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I can’t get port forwarding working correctly to allow remote web access. I am successfully 
connected in infrastructure mode and I have setup incoming TCP requests at port 80 to point to 
the CyberQ Wi-Fi’s ip address, but I still cannot access it using my public IP address.   
 

Check with your ISP or your router manufacturer, sometimes they block or reserve incoming ports. 
 
If your network setup includes more than one router (usually to extend network range), they can firewall  
each other.  You can link the CyberQ to the router that connects directly to the Internet, or set up the 
extension router so that its DHCP function is turned off (sometimes called Bridge or AP mode).  This 
can be a complex process and you may have to consult your ISP or router manufacturer. 
 

18. Glossary of Networking Terms 

 

DHCP 

(Dynamic Host Configuration Protocol) – This basically means that IP addresses are not static, they can changed at 

any time.  In the case of ISP DHCP, it means that your ISP can change your public IP address.  In case of DHCP enabled on 
your router, it means that your router can change the local IP addresses of attached devices at any time. 
 

DNS -

 

Domain Name System is the method by which website or domain names are translated into IP addresses. Specify such 

an address manually, according to the information provided by the ISP.  For 99% of applications you don’t have to deal with 
this; 

This parameter in the CyberQ Wi-Fi is reserved for advanced IT personnel. 

 
Hot-spot Mode

 – This mode of the CyberQ Wi-Fi allows direct connection and access from mobile devices or PCs.  In this 

mode, the CyberQ Wi-Fi actually functions as  a mini Wi-Fi router, though it does not provide Internet access. 
 

Infrastructure Mode

 – This mode of the CyberQ Wi-Fi links to a wireless router, providing other devices on your network 

access to its internal data plus features requiring Internet access. 
 

IP Address

 - An IP address (Internet Protocol) address is your computer's equivalent of your postal address and just like the 

mail service, each computer has to have its own address so that it will only receive the information that is meant for it and not 
anything that is meant for someone else. 
Your Public IP address is the address that is assigned to you by your ISP.  The Private IP addresses on your network is 
generally assigned to your computers and devices by your router. 
 

ISP

 (Internet Service Provider) – The company that sells you internet service, i.e. Comcast, Verizon, etc. 

 

Key

 – This is the encryption key.  The types of encryption are shown below: 

 

WEP 

 - Wired Equivalent Privacy. This was the original security setting on wireless networks.  In the CyberQ Wi-Fi, it 

must be a value containing the characters 1,2,3,4,5,6,7,8,9,A,B,C,D,E,F (hexadecimal value). WEP 40 requires 10 
Characters, WEP104 requires 26 characters. 

WPA

 - Wi-Fi Protected Access.  Provides better encryption than WEP and also has user authentication.  

WPA2 

- a more secure version of WPA which provides "government grade" security. There are two versions of WPA2 - 

Personal & Enterprise.   

WPA AUTO

 – Automatically selects a WPA or WPA2 network 

WPA or WPA2 PHRA

 – Uses a passphrase instead of hex values. 

OPEN

 – No encryption.  

 

MAC Address

 (Media Access Control) Tthis is the ID of computers and other network devices.  It never changes and is 

assigned to the device when it is manufactured. Each device has a unique address 
 

Net Mask Address - 

Bundled with an IP address there is always a "Netmask" value. The Netmask, together with the IP 

address, defines the network the computer belongs to, that is which other IP addresses the computer can touch directly in the 
same LAN.  For 99% of applications you don’t have to deal with this. 

This parameter in the CyberQ Wi-Fi is reserved for 

advanced IT personnel. 

 

 

 

Summary of Contents for CyberQ Wi-Fi

Page 1: ... 8 Connecting to a Wi Fi Network in Infrastructure Mode 13 9 Pairing other devices to the CyberQ in Hot spot mode 13 10 Email Setup 15 11 Enable port forwarding to allow remote access 16 12 CyberQ Pages 18 13 Building a Proper Fire for Good Control 25 14 Firmware Updates 25 15 LIMITED WARRANTY 26 16 Wi Fi Specifications 27 17 FAQ 27 18 Glossary of Networking Terms 29 19 Contact THE BBQ GURU 30 ...

Page 2: ... to get wet can cause damage to its electronics and or make it operate incorrectly CREATING A HAZARDOUS CONDITION WARNING Pit fires can occur when liquids are spilled or when cooking at temperatures that cause surfaces inside the cooker to reach the ignition temperature of fats Never pour or toss water directly into a fat fire Reduce the temperature by cooling the fire in the firebox with a water ...

Page 3: ...lt the dealer or an experienced radio TV technician for help Other 2 4GHz devices such as cordless phones and wireless networked devices may cause interference with the CyberQ Wi Fi and prevent a reliable connection It is the customer s responsibility to diagnose the source of the interference and determine which devices need to be turned off or eliminated from the installation 2 CyberQ Wi Fi Feat...

Page 4: ...the blower to run constantly causing your pit to become excessively hot Important Note The Big Green Egg and other ceramic grills present a special case situation that can lead to early probe failure If you use the plate setter heat diffuser you need to run the probe cables over one of the ceramic legs The heat coming up through the gaps is intense and focused and if the cable is exposed to this h...

Page 5: ...dexes value down scrolls LEFT Selects digit previous menu RIGHT Selects digit next menu MODIFY ENTER M E Selects saves powers up down when held down UP DOWN Access leave Setup menu The Key backlight blinks when there is Wi Fi activity Whenever a key is pressed a short chirp occurs on the beeper as user feedback The chirp can be turned off in the System Setup menu Anytime the beeper is sounding pre...

Page 6: ...device to the network 7 Manual Operation Main Screen When the main screen is displayed using the UP and DOWN keys will scroll the display up and down through the list of options Two lines are displayed and are scrolled through one line at a time If scrolling is turned on the main screen items are indexed through automatically An arrow appears on the display next to the parameter that can be modifi...

Page 7: ...just the values using the UP and DOWN Keys Press the M E key to enter and store the value and return to the main screen The adjustment range is 32 475 F or 0 246 C The default value is 180 F When the food temperature exceeds the setpoint the FOOD DONE message blinks with the temperature and the beeper sounds Please note that if you set the setpoint below the food s actual temperature the DONE alar...

Page 8: ...UP is in the top line with arrow pressing the LEFT or RIGHT key will index to the Control or Wi Fi setup screens Scroll through the values using the UP DOWN keys To modify a value press the M E key Use the LEFT RIGHT keys to select the digit to be modified then adjust the value with the UP DOWN keys Press the M E key to save To return to the MAIN SREEN press the UP and DOWN keys together Scrolling...

Page 9: ...r 3 seconds then press the LEFT KEY To return to the MAIN SREEN press the UP and DOWN keys together Once in CONTROL SETUP pressing the UP or DOWN keys singly will index up and down through the list of shown parameters as follows Scroll through values in the CONTROL SETUP SCREEN using the UP DOWN keys To modify a value press the M E key Use the LEFT RIGHT keys select the digit to be modified Adjust...

Page 10: ...ns the fan output off TIMEOUT SHDN Is flashed continuously until a key is pressed to clear it Sounds continuously with groups of beeps set by ALARM BEEPS selection until a key is pressed to clear it Alarm Deviation Setpoint If the temperature of the pit deviates above the setpoint by the alarm deviation setpoint the alarm will sound and the display will blink COOK TEMP HIGH and the temperature val...

Page 11: ...n Food1 2 or 3 selection FOOD T EMPERAT URE PITT EMPERAT URE T EMPERAT URE T IME Food Pit plot with Ramp Set to off Open Lid Detect This feature will allow recovery to the cooking temperature without overshoot after you open the cooker s lid When open lid detect is set to off and you open your pit s lid the temperature will drop The inrush of oxygen can cause the blower to over fire the coals and ...

Page 12: ...entering values for the Home or Away network configuration LOAD determines whether the device will use the Home or Away configuration ip value is either the CyberQ internal ip for hot spot or the network ip supplied by your router GW Same as above NM Same as above DNS Same as above DHCP OFF for hot spot ON for infs network link SSID my CtberQ Wifi for hot spot value chosen during scan and link ENC...

Page 13: ...arrows together to enter SETUP mode 14 When SYTEM SETUP is displayed push the Right arrow 15 Scroll down to just below the SCAN WI FI and you will see the CyberQ s Network IP Address This should look something like 192 168 1 XX or 10 0 0 XX Enter this address into a web browser on a device that is connected to the same Wi Fi network and you should see the CyberQ Temperature Controller status scree...

Page 14: ...t cannot receive emails because it is not connected to the Internet You can either use another device to control the CyberQ or periodically turn off Wi Fi to allow emails to be received Texts and phone calls work normally as they use cellular transmission If you will be using a CyberQ in close proximity to others at a BBQ competition for example having several units with an identical SSID and pass...

Page 15: ... the password click Submit Values and power cycle the controller again Note that occasionally it can take the email server a while to recognize a change Email works by sending an email to a server at BBQ Guru which then forwards the email to your address Most of the time this works very smoothly but some addresses seem to reject these emails as being spam In these cases you may need to use an alte...

Page 16: ...to www whatismypublicip com This website will display your current public IP address To test port forwarding take your smartphone and turn WiFi off so it is running on cellular Internet Open up a browser and type in the public IP address you got from www whatismypublicip com Hopefully your smartphone will pull up the main CyberQ page and you will be done If the page does not pull up you need to re...

Page 17: ...have to contact your ISP to confirm this IF YOU HAVE DIFFICULTY GETTING PORT FORWARDING SET UP ON YOUR OWN WE OFFER REMOTE SUPPORT APPOINTMENTS TO ASSIST YOU WITH THIS PROCESS PLEASE CONTACT customerservice thebbqguru com BECAUSE THIS IS ACTUALLY TECH SUPPORT OF YOUR ROUTER AND HOME NETWORK WE MAY CHARGE A 50 FEE FOR THIS SERVICE We assume no liability for damage done to your network system by try...

Page 18: ...s screen contains the same information as the section Manual Operation Main Screen You may enter names for the sensors up to 16 characters This will only be shown on the web pages Additionally the CyberQ may be rebooted remotely using the reboot device button ...

Page 19: ... all the values leaving your hands free 2 LCD Backlight adjusts the brightness of the characters 60 70 is the optimum range for outdoor use 3 LCD Contrast is optimal at 10 we do not recommend changing this value as it is easy to render the display screen unreadable 4 Units allows you to choose Degrees Fahrenheit or Celsius 5 Alarm Beeps sets the number of times the unit beeps to signal an alarm 6 ...

Page 20: ...hut down the cooker 3 Alarm Deviation is the amount above or below the cooking setpoint that will trigger an alarm 4 Ramp mode turns the automatic overcooking prevention feature on or off 5 Open Detect turns the overheating prevention feature on or off 6 Cycle Time is the number of seconds between fan pulses we recommend leaving it at 6 7 Proportional Band is the range of temperatures over which t...

Page 21: ...21 Web Interface Wi Fi Setup Screen ...

Page 22: ... everything is allowed 2 HTTP Port can be changed if your ISP or router blocks port 80 for internal use 3 The value of Wifi Settings determines which network configuration will be used the next time the CyberQ is booted If you will be using your CyberQ in hot spot mode near other units i e at a competition you can eliminate interference by changing the SSID and or the Key The hot spot uses a WEP 4...

Page 23: ...23 Web Interface Email Setup Screen This screen is not available in the section Manual Operation ...

Page 24: ...Interval can be set from 0 999 minutes The email will be sent in the form of the following text Alarm Cook Low Deviation Cook Temp 250 F Food 1 Temp 123 F Food 2 Temp 145 F Food 3 Temp 153 F Output 55 Timer 14 00 00 Sending Emails to your cell phone as text Here are the steps for sending an email to your phone The email address will be the cell phone number followed by the carrier extension An exa...

Page 25: ...s fuel left over from the cook you can save this fuel by shutting any open dampers or removing the blower and insert the kill plug into the fan adapter This should put the fire out in about 30 45 min 14 Firmware Updates Firmware updates are available for download from our website at no charge Because updates replace pre existing data and settings you should make note of your Wi Fi email and other ...

Page 26: ...pen a Finder window and choose Home under the Go menu Now go to Applications Utilities and double click on Terminal Enter the following commands Home folder name tftp 192 168 101 10 or your CyberQ infrastructure IP address tftp binary tftp timeout 60 tftp put tcimage bin tftp put tcboot bin tftp quit Your CyberQ should reboot and display the new firmware number on the opening screen 15 LIMITED WAR...

Page 27: ...e installation or use of this product 16 Wi Fi Specifications Under ideal conditions with no obstructions the CyberQ Wi Fi can achieve a range of up to 1000 ft line of sight outdoors Indoors the range in unpredictable and depends greatly on the building construction The indoor range is typically 50 150 feet 17 FAQ My monitoring device shows I am connected to the CyberQ Wi Fi but I can t view the w...

Page 28: ... IP address in your browser 2 Click on the Wi Fi setup tab 3 Change the SSID and the KEY entries 4 Power cycle the CyberQ From the front panel keys 1 Hold down UP and DOWN until SYSTEM SETUP is displayed 2 Press RIGHT until you see WI FI SETUP 3 Press DOWN until SSID is displayed 4 Press MODIFY ENTER to modify the SSID Adjust the value using the UP DOWN and LEFT RIGHT When you done changing the va...

Page 29: ...router providing other devices on your network access to its internal data plus features requiring Internet access IP Address An IP address Internet Protocol address is your computer s equivalent of your postal address and just like the mail service each computer has to have its own address so that it will only receive the information that is meant for it and not anything that is meant for someone...

Page 30: ...y have a built in cable modem or you may have an external cable modem that connects to your ISP It manages all of the local traffic on your network and also determines how data is passed back and forth between your local network and the internet SSID Service Set Identifier is the name that identifies an 802 11 wireless LAN 19 Contact THE BBQ GURU Remember The BBQ Guru is here to help you Please do...

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