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31

Meter and Test Strip Problems

SECTION 6

E-1
E-2

display

E-4

Display goes blank 
after Test, Code or
Check Strip is inserted
into the Meter.

The Function Number
displayed is different
from the number print-
ed on the Test Strip foil
packet or carton.

Check Strip test result
out-of-range.

Meter electronics failure.

1. Batteries are not installed

correctly.

2. Strip is not fully inserted

into the Meter.

3. Batteries are dead.
4. Too much time has passed

since inserting the strip and 
the Meter has turned off.

1. Wrong Code Strip used.

2. Code Strip not inserted

properly.

1. Check Strip (Meter end)

dirty or damaged.

2. Meter electronics failure.

Immediately, contact the 
Customer Service Dept. 
1-800-348-8100. 

The meter will no

longer function.

1. Install batteries correctly.

2. Insert Strip until tab is inside

Meter.

3. Replace with new batteries.
4. Remove and reinsert the strip.

1. Use correct Code Strip. Discard

incorrect one.

2. Reinsert Code Strip carefully,

but firmly.

1. Wipe Check Strip thoroughly

with clean dry tissue, and
retest.

2. Contact Customer Service

Department.

PROBLEM

CAUSE

SOLUTION

Summary of Contents for Ascensia Elite

Page 1: ...ER GUIDE For Use With Ascensia ELITE Blood Glucose Meter Need Help With Reimbursement Call Our Bayer Care Help Line 1 877 787 1912 If You Have Any Questions Comments or Need Help With Reimbursement Fo...

Page 2: ...ion at the end of the Test Strip draws a small amount of blood into the reaction chamber and a reading is displayed in 30 seconds No timing wiping or blotting is required What is new and different Asc...

Page 3: ...12 8 9 6 7 5 1 2 3 TESTING MATERIALS 4 11 10...

Page 4: ...memory recall and the delete option Code Strip codes calibrates the Meter Test Strip tests for glucose in blood and control solutions and can be used to mark a control test or to delete a test result...

Page 5: ...tem provides blood glucose results ranging from 20 600 mg dL 1 1 33 3 mmol L The Meter is battery operated and approximately 1000 tests may be performed before replacing batteries CAUTION Before using...

Page 6: ...at touches the sample 2 HOW IS IT DIFFERENT The blood sample is drawn into the Test Strip and is not put on the Test Strip 3 WHEN DOES THIS HAPPEN The test end tip of the Test Strip draws pulls the bl...

Page 7: ...used for drink ing You put the straw into the liquid The liquid is drawn into the straw at one end SO the blood sample is drawn into the Test Strip at one end when you put the tip of the Test Strip in...

Page 8: ...m 1 Install Replace Batteries 2 Check the Meter Performance 3 The Check Strip Test 4 SECTION 2 Prepare for the Blood Glucose Test Code Calibrate the Meter 6 The Control Test 9 SECTION 3 The Blood Gluc...

Page 9: ...Memory 24 Delete a Single Test Result from the Memory 25 Mark a Control Test Result 26 Things to Remember 27 SECTION 5 Care of the Meter and Strips 29 SECTION 6 Solve Problems Meter and Test Strip Pro...

Page 10: ...of this User Guide to identify testing materials needed 5018422 1 1998 2002 Bayer Corpora tion Rev 10 02 CUSTOM ER SERVICE 1 800 34 8 8100 Bayer Corpo ration Misha waka IN 46544 USA Qu ick Ref ere nce...

Page 11: ...s are exhausted At this time the Meter will lock you out from further testing DIRECTIONS 1 With the tip of a finger press the battery compartment lid latch toward the word open Lift the lid 2 Place th...

Page 12: ...ectronics are working properly Note the Check Strip Range printed on the check strip package insert A Check Strip test result that falls outside the Check Strip Range tells you the Meter may not be fu...

Page 13: ...eck mark shows on the display when the Check Strip test is done 4 MATERIALS REQUIRED Ascensia ELITE Meter Ascensia ELITE Check Strip CHECK THE METER Remove the Check Strip from its package The Check S...

Page 14: ...ant to insert the Check Strip with a firm motion until it comes to a full stop When inserted fully the tab on the top portion of the strip should be completely hidden within the Meter Always keep the...

Page 15: ...ovided in the carton of Ascensia ELITE Test Strips now in use Each lot of Test Strips is tested extensively and assigned a Function Number 0 through 12 identified on the Code Strip WHEN TO CODE THE ME...

Page 16: ...Code Strip CODE THE METER 1Open your new carton of Test Strips and find the clear plastic packet contain ing the Code Strip 2Carefully tear open the packet and remove the Code Strip Save the packet to...

Page 17: ...match the number appearing on the Code Strip on the front of the Code Strip packet see 2 on the back of the Test Strip packet If the Function Numbers match as indicated above the Meter may now be use...

Page 18: ...ue is correct Any time you question your blood glucose test results On the advice of your physician or healthcare professional WHAT TO EXPECT When the Control Test is done properly the Control Test re...

Page 19: ...ear off a single packet The Control Test continued SECTION 2 2To open the Test Strip packet carefully PEEL the foil until the Test Strip is completely exposed as shown NOTE The numbers printed on each...

Page 20: ...tion Number and the previous test result begin flashing alternately If you are not using the memory feature go directly to Step 6 5Mark your Control Test result by pulling out the Test Strip and quick...

Page 21: ...ll amount of Control solution is auto matically drawn into the Test Strip The timer begins count ing down from 29 seconds The Control Test continued SECTION 2 8After 29 seconds the Control Test result...

Page 22: ...ed Test Strips Use the Test Strip immediately after removing from the foil packet Insert the Test Strip until it comes to a full stop When inserted fully the tab on the top portion of the strip should...

Page 23: ...eady done code your Meter using the Code Strip see page 7 Also check to make sure the Test Strips have not passed their expira tion date Load the MICROLET Adjustable Lancing Device See the MICROLET Ad...

Page 24: ...ted on each Test Strip are manu facturing numbers and should not be confused with a Function Number Get Ready for the Blood Glucose Test continued SECTION 3 1 2 3 Fo r Us e Wi th As ce ns ia 1 2 3 Mad...

Page 25: ...en disposing of the Test Strip 6A beep sounds and a full display appears followed by the Function Number F and the previous test result The Function Number and the previous test result begin flashing...

Page 26: ...uch as food intake health state and medication being used If you perform testing other than from a fingertip A Select a soft fleshy area of skin that is free from hair and visible veins B Wash the pun...

Page 27: ...the Test Strip to the drop of blood until after the Meter beeps See page iv for the right method Blood is auto matically drawn into the Test Strip The timer begins count ing down from 29 seconds 3Afte...

Page 28: ...splay and the test result will not be stored in the memory Do not pull the Test Strip out of the Meter until the Display goes blank or the test result will not be deleted Perform the Blood Glucose Tes...

Page 29: ...and the Test Strip Foil matches the Function Number displayed in the Display To be sure your Test Strip fills completely hold the test end of the Test Strip in the blood drop until after the beep sou...

Page 30: ...ntrol Test results can be stored in the memory If 20 test results are stored and a new one is added the oldest test result is automatically deleted The newest one stored will now be 1 in memory recall...

Page 31: ...en a stored Blood Glucose Test and a Control Test A Control Test result in memory is preceded by a C display Since Control Test results should not be a part of the average blood glucose result marking...

Page 32: ...ds and the Check Strip result is displayed Recall Test Results from the Memory SECTION 4 3After 10 seconds the memory sequence begins automatically An A for average appears for 2 seconds fol lowed by...

Page 33: ...to begin When you see the memory sequence begin proceed to Steps 2 and 3 2Pull out the Check Strip and quickly insert it back into the Meter within 2 seconds 3The Display begins flash ing dEL and ALL...

Page 34: ...seconds NOTE Single test results can only be deleted at the end of a test 2dEL appears in the Display for 2 seconds and then the Meter turns off NOTE Do not pull the Test Strip out of the Meter until...

Page 35: ...Test Strip fully into the Meter 2A beep sounds and a full display appears briefly The Function Number and the previous test result begin flashing alternately 3Pull out the Test Strip and immediately i...

Page 36: ...ol L A C display preceding a test result display indicates that the test result is a Control Test result Delete Test Results from the Memory see pages 24 and 25 The only time you can delete a single t...

Page 37: ...u have 3 Control Test results and 17 blood glucose test results stored in the current memory the memory sequence might look like this 3 When the Meter calculates the average the Control Test results i...

Page 38: ...cause other malfunctions 3 Do not expose the Meter Test Strip Code Strip or Check Strip to excessive humidity heat cold dust or dirt 4 If the Meter exterior needs cleaning dampen a facial tissue with...

Page 39: ...should follow the recommendations for prevention of blood borne trans missible diseases in healthcare settings as recommended for potentially infectious human blood specimens in National Committee fo...

Page 40: ...as passed since inserting the strip and the Meter has turned off 1 Wrong Code Strip used 2 Code Strip not inserted properly 1 Check Strip Meter end dirty or damaged 2 Meter electronics failure Immedia...

Page 41: ...ectronics or battery failure 1 Battery voltage low 1 Form a larger drop of blood or control solution and rerun test using a new Test Strip Hold test end to sample until after the beep 2 Insert Test St...

Page 42: ...dition 2 Rerun test with new strip and apply sufficient sample to fill Test Strip Hold test end to sample until after the beep 3 Rerun test using a new unex pired Test Strip 4 Use correct Code Strip p...

Page 43: ...a new Test Strip If results are still out of range replace carton of Test Strips See carton for proper storage instructions 4 Allow time for Meter Control Solution and or Test Strips to come to room t...

Page 44: ...ative before returning your Meter for any reason He she will give you the information needed to get your problem handled correctly and efficiently Have your Ascensia ELITE Meter Ascensia ELITE Check S...

Page 45: ...Strip carton is 5 The Function Number being displayed on the Meter is F The Function Number on the Code Strip and on the Test Strip foil packet currently being used is F 6 Please include the lot numb...

Page 46: ...HEMATOCRIT At normal glucose levels Ascensia ELITE Test Strip results are not significantly affected by hematocrits in the range of 20 to 60 At glucose levels above 300 mg dL 16 7 mmol L hematocrit le...

Page 47: ...utomatic compensation with built in thermistor Battery Type 3 volt lithium batteries DL or CR2032 2 Battery Life Approximately 1000 Tests 1 year of average use Operating Temperature Range 50 104 F 10...

Page 48: ...ersed off appears first and then on Specifications continued SECTION 7 2Turn the Meter over and open and shut the battery door TURNING OFF THE ALARM We strongly advise you to leave the alarm on as it...

Page 49: ...46 Part numbers are subject to change without notice Product Number Item 3911A Ascensia ELITE Test Strips 25 s in foil 3918A Ascensia ELITE Test Strips 50 s in foil 3942A Ascensia ELITE Test Strips 10...

Page 50: ...alfunction or are dam aged due to abuse accidents alteration misuse neglect maintenance by other than Bayer or failure to operate the instrument in accordance with instruc tions Further Bayer assumes...

Page 51: ...u This warranty gives you specific legal rights and you may also have other rights which vary from state to state For warranty service Purchaser must contact the Customer Service Department of Bayer C...

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