BD FACSFlow Supply System User’s Guide
44
Troubleshooting
Introduction
The tips in this topic are designed to help you troubleshoot your
system. If additional assistance is required, contact your local
BD Biosciences technical support representative. For up-to-date
contact information, see our website,
Troubleshooting
table
The following table contains troubleshooting information.
Observation
Possible causes
Recommended solutions
Sheath plenum
overflowing during
operation
BD FACSFlow supply
system is elevated
Faulty BD FACSFlow
supply system sheath
probe
Verify that the BD FACSFlow
supply system is at a lower
level than the sheath plenum.
Call your BD Biosciences
service representative.
Sheath plenum not
refilling when it should
The sheath probe in the
sheath plenum is wet or
otherwise not functioning
correctly
Remove the sheath probe and dry
it off, then re-install it and try
again.
Waste Full alarm and
indicator activated when
the waste cubitainer is
not full
Wet waste sensor probe
Carefully dry off the waste sensor
probe according to procedure in
Procedure: Waste Full alarm
(page 23)
Waste Full alarm and
indicator not
functioning
Waste sensor probe is
malfunctioning
Call your BD Biosciences service
representative to replace the
waste sensor probe.
Waste cubitainer
becoming pressurized
Wet or clogged waste air
filter
Change the air filter. See
Replacing the air filter (page 36)
Pump repeatedly cycling
to fill the sheath plenum
Sheath plenum empty
Verify that the sheath plenum
contains at least 1,500 mL of
sheath fluid.