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Can’t receive calls:
Is the SIM card registered in the network?
Check if your phone is turned on.
Check if screens shows no signal, if yes, see: Weak signal or no signal.
Check if you set call barring, if yes, please cancel it.
Screen is dark:
Check if battery if battery is low. Charge the battery or change the battery.
Adjust the wallpaper.
Your phone may be affected with damp, keep it dry.
Pin locked:
Check if entered incorrect PIN code 3 times in a row.
If yes, the phone is locked, then you should enter your PUK code (please contact your
network operator for your PUK code).
Tips: if all suggests and solutions can’t solve your problem, please check Customer Service on
www.beafon.com. Please do not disassembly or repair your phone without professional guide.
Battery
Your phone is powered by a rechargeable battery.
Note that a new battery's full performance is achieved only after two or three
complete charge and discharge cycles! The battery can be charged and discharged
hundreds of times but it will eventually wear out.
When the operating time (talk-time and standby time) is noticeably shorter than
normal, it is time to buy a new battery. Use only batteries approved by the phone
manufacturer and recharge your battery only with the chargers approved by the
manufacturer. Unplug the charger when not in use. Do not leave the battery connected
to a charger for longer than a week, since overcharging may shorten its lifetime. If left
unused a fully charged battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic
object (coin, clip or pen) causes direct connection of the + and - terminals of the
battery (metal strips on the battery) for example when you carry a spare battery in
your pocket or purse. Short-circuiting the terminals may damage the battery or the
connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter
conditions, will reduce the capacity and lifetime of the battery. Always try to keep the
battery between 15°C and 25°C. A phone with a hot or cold battery may temporarily
not work, even when the battery is fully charged. Batteries performance is particularly
limited in temperatures well below freezing.
Do not charge your mobile phone if the battery is not installed.
Do not dispose as household waste.
Do not dispose of batteries in a fire! Dispose of batteries according to local regulations
(e.g. recycling).
