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e and
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For Customer Service Support:
Hong Kong (852) 8100 6386; South East Asia Contact: (65) 6496 1974
Email: diabetescare@bayer.com
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www.bayerdiabetes.com
Service Information:
If you have a problem and none of the problem solving steps in
the user guide help, call your local Bayer Diabetes Care Customer
Service. We have trained specialists to help you.
Important:
■
Speak to a Bayer Diabetes Care Representative before returning
your meter for any reason. He/she will give you the information
needed to get your problem handled correctly and effi ciently.
■
Have your C
ONTOUR
®
TS blood glucose meter and C
ONTOUR
®
TS
test strips available when you phone. It would also be helpful to
have a bottle of C
ONTOUR
®
TS normal control solution nearby.
■
Fill out the following check list before calling!
Check List
1.
The Meter serial number (
A
) and model number (
B
) (found on
the back of the meter) are:
________________________
2.
The date and time the problem
occurred was:
________________________
3.
I have read the user guide and
followed the testing steps:
_______________________
4.
I am using C
ONTOUR
TS control
solution and C
ONTOUR
TS test strips that have not expired or
passed their open use life dates: ______________________________
5.
I do not need to replace the battery: __________________
B
A
The following symbols are used throughout the product labeling
for the C
ONTOUR
®
TS blood glucose monitoring system (meter
packaging and labeling, test strip packaging and labeling and
control solution packaging and labeling).
Use by date (last day of month)
Batch code
Temperature limitations
Consult instructions for use
In vitro
diagnostic device
Manufacturer
Caution, consult accompanying documents
Product code number
Control Range Low
Control Range Normal
Control Range High
Do not re-use
Batteries must be disposed of in accordance with
laws in your country. Contact your competent local
administration for information on the relevant laws
regarding disposal and recycling in your area.
The meter should be treated as contaminated and
disposed of according to local safety rules. It should
not be disposed of with waste electronic equipment.
Symbols Used:
Symbols Used
Service Information
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