Common problems and solutions
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11 Common problems and solutions
In the unlikely event that VisioDesk is not working properly, first try some
of the solutions below in order to address the problem. If this does not
help, please switch VisioDesk off, unplug the power cable from any
power source, and contact our service department.
Display and light remain dark
Please try to switch VisioDesk off and on again. If this does not help,
make sure the power adaptor is connected to both VisioDesk and wall
outlet and that wall outlet is live. You may want to connect another
device to the wall outlet to check.
Are all plugs seated properly in their sockets?
Are you using the correct power adaptor?
Image is blurred
Check if camera window is dirty. Turn the magnification control dial to the
middle position.
Press Auto Focus button. It must show „AF ON“, else wise press again.
Document cannot be read
Turn magnification dial clockwise to make sure the problem is not
magnification set to a level that is too low. Try changing the
False
Colours - Picture
button to view your document in a different setting.
Try different settings of image optimiser button.
Letters are flickering
Increase the magnification by turning the magnification control clockwise.
Try different settings of the
False Colours - Picture
button.
Try different settings of the Image optimiser button.
Summary of Contents for VisioDesk
Page 1: ...VisioDesk User Guide Item number 106010H04 User guide version 1 5 English 06 2017...
Page 2: ......
Page 13: ...VisioDesk Control Panel 13 7 VisioDesk Control Panel...
Page 28: ...Compliances 28...
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