Bay Tek Games PRIZE HUB Hybrid, Service Manual

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Page 2: ...cials pertinent technical bulletins updates on retro fit parts software upgrades and much more Log on to www baytekgames com parts then click on the Parts N Service tab PARTS P 920 822 3951 X 1101 F 9...

Page 3: ...ES 18 ADVERTISING MENU 19 TICKET MENU 20 PASSWORD SETUP MENU 20 BACKUP RESTORE MENU 21 LOADING CAPSULE PRIZES 22 LOADING HOOK PRIZES 23 PRIZE SPECIFICATIONS 24 HOW TO LOAD PRINTER PAPER 25 MARQUEE INS...

Page 4: ...al and structural components of this game may void its compliance certifications WARNING Use of flammable subtances can cause sever burns or serious injury Always use NON FLAMMABLE solvents for cleani...

Page 5: ...user interfaces such as Bay Tek s own Evolve system card swipe systems and barcode scanners the Prize Hub is your ticket to the future of redemption Please take a moment to read through this manual a...

Page 6: ...ned by Prize Hub to add tickets to the shopping screen E Ticket Systems Card swipe systems from Core Cashless Embed and Intercard are all compatible with Prize Hub Players swipe their cards to play ga...

Page 7: ...prize Capsules will dispense from the carousel in the Cap sule Hub into Prize Door A Hanging prizes will vend from the top two tiers into Prize Door B Press continue shopping to select another prize o...

Page 8: ...Hub near its final location Plug the power cord into the socket in the back of the Main hub and into a standard 110v electrical outlet Switch the power strip inside the left door to ON Continue on to...

Page 9: ...p the upper corners of the monitor in the following order L R L R L R L R to enter the menu without opening the door An owner password must be set for this to work Prize Hub is equipped with a securit...

Page 10: ...me Save Tickets PF when enabled will cause the Prize Hub to remember and re load any tickets that were on it in the case of a power failure Kiosk Volume adjusts the volume of the spoken instructions S...

Page 11: ...and press the print button to cre ate a registration code Don t forget to switch Dip 2 back to off after it prints In the location setup menu of the Prize Hub touch Register Evolve Units then scan th...

Page 12: ...scan barcode 2 You will hear a confirmation beep when it scans correctly 3 Press and hold the scanner button to scan barcode 3 You will hear a confirmation beep when it scans correctly 4 Press and ho...

Page 13: ...the bottom of the cabinet Mount your card reader according to manufactuer instructions and plug the Ethernet cable into your card reader server Adjust the Kiosk Interface in the Location Menu Set the...

Page 14: ...oing prizes Tickets Printed Total ticket value dispensed via reciept Total Prizes Vended Number of prizes dispensed Total Cost of Prizes Net value of outgoing prizes value of each prize can be set in...

Page 15: ...15 HISTORY MENU The history menu is a complete record of the unit s transactions View earlier history reports by touching Next Page...

Page 16: ...Diagnostics Menu allows testing of capule and spindle dispensers and prize lockers as well as the prize chute sensors Touch Test Dispense to open the key pad to test individual prize mechanisms by en...

Page 17: ...e and receive the specific prize Prize Cost is a tracking tool to assist in determining the net cost of the dispensed prizes Prize Cost is an optional tool The Stock Quantity is an optional tool used...

Page 18: ...0 x 590 pix els square While in the Prize Menu touch the image of the prize to enter the image selection screen The screen will change to a finding prizes screen then load the images into a grid Touch...

Page 19: ...o upload a new ad from a USB stick The ideal size for an ad is 768 x 1087 png format To load more than one ad touch next ad location and repeat the process The machine can display up to 4 advertisemen...

Page 20: ...nyone saving printed tickets at home can still come back and redeem them if the Prize Hub experiences a malfunction and needs a hard drive replacement Passwords can be set to allow different employees...

Page 21: ...Prize Hub quickly in case of an information loss Prize Settings All prize locations costs and ticket values can be saved and uploaded to the same or other Prize Hubs Statistics Useful for tracking th...

Page 22: ...y the stickers on the plexiglass the location is always to the right side of the location markers Dump capsules into the hoppers according to ticket values Be sure to place the matching blister packs...

Page 23: ...ack lever to open the hook Place the hanger on the prize behind the wire guide and release the lever Fill each hook according to the prize values specified Make sure the ticket cost prize cost and sto...

Page 24: ...O 50 10000 50 TO 100 CAPSULES 110 6 660 2 2 2 LOWER HOOKS 1 22 22 8 5 4 12 10 UPPER HOOKS 1 18 18 12 5 6 4 4 3 3 2 1 1 687 THE CAPSULE MECHANISM IS COMPATIBLE WITH 2 ACORN CAPSULES ROUND CAPSULES EGG...

Page 25: ...ve the plastic disk and the empty paper core from the spool holder Slide a new roll of paper onto the spool and replace the plastic disk Feed the end of the paper into the opening until it grabs and b...

Page 26: ...ub One person will have to hold the marquee up while the other directs them to center it Secure the marquee in place with included black wood screws Feed the marquee cable through the hole in the top...

Page 27: ...27 SIDE DECAL PLACEMENT 20 75 8 0...

Page 28: ...E1757 Speaker Cable AACE1750 Platform Motors Capsule Pivot Engage Motors AACE1750 Middle Platform Motor Sensor AACE1759 Menu Button AACE1750 Door Open Switch Capsule Drop Sensor Pivot Sensor and Signa...

Page 29: ...sor Motor Assembly AAMO1801 Motor AAMO1801 Motor AACB1455 Home Sensor AACB1455 Home Sensor AACE1750 AACE1750 AAMO1800 Capsule Pivot Motor AAMO1800 Capsule Engage Motor Menu Button AAPB2700 AACE1750 AA...

Page 30: ...anner A5SC1800 AC Power In A5CORD5 Power Supply A5PS1008 Hard Drive Com Cable 12 VDC Power to Printer AACE1824 4 3 1 2 Power Supply Cable Hard Drive A5HD1800 Power Supply Cable Power Supply Cable Powe...

Page 31: ...Door Open Switch Capsule Drop Sensor AACB4401 AACE1753 Prize Chute Sensors A5SW7000 To Marquee AACE1750 To J9 Connector on Main Board To J21 Connector on Main Board AACE1751 To Prize Chute Sensors AAC...

Page 32: ...nner Connects to Motherboard for communication USB Cable to Printer A5CORD14 A5PRTH002 USB Printer USB Com Cable for Touchscreen A5CORD14 Note Make sure paper is loaded with watermark showing on top s...

Page 33: ...ate jammed capsule If it does dispense Check capsule drop sensor and refer to Capsule Unit Troubleshooting Section Spindle Unit Motor will drop prize if the prize does not fall from hook or gets stuck...

Page 34: ...control unit to select Auto Adjustment This may take a few seconds Verify that the screen looks good and image is centered Monitor shows nothing at all on power on Check for green LED on monitor cont...

Page 35: ...down wait 10 seconds then power game ON to reset Internal Linex software not detecting boot loader Turn off game Plug keyboard into motherboard Turn on game Press enter on keyboard when that screen c...

Page 36: ...lace one at a time A5SC1800 and AAMB7 Menu Button does not work Hold for 3 seconds Disconnected loose or broken wires Faulty button Faulty AANEWGEN1 PJ board Check connections from pushbutton to AANEW...

Page 37: ...nication to motherboard is faulty Turn game power off wait 10 seconds turn game power ON and re test Check USB cable A5CORD14 Test print by entering Ticket Menu and adding 1 ticket Exit menu and press...

Page 38: ...aulty MiniGen Board Check for 12 Volt DC between yellow and blue wires 5 Volts between blue and white should drop to zero when blocked Check connections from sensor to MiniGen board Cables AACB4401 an...

Page 39: ...een yellow and blue wires There should be 5 Volts DC between white and blue and it should drop to zero VDC when blocked Replace if it stays at 5 VDC or 0 VDC Check for disconnected loose or broken wir...

Page 40: ...to Motor Sensor self test failed at power on section below Test for 12 Volts DC at Stepper Motor Board Replace Stepper Motor Board AACB1801 Replace Stepper Motor AAMO6901 Carousel Motor does not slow...

Page 41: ...oes not slow down troubleshooting section Capsule Jam Capsule unit is specifically designed to resist and power through jams If it shows prize unavailable and they are still capsules in unit turn the...

Page 42: ...on top as it is plugged into motherboard Replace communication board A5CB0232 Replace motherboard AAMB7 HD Check green LED s on USB Interface board A5CB0232 Power solid ON Communication LED blinking...

Page 43: ...r supply A5PS1008 If power supply fan is not turning then continue to Verify Power to Motherboard Verify Power to Motherboard The motherboard will turn on power supply If your game has no 12 volts it...

Page 44: ...J25 J8 J29 J14 J13 J11 J12 J10 Software Load Sound IN GND plate PB18 PB17 PB16 PB7 PX29 PB19 PX39PX00 PX01PB20PX02PB21PB22 PB23 PB24 PB25 PB26 3 3V PA05 PA06 PX10 PX11 Q10 Q11 Q12 Q1 Q2 Q3 Q4 Q5 Q6 Q7...

Page 45: ...Solenoid 3 optional J24 6 12 Volts J22 15 PX29 J24 7 12 Volts J22 16 HIGHSIDE 10 Prize Door Solenoid 4 optional J24 8 12 Volts J22 17 HIGHSIDE 11 Prize Door Solenoid 5 optional J24 9 12 Volts J22 18...

Page 46: ...PB22 Prize Door 4 Door Switch J21 8 Driver 5 J11 1 PB23 Prize Door 5 Door Switch J21 9 Driver 6 J11 2 PB24 J21 10 12 Volts J11 3 Ground J21 11 Driver 7 J11 4 Ground J21 12 Driver 8 J11 5 Ground J21 1...

Page 47: ...oor A5ME1703 Lock Bracket A5ME1705 Lock Catch A5ME1706 Prize Chute Metal A5ME1719 Capsule Motor Bracket A5ME1720 Capsule Motor Mount A5ME1723 Clip Pusher Bracket A5MO1800 Monitor 22 Touch Screen A5PRT...

Page 48: ...01 A5LK6000 A5HA1001 A5LK1001 AAPB2700 W5TM1117 A5MO1800 A5SC1800 AACB4401 AACB4402 AAMO6901 AACE1755 AACE1756 AACE1757 AACE1758 AACE1759 AACE1750 AACE1751 AACE1752 AACE1753 AACE1754 AACE1766 AACE1761...

Page 49: ...B5 100 B6 100 B7 100 B8 100 B9 100 B10 100 B11 100 B12 100 B13 200 B14 200 B15 200 B16 200 B17 200 B18 200 B19 200 B20 200 B21 200 B22 200 Upper Hooks B23 350 B24 350 B25 350 B26 350 B27 500 B28 500 B...

Page 50: ...LOG If repairs are necessary it is good practice to keep a log of repairs done and parts ordered The chart below will assist you in tracking your game s maintenance DATE MAINTENANCE PERFORMED PARTS OR...

Page 51: ...e quickest and provide you a valuable troubleshooting option Call our technicians to get recommendations for what you should keep on hand for spare parts Technical Support You are the best tool for tr...

Page 52: ...product or as a result of any unauthorized repairs or alterations The warranty does not apply if any serial number decal is altered defaced or removed from its original position Should you need your g...

Page 53: ...53 CERTIFICATE OF COMPLIANCE...

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Page 55: ...55 HONEYWELL SCANNER CODES CODE 1 5 CODE 2 CODE 3 CODE 4 Follow the directions on page 12 to reconfigure your scanner...

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Page 57: ...57 ZEBEX SCANNER CODES CODE 1 CODE 2 CODE 3 CODE 4 Follow the directions on page 12 to reconfigure your scanner NUMBER CODES...