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Troubleshooting 

 

 

Troubleshooting 

 

Please also refer to the section  

General Notes.

 

 

i

 

Note

 

Pixel errors in the TFT display are production-caused and represent 
no complaint-reason! 

 

 

Fault correction 

 

Fault Cause Procedures 

The control panel shows no 
function when the Industrial PC has 
been started 

No power supply to the Industrial 
PC 
 
Cable not connected 
 

Check power supply cable 
 
 
1.  Correctly connect cable 
2.  Call Beckhoff Service 

The Industrial PC does not boot 
fully 

Floppy disk in drive 
 
 
Hard disk damaged (e.g. by 
switching off while software running)
 
Setup settings are incorrect 
 
Other cause 

Remove floppy disk and 
press any key 
 
1.  Boot with boot diskette 
2. Start SCANDISK 
 
Check the setup settings 
 
Call Beckhoff Service 

Computer boots, software starts, 
but control does not operate 
correctly 

The cause of the error is in the 
software or in parts of the 
equipment outside the control panel

Call the manufacturer of the 
machine or the software 

Error during floppy disk access 

Faulty floppy disk 
 
 
Faulty disk drive 

Check the disk in another 
disk drive 
 
Call Beckhoff Service 

The control panel only exhibits 
partial function, or only some of the 
time - e.g., no or dark picture, 
although disk drive operates when 
switched on 

Faulty fluorescent bulb in the 
display 
 
Defective components in control 
panel 

Replace fluorescent tube in 
the display in accordance 
with description 
 
Call Beckhoff Service 

 

14

 

 CP78xx 

Summary of Contents for CP78 Series

Page 1: ...Installation and Operating instructions for CP78xx Control Panel Version 1 7 Date 2007 10 29...

Page 2: ...and Unpacking 7 Transport 7 Unpacking 7 Assembly 8 Assembly dimensions 8 Connecting the Control Panel 9 Connecting cables 9 Protective Earthing 9 Operating Instructions 10 Functional description 10 K...

Page 3: ...et out in 443 of the German Civil Code or a statement about the assumed use according to the contract as set out in 434 para 1 clause 1 no 1 of the German Civil Code In the event that it contains tech...

Page 4: ...rol Panel side Items of equipment that have been switched off must be secured against being switched on again Danger Displays used for the control panel s LC display are operated with a voltage of up...

Page 5: ...These regulations cover amongst other things the intervals between inspections of the controller The operator must initiate such inspections in good time Procedure in the event of a fault In the even...

Page 6: ...re is a risk of explosion Connections Control Panel CP78XX connections Pin assignment Pin Signal Pin Signal A Shield C L RxC B Rx2 M Shield C C Shield D2 N Rx2 D Rx1 O Rx1 E Shield D1 P Shild D0 F Rx0...

Page 7: ...nterfaces USB input The Control Panel is connected with the Industrial PC via the USB1 1 port X103 USB1 1 standard with a maximum data rate of 1 5 or 12 Mbps is supported Protective Earthing Protectiv...

Page 8: ...n temperature make sure that moisture condensation does not form on or inside the device Prior to operation the unit must be allowed to slowly adjust to room temperature Should condensation occur a de...

Page 9: ...Installation Instructions Assembly Assembly dimensions All dimensions are in mm CP78xx Control Panel screw thread interface Dimensions without keys function keys numerical alphanumerical 8 CP78xx...

Page 10: ...the cable Connecting cables The connections are located at the rear of the Control Panel and are documented in the Product Description section When connecting cables to the Control Panel please adher...

Page 11: ...ult in the destruction of the device Neither may the membrane keypad be operated with a touch screen pen The touch screen may only be actuated by finger tips or with the touch screen pen The operator...

Page 12: ...t Rather like the effect of the Shift key Ctrl and Alt also change the meaning of another key that is pressed at the same time This key brings up the Start menu of the operating system in use Windows...

Page 13: ...t be replaced after a few years depending on the number of operating hours The fluorescent lamps of the 6 5 inch 12 inch and 15 inch displays can be replaced by a technically competent person i Note R...

Page 14: ...5 inch TFT display NL6448BC20 08 C9900 L364 12 inch TFT display LTD121C30S C9900 L366 15 inch TFT display LQ150X1LW71N Emergency procedures In case of fire the control panel should be extinguished wi...

Page 15: ...floppy disk and press any key 1 Boot with boot diskette 2 Start SCANDISK Check the setup settings Call Beckhoff Service Computer boots software starts but control does not operate correctly The cause...

Page 16: ...e 5 D 33415 Verl Germany Phone 49 0 5246 963 0 Fax 49 0 5246 963 198 e mail info beckhoff com Beckhoff Support Support offers you comprehensive technical assistance helping you no only with the appli...

Page 17: ...s in operation Suitable packaging of the Control Panel can improve the resistance to impact during transport The ambient temperature during storage and transport must be between 20 C and 65 C i Note P...

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