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RepRapBCN
User Manual
13. REPRAPBCN TECH SUPPORT
If you do not find in this manual a solution to your problem, you can contact the REPRAPBCN team via the following
channels:
Forum
Before taking any other action, you should have a look at our forum. It is very likely another user has suffered the
same problem, and the forum is where most of them are solved.
http://www.reprapbcn.com/es/forum
If the problem persists, you can contact us directly by email. An expert from RepRapBCN will answer you back with a
solution as soon as possible.
info@reprapbcn.com
Customer Service
Call our customer service line:
+34 93 473 88 24 (TECH SUPPORT)
+34 93 348 70 25
Call this numbers to contact our team, to get either a direct answer to your question or to make an appointment and
have your printer checked in our facilities.
This information is also available in our website contact section:
http://www.reprapbcn.com/es/contact
In any case, it is very important to attach the printer serial number so we can keep track of it and know in advance
any problems that may arise. A photograph could also help identify more easily what has happened.
14. GLOSSARY
•
Arduino. Free hardware platform based on a board with a microcontroller and a development environment.
It is a very popular board, and constitutes the brain of the BCN3D+. Requires the download and installation of firmware to work.
http://www.arduino.cc/
•
Endstop. The electro-mechanical component that makes contact with the axis carriages to indicate their total
range.
Summary of Contents for BCN3DR
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