3.
Check the volume
1.
Make sure that both your Beats product and your Bluetooth device are charged
and turned on.
2.
Play a track that you downloaded to your device, not streaming audio.
3.
Increase the volume on your Beats product and on the paired Bluetooth device.
4.
Use Forget Device, then pair your Beats again
1.
Disconnect your Beats product.
On your iOS device, go to Settings > Bluetooth, tap the i next to the name
of your Beats product, then tap Forget This Device.
Bluetooth, select your Beats product, click the X, then choose Forget
Device.
2.
Pair your Beats product again.
Sound troubleshooting–headphones and
earphones
1.
Snapping, crackling, popping, or no audio on one side
1.
Make sure the 3.5 mm audio jack is fully plugged in. The straight input connects
to your headset, and the L-shaped input connects to your audio device.
2.
Check that your audio source is on and working.
3.
If your audio source is a computer or laptop, try adjusting the configuration
settings.
4.
If you still hear distorted sound, try a different audio source and an alternate
cable.
