Troubleshooting
IMPORTANT: If your fridge freezer appears not to be operating properly, before
contacting the Baumatic Service Department, please refer to the checklist below.
My fridge freezer does not appear to be working/there is no power to my
appliance.
o
Check that the plug is fully inserted into the power socket.
o
Check that there is power to your mains supply (e.g. that there hasn’t been a power cut or that the fuse
hasn’t blown).
o
Check that the thermostat has not been turned to the off position.
o
Check that your mains supply voltage, corresponds to the voltage stated on the rating plate of your
appliance.
My fridge freezer appears to be performing poorly
o
Check that the appliance isn’t overloaded and that food hasn’t been packed too tightly
into it.
o
The thermostat setting is too low; you should turn the thermostat up higher.
o
Ensure that the door is closing properly and that the door has not been opened for a
prolonged period in error.
o
Ensure that there is adequate ventilation for your appliance.
My fridge freezer is noisy
o
The refrigerant gas that circulates the pipework of the appliance may make a slight noise, even if the
compressor is not running.
o
If the noise worsens or the appliance gets louder than normal; check that it is levelled off correctly, that
nothing is touching the rear of the fridge freezer and that nothing placed inside the appliance is rattling.
Ice has formed on the inner back wall of my fridge
o
Check that food has not been pushed too far back inside the appliance, so that it is in contact with the inner
back wall.
o
IMPORTANT: It is normal to get some ice droplets forming on the back wall of the appliance. The formation
of ice droplets does not indicate an appliance fault.
o
If you are getting a lot of ice on the back wall of the appliance, then check that the thermostat is set
appropriately and that the fast freeze function has not been left switched on.
There is water in the base of the fridge or leaking out of my fridge.
o
Follow the “The defrost drain hole” section on page 15 - 16.
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