trick, then we’ll be more than pleased to help you out. Just
give us a call! You’ll find the phone numbers on the back inside cover, under the warranty
conditions.
Fault Solution
There is no picture and
no sound.
Check if the power cable is inserted properly into the
socket and connected properly to the device.
Check if the signal receiver is set to
TV
.
Check to ensure the switch on the power cable is on.
There is no picture.
There is no AV picture.
Check to ensure the contrast and brightness settings are
correct.
Check if all external devices have been connected properly.
Check to ensure you have selected the correct AV source.
There is no sound.
Ensure that the volume has not been set to the minimum
level.
Ensure the mute setting is not active.
There is no picture and
no sound. I can hear
noise, though.
The reception might be poor. Check if the antenna is
connected properly.
The picture is not clear.
The reception might be poor.
Check if the antenna is connected properly.
The picture is too bright
or too dark.
Check the settings for contrast and brightness.
The picture is not sharp.
The reception might be poor.
Check if the antenna is connected properly.
Check the settings for sharpness and noise reduction in the
PICTURE
menu.
There is a double/triple
picture.
Check if the antenna is aligned properly.
Waves might be reflected off buildings or mountains.
The picture is pixellated.
There might be interference from cars, trains, power lines,
neon lights, etc.
There might be interference between the antenna and
power cables. Position the cables further apart.
