Warranty & Service
FAQs and Troubleshooting
On no account open the appliancehousing!
Installation, maintenance and repairs may only becarriedout by a suitably qualified and competent person in strict accordance with current
national and local safety regulations.
Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work. Ensure
current is not supplied until after maintenance or repair work has been carried out.
Problem
Possible cause and remedy
The oven does not heat up
- The oven may not be switched on. Switch the oven on.
- The clock may not be set. Set the clock.
- Check to see if the required settings have been applied.
- A household fuse may have blown or a circuit breaker may have tripped. Replace the fuses or reset
the circuit. If this happens repeatedly, call an authorised electrician.
A noise can be heard after a
cooking programme
The cooling fan remains switched on after the end of a cooking programme.
The back lighting is not working
Disconnect the appliance from the electricity supply:
Switch off and unplug at the socket, or disconnect the fuse, or switch off at the isolator as
appropriate.
Turn the lamp turn anti-clockwise to release it and then pull it downwards to take it out.
Replace it with a new halogen lamp.
Refit the lamp cover and turn it clockwise to secure it.
Reconnect the appliance to the mains electricity supply.
The side lighting is not working
Disconnect the appliance from the electricity supply:
Switch off and unplug at the socket, or disconnect the fuse, or switch off at the isolator as
appropriate.
Remove the shelf runners.
Use the lever to release the lamp cover from its frame.
Replace it with a new halogen lamp.
Push the lamp cover back into its retainers, and replace the shelf runners.
Reconnect the appliance to the mains electricity supply.
Cakes and biscuits are
browning unevenly
There will always be a slight unevenness. If browning is very uneven check that the correct
temperature was set and that the correct shelf level was used.
A fault code appears in the
display:ER + a number
-ER 3 or ER 4:Temperature sensor error, you can call local service centre
-ER 0:Communication failure,you can call local service centre
