Troubleshooting
/After-sales service
Operating manual
KINET
V1.4 E
Page 24 of 40
12 Troubleshooting/After-sales service
Problems with the bath tub
Remedy
The height adjustment of the tilting
bath tub is not working.
a) Check if the mains voltage is present.
b) Check if the handset is damaged.
c) Check if the cables are damaged
The drive is switched off during the
reclining procedure.
The maximum load is exceeded
(max. patient weight).
Mains voltage fails.
a) Check the fuse.
b) Check if the cables are damaged
The water does not flow.
a) Check the presence of hydraulic pressure at the
shut-off valves of the cold and hot water.
b) Check the filter in the water inlet.
c) Check the water connection on site.
Only hot or cold water flows out of
the tub inlet.
a) Check if the hot and cold-water connection are
reversed (locally, tub).
b) Check if the filter and/or the inlet and outlet taps
are clocked.
The water flow rate is too low.
a) Check if the filter and/or the inlet and outlet taps
are clocked.
b) Check that the flow rate is sufficient for the supply
conditions.
c) Check if the connecting hoses are buckled.
Water leak at the tub inlet.
a) Check if the seals are damaged, replace seals if
necessary.
b) Check the valves for dirt and damages.
The filling speed is too high.
When the hydraulic pressure is too high, a
pressure reducer must be installed on site.
The water flows away during the
bathing process.
Check the seal for dirt and damages.
The bathing water does not flow
away.
c) Check the seal for dirt and damages.
d) Check if the drain hose is buckled.
The air spa system is not working.
a) Check if the mains voltage is present.
The air spa system fails during
operation.
a) The air spa system has been used for over 20
minutes.
Let the air spa system cool down
.
b) Overheating due to too high an ambient
temperature.
Let the air spa system cool down
.
c) Check if an air nozzle is blocked by a one-way
valve.
d) Check if possibly a hose of the air nozzles is
buckled.
