Troubleshooting/After-sales service
Operating manual CARLO EP & Classic
V2.10 E
Page 34 of 56
The CARLO produces unusual noises.
Inform the after-sales service.
The CARLO is damaged.
Inform the after-sales service.
The “Service” indication is lit.
The annual check must be carried out.
Problems with the Charging Unit
Remedy
The charging unit does not work.
a) Remove the battery pack and check the contacts
for damage.
b) Check the mains plug.
The operating display of the charging
unit is not lit.
a) Check that the charging unit is connected to a
power outlet.
b) Check the power outlet fuse.
The charging unit is connected to the
power outlet, but the operating display is
not lit.
a) Check that the wall outlet is supplied with power.
b) Remove the battery and check for damage.
Problems with the Battery
Remedy
The battery is placed correctly, but the
indicator lights are not lit.
Inform the after-sales service.
The indicator light does not go out after
multiple hours of charging.
The battery must be replaced. Inform the after-sales
service.
The battery installed in the charging unit
indicates that it is fully charged.
However, when placed in the CARLO,
just a few lifting cycles are possible.
The battery must be replaced. Inform the after-sales
service.
When the handset is actuated, an
acoustic signal is emitted and the
indicator light (red) is on.
Check the battery’s charging state.
When your bath tub does not function properly and you cannot eliminate the error by
means of the remedies listed in paragraph 12 please contact the after-sales services
of your dealer either the manufacturer.
BEKA Hospitec GmbH
Am Rübenmorgen 3
35582 Wetzlar
Phone: +49(0)641-9 22 22-0
Fax: +49(0)641-9 22-22-20
info@beka-hospitec.de
