Group
code
Specific
code
Description
Probable cause
Check/Reason
E:04
.10
5 burner start-up failures
No ignition
Check cabling of ignition trans
former
Replace the ionization/ignition
electrode
Check the breakdown to earth
Check the condition of the burn
er set
Check the earthing
Defective gas/air unit
Ignition arc but no flame forma
tion
Check that the gas valve is fully
opened
Check the supply pressure
Purge the gas supply to remove
air
Check the operation and setting
of the gas valve unit
Check that the air inlet and flue
gas discharge flues are not
blocked
Check the wiring on the gas
valve
Defective gas/air unit
Presence of flame but insuffi
cient ionization (<1μA)
Check that the gas valve is fully
opened
Check the supply pressure
Replace the ionization/ignition
electrode
Check the earthing
Check the wiring on the ioniza
tion/ignition electrode
E:04
.12
False flame signal
Short-term fluctuation of the
mains
Ionization current present even
though there is no flame
The burner remains very hot
(CO
2
too high)
Defective gas/air unit
Press the RESET button for 5
seconds
Replace the ionization/ignition
electrode
Set the CO
2
Check the gas/air unit and re
place if necessary
E:04
.13
Fan rotor blocked
Fan seized
Wiring to fan damaged
Replace air/gas unit
E:04
.17
Problem on the gas valve
Defective gas/air unit
Replace gas/air unit
11.4 Accessing the information menu
1. The key is used to access the various menus and to scroll up and
down the information in the Information menu.
Fig.71
Press the key
MW-3000237-2
11 Troubleshooting
7696317 - 1 - 21032018
69