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Baxi Luna HT Troubleshooting Guide 

E133 

Burner Lockout 

Weak Spark: 

1-

Make sure you have 3-5 sparks per second and the boiler is grounded

2-

Make sure the spark generator is fastened tightly to the mounting bracket

3-

If a weak spark persists follow the procedure outlined in the "No Spark" section

No Flame: 

1-

Ensure that all gas shutoffs are open and that adequate working gas pressure is
coming to the unit. Refer to the installation manual for gas specifications.

2-

Ensure the silicon tube going from the fan to the gas valve is secure and does not
have any moisture or holes in it.

3-

Check for 120 V going to coils 1 and 2 on the gas valve

4-

If converting to propane gas, try turning the "V" screw  (High Fire Adjustment)an
additional half to full turn counterclockwise

If there is voltage to the gas valve replace the gas valve. If there is no voltage to the gas valve 
replace the main control board. 

Flame Sensor is not sensing: 

1-

Check polarity and ground from the boiler back to the circuit breaker

2-

Check for 3-5 micro amps going to the board

3-

If you do not have 3-5 micro amps  try cleaning the flame sensor

 Note: 

Do not clean the flame sensor using sandpaper as it may damage the protective 

coating. If the sensor is dirty check you’re venting to ensure you are not recycling products 
of combustion. Also ensure that your QAA73 parameters are correct for the type of gas you 
are using. 

NOTES: 

E160 

Fan Speed Thresholds not 

Reached 

1-

Check QAA73 fan speed parameters values have been adjusted with respect to gas
type, venting length and altitude. Refer to installation manual for values

If the fan speed parameters are correct then replace the fan. 

NOTES: 

E168 

Communication Lockout 

1-

Ensure that the boiler is operating on a dedicated circuit, proper polarity and
grounding

2-

Check the grounds on the internal pump, gas valve and fan

3-

Check for water on the board

4-

Unplug the boiler for 20 minutes and disconnect all external controls including the
QAA73. Plug the boiler back in and use a jumper at the M1 block on terminals 1 and
2 to call the boiler on. If an E168 persists replace the main control board.

5-

If the boiler fire's up make sure all secondary pumps and controls are grounded and
connect them again one by one

6-

If at any point while reconnecting the error code reappears, look for a bad ground or
electrical error on that particular device.

NOTES: 

Summary of Contents for Luna HT Residential series

Page 1: ...Energy Efficient Environmentally Friendly Heating Solutions Baxi Luna HT Residential Troubleshooting Guide ...

Page 2: ...O HAVE SUCCESSFULLY COMPLETED THE BAXI INSTALLATION PROGRAM USE OF THE INFORMATION HEREIN FOR THE PURPOSES OF ONSITE APPLIANCE CORRECTION BY UNTRAINED PERSONNEL MAY CAUSE EXTREMELY DANGEROUS CONDITIONS AND MAY VOID THE MANUFACTURER S WARRANTY BAXI N A ASSUMES ABSOLUTELY NO LIABILITY IN THE EXECUTION OF THE TRAINING SUGGESTIONS IN THIS DOCUMENT SHOULD YOU EXPERIENCE PROBLEMS OR COMPLICATIONS BEYOND...

Page 3: ...TWO DIGITS E1 FOLLOWED BY THE LAST TWO DIGITS 33 IF AN ERROR CODE APPEARS YOU WILL NEED TO RESET THE BOILER USING THE TOGGLE SWITCH ON THE LEFT HAND SIDE OF THE CONTROL PANEL TURN THE TOGGLE SWITCH TO THE R POSITION RESET FOR THREE SECONDS FIG 2 3 AND THEN LET GO THE TOGGLE SWITCH SHOULD GO TO THE WINTER MODE POSITION FIG 2 1 AND ATTEMPT IT S SEQUENCE OF OPERATION PROVIDING THERE IS A CALL FOR HEA...

Page 4: ... paste NOTES E50 DHW NTC Sensor Fault 1 Take an ohm reading of the DHW NTC sensor If the NTC sensor is out of calibration replace the faulty sensor 2 Check for a resistance in terminals 9 and 10 on the M2 connector Only for heating boilers 3 If utilizing an indirect tank sensor take an ohm reading using chart C If the sensor is faulty replace it If the sensor is working check parameter 651 on the ...

Page 5: ...e the correct CO2 and CO values Refer to the installation guide for combustion specifications Note When CO levels are significantly higher than the numbers above the boiler s specifications it is recycling products of combustion Check all gasket seals between the flue and air intake venting connections If unit cannot be reset Flue High Limit has Activated 1 The flue high limit has a red manual res...

Page 6: ...s try cleaning the flame sensor Note Do not clean the flame sensor using sandpaper as it may damage the protective coating If the sensor is dirty check you re venting to ensure you are not recycling products of combustion Also ensure that your QAA73 parameters are correct for the type of gas you are using NOTES E160 Fan Speed Thresholds not Reached 1 Check QAA73 fan speed parameters values have be...

Page 7: ...H loop If it is going through the CH loop replace the paddles inside the diverter valve and clean the diverter valve 2 Clean the DHW plate heat exchanger 3 Check the DHW NTC sensor 4 Check the Combustion NOTES No Error code Boiler Short Cycles 1 Make sure the combustion settings are correct for the unit and its application 2 Make sure your heat load is adequate for the boiler NOTES No Error code B...

Page 8: ...esistance C Ω Part Resistance Gas Valve 380 1 330 1 3 1250Ω 5 1 450 1 650 1 3 1180Ω 5 1 100 EV1 620 Ω 5 EV2 3356Ω 5 Pump 380 1 330 45 Ω 5 3 Way Motor 380 1 330 1480 Ω 5 Fan 380 1 330 9 Ω 5 Spark Generator 380 1 330 370 Ω 5 DHW Flow Sensor 380 2706 Ω 5 ...

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