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What should I do when the automatic safety system detects a malfunction?
The programme is interrupted, an audible tone sound and various indicators (if available) point to the
source of the fault.
Fault description table
a. Water inlet fault (no or insufficient water supply)
The “Water tap” indicator is on or the display
alternately shows “H” and “F” and an audible
tone sounds. Switch off the appliance by
turning the programme selector to the
position and unplug it.
Check whether:
•
the water tap is completely open, and the
water supply pressure is sufficient;
•
the water inlet hose is kinked;
•
the mesh filters are clogged (see “Care and
Maintenance” / “Water Hose Mesh Filters”);
•
the water inlet hose is frozen;
•
the appliance has a safety hose and the
safety valve has opened (red indicator in the
safety valve inspection window); In this case
replace with a new safety hose.
Connect the appliance to the electrical outlet.
Reselect the desired programme and press
the “Start/Pause” button again to continue
with the programme (do not add detergent for
this programme)
b. Draining out fault
The display alternately shows “P” and “F” and
an audible tone sounds. Switch off the
appliance by turning the programme selector
to the
position and unplug it.
Check whether:
•
the drain hose is kinked (see “Installation
instructions”);
•
the pump / filter are blocked (see “Removing
the Filter / Draining Residual Water”).
IMPORTANT: before draining, allow the
wash water to cool down.
•
the drain hose is frozen.
Connect the appliance to the electrical outlet.
Reselect the desired programme and press
the “Start/Pause” button again to continue
with the programme (do not add detergent for
this programme).
If the fault re-occurs, contact After-Sales
Service (see “After-Sales Service”).
c. Electrical module fault
The “Spin Speed” indicator and the “Start
Delay” option are flashing and an audible tone
sounds. The display shows “F4” to “F16”.
•
Switch off the appliance. Select a
programme and press the “Start/Pause”
button once again.
The programme will continue.
•
If the fault re-occurs, contact After Sales
Service (See “After-Sales Service”).
d. Water Stop fault
An audible tone sounds. The light of the
Water Stop indication is on.
The display alternately shows “A” and “F”.
Switch off the appliance by turning the
programme selector to the
position,
unplug the appliance and make sure that the
water tap is closed.
The “Water Stop” may have been
triggered by:
1. too much foam.
2. a leak in the inlet hose or in the appliance.
Tilt the appliance forwards carefully to allow
the collected water to flow out.
Then:
1. connect the appliance to the electrical outlet,
2. open water supply to machine (if
“Start/Pause” button is not pressed, but
machine begins to fill, close water supply
and call After-Sales Service),
3. reselect the desired programme and
press the “Start/Pause” button (there is
no need to add additional detergent).
The programme will continue.
If the faults occurs again, call After-Sales
Service with details about the fault (see
“After-Sales Service”).
Fault “Water Stop” when the programme
selector is on the
position.
The appliance identifies a water leakage even
when the power is off.
An audible tone sounds. The display
alternately shows “A” and “F”.
•
The water leakage can be caused by a
leak in the inlet hose or in the appliance.
Unplug the appliance and make sure that the
water tap is closed, lean the appliance over
onto its front side to allow the collected water
to flow out.
Call After-Sales Service with details about the
fault (see “After-Sales Service”).
TROUBLESHOOTING GUIDE
Small lamp lights up
Digital display
Audible tone
Fault description
“Water tap”
“H” and “F”
30 sec
“Water inlet fault”
-
“P” and “F”
30 sec
“Draining fault”
-
“F4” to “F16”
30 sec
“Electrical components fault”
“Water Stop”
“A” and “F”
30 sec
“Water Stop fault”
