BEBE CONFORT Avista, Quick Start Manual

23

WARRANTY

Our 24 months warranty reflects our confidence in the high 

quality of our design, engineering, production and product 

performance. We confirm that this product was manufactured in 

accordance with the current European safety requirements and 

quality standards which are applicable to this product, and that 

this product is free from defects on materials and workmanship 

at the time of purchase. Under the conditions mentioned herein, 

this warranty may be invoked by consumers in the countries 

where this product has been sold by a subsidiary of the Dorel 

Group or by an authorized dealer or retailer.
Our 24 months warranty covers all manufacturing defects in 

materials and workmanship when used in normal conditions and 

in accordance with our user manual for a period of 24 months 

from the date of the original retail purchase by the first end-user 

customer. To request repairs or spare parts under our warranty 

for defects in materials and workmanship you must present your 

proof of purchase, made within the 24 months preceding the 

service request.
Our 24 months warranty does not apply to defects caused by 

normal wear and tear, damage caused by accidents, abusive use, 

negligence, fire, liquid contact or other external cause, damage 

which is the consequence of failing to comply with the user 

manual, damage caused by use with another product, damage 

caused by service by anyone who is not authorized by us, or if 

the product is stolen or if any label or identification number has 

been removed from the product or has been changed. Examples 

of normal wear and tear include wheels and fabric worn down by 

regular use and the natural breakdown of colors and materials 

due to normal aging of the product.

What to do in case of defects:

Should problems or defects arise, your first point of contact is the 

authorized dealer or retailer recognized by us. Our 24 months 

warranty is recognized by them(1). You must present your proof 

of purchase, made within the 24 months preceding the service 

request. It is easiest if you get your service request pre-approved 

by us. If you submit a valid claim under this warranty, we may 

request that you return your product to the authorized dealer 

or retailer recognized by us or that you ship the product to us in 

accordance with our instructions. We will pay for shipment and 

for return freight if all instructions are followed. Damage and/or 

defects neither covered by our warranty nor by the legal rights 

of the consumer and/or damage and/or defects with respect to 

products that are not covered by our warranty can be handled 

at a reasonable fee.

Rights of the consumer:

A consumer has legal rights pursuant to applicable consumer 

legislation, which may vary from country to country. The rights 

of the consumer under applicable national legislation are not 

affected by this warranty.
This warranty is provided by Dorel Netherlands. We are 

registered in The Netherlands under company number 17060920. 

Our trading address is Korendijk 5, 5704 RD Helmond, The 

Netherlands, and our postal address is P.O. Box 6071, 5700 ET 

Helmond, The Netherlands.
The names and address details of other subsidiaries of the Dorel 

group can be found on the last page of this manual and on our 

website for the brand concerned.

(1) Products purchased from retailers or dealers that remove or change 

labels or identification numbers are considered unauthorized. Products 

purchased from unauthorized retailers are also considered unauthorized. 

No warranty applies to these products since the authenticity of these 

products cannot be ascertained.

EN