20
TROUBLESHOOTING GUIDE
1. The appliance is not working.
• Is there a power failure?
• Is the plug properly inserted in the socket?
• Is the double-pole switch on?
• Has the fuse blown?
• Is the power cord in perfect condition?
• Is the thermostat set to
●
(Stop)?
2. Temperature inside the compartments is
not low enough.
• Is the door shut properly?
• Is food obstructing proper door closure?
• Is the appliance installed near a heat source?
• Is the thermostat setting correct?
• Are the air circulation vents blocked?
3. Temperature inside the refrigerator
compartment is too low.
• Is the thermostat setting correct?
4. The appliance is excessively noisy.
• Has the appliance been installed correctly?
• Are the pipes at the back touching or vibrating?
5. Water collects at the bottom of the
refrigerator compartment.
• Is the defrost water drain blocked?
6. Excessive frost build-up in the low
temperature compartment.
• Is the door shut properly?
• Is food obstructing proper door closure?
Notes:
Gurgling and hissing noises due to expansion in
the refrigerant circuit are normal.
AFTER-SALES SERVICE
Before contacting After-Sales Service:
1. See if you can solve the problem yourself with the
help of the “Troubleshooting guide”).
2. Switch the appliance on again to see if the problem
has been solved. If it has not, disconnect the
appliance from the power supply and wait for about
an hour before switching on again.
3. If the problem persists after this course of action,
contact After-sales Service.
Specify:
• The nature of the problem.
• The model.
• The Service number (the number after the word
SERVICE on the data plate on the inside of the
appliance).
• Your full address.
• Your telephone number and area code.
Note:
The direction of door opening can be changed. If
this operation is performed by After-sales Service
it is not covered by the warranty.
Summary of Contents for KRA 175 OPTIMA
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